Cowlingandpayne Reviews 63

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professionalism, making the entire process smooth and stress-free. Many people appreciate the team's knowledge and experience, which allows them to provide valuable advice and guidance, ensuring a positive experience from start to finish. Consumers frequently highlight the excellent service received, noting the efficiency and ease with which the company handles various processes, whether it's buying, selling, or renting properties. Reviewers often mention feeling well-supported and informed throughout their interactions, with the team going the extra mile to assist them.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently mention the... See more

Based on these reviews

Rated 5 out of 5 stars

We have used Cowling and Payne to rent our property for quite a number of years. The staff are always friendly and easy to talk to. They can be relied upon to give help and advice when needed and keep... See more

Rated 5 out of 5 stars

Great communication and service throughout the whole sale, Laura, Ben and James were really helpful! Laura went above and beyond to help our sale go through efficiently and kept us up to date at... See more

Company replied

Rated 5 out of 5 stars

I’d gone into a few estate agents in wickford town and had help but by far James Rosher and the whole team was the most helpful! Made buying my first house very easy, explained everything I needed to... See more

Rated 5 out of 5 stars

Buying my home through Cowling & Payne was an absolute pleasure from start to finish. The team was friendly, professional, and genuinely cared about making the process as smooth as possible. They we... See more

Company replied

Rated 5 out of 5 stars

We have used Cowling and Payne to rent out a property for the past year. They have made the entire process easy and have been professional and a pleasure to deal with at all times, from the initial co... See more

Rated 5 out of 5 stars

Decided to rent my property and being new as a landlord is a minefield and needed a letting agent that would guide me through the stressful process of securing a tenant. Cowling & Payne were profess... See more

Company replied

Rated 5 out of 5 stars

I want to express how grateful I am to the agents who have supported me throughout the process of finding a home - Colette & Lauren, also Michael and Sue. They have been patient, understanding,... See more

Rated 5 out of 5 stars

I recently sold my house with Cowling & Payne and I can’t thank the team enough for the high level of service and professionalism from start to finish. I wouldn’t hesitate using them again in the futu... See more

Rated 5 out of 5 stars

I had the best experience with this company would highly recommend. Lauren was amazing she was so friendly and approachable. It was refreshing to find an agent with our best interests at heart

Rated 5 out of 5 stars

Great company to deal with. Very approachable and good knowledge of area. Extremely happy and friendly and willing to help. Overall an informative and successful visit

Rated 5 out of 5 stars

Great experience from a great sales team, made the whole process stress free and would 100% recommend them. Big thanks to Laura, James, Ben and Michael

Rated 5 out of 5 stars

Great experience selling my family home with Cowling & Payne, all of the sales team on hand when needed. Would recommend

Company replied

Rated 5 out of 5 stars

Colette made our selling experience super smooth from start to finish. Great company - would highly recommend!

Company replied

Rated 5 out of 5 stars

Ive just rented a flat fro this good estate agents,very very nice pleasent people, made me and my son feel very relaxed,

Rated 5 out of 5 stars

I don’t usually write reviews but feel I have to for Cowling and Payne. Helpful, friendly and made my experience calm and easy.

Rated 5 out of 5 stars

Have bought and sold with cowling, Michael Lee and James Rosher were great both times. Highly recommended.

Company replied

Rated 5 out of 5 stars

I received excellent service from Cowling and Payne! Such friendly staff who make the whole process easy and stress free!

Rated 5 out of 5 stars

Cowling and Payne helped to find me a great place at short notice. Really helpful and polite staff. I’d highly recommend them.

Rated 5 out of 5 stars

Had an excellent experience with the team at Cowling and Payne and wouldn’t hesitate to use them again.

Rated 5 out of 5 stars

Always so helpful and come back to all my queries straight away! Everyone is so lovely and it has been a breeze from the beginning! Thank you all :)

Rated 5 out of 5 stars

Great experience dealing with this agency. Have used them for many years and am very happy with the service provided.

Rated 5 out of 5 stars

Over the last few years I have used the wickford cowling Payne to both buy and sell multiple properties and they make it really easy and very professional my most recent house they sold for me with in... See more

Company replied

Rated 5 out of 5 stars

Sales department was brilliant. Professional and helpful service throughout the whole process. Thank you so much.

Company replied

Rated 5 out of 5 stars

5 star service from start to finish with them. Would definitely recommend in future!


Company details

  1. Real Estate Agency
  2. Property Maintenance
  3. Property Management Company
  4. Real Estate Agents
  5. Real Estate Appraiser
  6. Real Estate Rental Agency

Written by the company

Cowling & Payne Estate Agents are an independent agency established in 2003, offering immense experience in the local property market specialising in residential sales, lettings, and property management. Our hard-working staff have developed an extensive knowledge of the local property sales and rental market – giving a comprehensive friendly and professional service to all our clients. Cowling & Payne believe the key is good communication. We understand the local property market and are committed to achieving the best results for our clients, offering expert advice, and making sure everyone involved understands the sales and rental process. With all the traditional values you would expect from a well-established firm, combined with the latest innovations and technology, we offer a modern quality service built on enthusiasm, training, and professionalism. ​ We are a member firm of: The Property Ombudsman Scheme for Residential Sales and Lettings NALS (The National Approved Letting Scheme) Registered Safe Agent The Guild Of Property Professionals As Members of The Guild of Property Professionals, we are selected to represent the UK’s largest network of independent estate agents in our given area(s). We can secure you a better result.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

We have used Cowling and Payne to rent…

We have used Cowling and Payne to rent our property for quite a number of years. The staff are always friendly and easy to talk to. They can be relied upon to give help and advice when needed and keep us up to date with current legislation regarding being a landlord, making the process of letting easy to manage. Their knowledge and experience means they are able to help with any problems that may occur. Would recommend them to anyone.

9 December 2025
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