Symonds & Sampson Reviews 383

We recently bought a house through S & S Sherborne branch, moving from 100 miles away. We were well looked after throughout the at-distance process, and were particularly impressed by Kim Munster’s efforts to shepherd the dreaded chain.

All the staff were efficient friendly and helpful. This made the experience as stressful free as house purchase can be. We were delighted by the support and service provided and would recommend them without reservation

Kirsty and her team went the extra mile to get the sale of my property and the purchase of the new property over the line , Sophie with her fantastic negotiation skills managed to achieve a higher asking price for my property then actually advertised.
Unfortunately it was a long drawn out process , with not fault of Symonds & Symonds , it was due to my buyers chain taking a long to time to exchange and complete , but Kim kept chasing down the chain and updated me throughout , by doing so, I managed to keep my sanity .
I honestly believe that this sale / purchase would of not got to completion without the dedication and hard work of the Symonds & Sampson team , can't praise them highly enough.

We had an excellent experience with Symonds & Sampson and would highly recommend their services. From start to finish, the team maintained a strong balance of professionalism and approachability, which made the entire process smooth and reassuring.

They were consistently proactive and ensured clear, timely communication at every stage. This gave us confidence throughout and made us feel fully supported, with a genuine sense that our best interests were always a priority.

A special thank you to Rosie, who was outstanding throughout. She was consistently warm, welcoming, and highly responsive, taking the time to answer every question thoroughly. It really felt as though she was personally invested in helping us find the right home, and with her help, we did!

Thank you Rosie for helping us find our dream home, we’re unbelievably grateful. We would not hesitate to recommend Symonds & Sampson to friends and would gladly use their services again in the future.

I never write reviews but…….
I was in rental accommodation having relocated down south before finding this new build in Lyme Regis in August, offer accepted, no chain, perfect, im on my way, 9 stressful months later, fingers crossed I’m due to complete on Friday, if it had not been for Daniel Magee (Bridport branch) his professionalism, hard work and continued support, I think I would have lost my mind and don’t think we would be in a position to complete. Outstanding job, would not hesitate to recommend. Thanks soooooo much 🙏

Peter Grout Smith from the Poundbury office was really helpful and professional. We were selling my mother’s apartment with lots of competition from other apartments for sale in the same building but he found a buyer when others didn't. His communication was excellent and he nursed a long chain through to exchange and completion. I would have no hesitation in recommending him and his company.

I recently found a rental property through Symonds & Sampson. There were a few issues with securing the checks but all the staff worked above and beyond on my behalf to resolve. They have changed my opinion of letting agents and I would highly recommend them to anyone looking to rent through them.

Great service from the team at Symonds & Sampson, never too much trouble for extra viewings and helped push a purchase over the line for us in 4 weeks. Also very helpful assistance post purchase to liaise with the sellers on minor problem solving. Good to know they are estate agents you can trust.

My sisters and I sold our parents house using this estate agents. Had a really good experience and Vicki in particular was really efficient and kept things moving along. Big thank you

Enthusiastic, knowledgeable, great at communicating, a "can do" attitude. So glad I chose the Ilminster team to sell my cottage for me. They are not the cheapest but are definitely the best I have found in forty years of buying and selling houses. It has to be worth a little more money for such a professional service.

The team were very helpful and responsive to all my questions. Stephen Hennessey in particular was so good at chasing the solicitors and coming back with updates.

The friendly, helpful team from the Brewery Square, Dorchester branch assisted us throughout our property purchase.

Shambles of a letting department with poor attitude failing to get it right and aggressive and confrontational when things go wrong don't let your property with these clowns .

Peter and the team at Symonds and Sampson, Poundbury could not have been more helpful and supportive. Peter did everything possible in the latter stages to ensure that the sale went through successfully for which we are very grateful. Many thanks to all at Symonds and Sampson

The Sherbourne office were wonderful in helping us to secure our new home. The team were extremely professional and helpful and kept us up to date throughout the whole process we would highly recommend Symonds & Sampson.

Have had great communication and compassion from the staff I’ve been dealing with.
Quick decisions and quick turnaround.
Would recommend or use these fantastic people again for further moves in the future.

We’ve recently started the process of renting out our property with Symonds and Sampson, and so far it has been an absolute breeze! Even from overseas, communication has been easy and responsive, despite the time difference. The team has been professional, friendly, and very attentive, keeping me updated at every step and making sure everything runs smoothly. They’ve made the whole process straightforward and stress-free, which is such a relief when managing things from afar. I would definitely recommend them to anyone looking for reliable, supportive, and efficient property management!

What can I say, symonds and Sampsons went above and beyond helping me and my son find a home. The lettings team in Yeovil were just amazing. From start to finish, they helped me all the way. I have always felt welcomed in both the Sherborne office and yeovil office. Thank you Trudi, Karen and Gemma

BEWARE of this agent.
Where do we begin - the rental agent failed to declare our expensive new house didn’t have functioning heating system she was very obtuse and stroppy, really unsuitable girl for a customer facing role. Shocked to find she was the manager and not surprised to hear not a popular agent in the area.
Nor does it surprise me that they don’t recall who there previous customers are.

I recently bought my first two-bedroom flat in Gillingham, and everything went smoothly thanks to Symonds Sampson. From viewing the property to receiving the keys, they guided me every step of the way — negotiating with the seller, recommending a great solicitor and mortgage adviser, and keeping me informed throughout. I’ll be getting the keys in a week — so excited! Thank you, Anabel