Greenslade Taylor Hunt Reviews 133

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the excellent customer service, quick response times, and the smooth user experience, often noting that the team goes above and beyond. However, some people were dissatisfied with the level of service and contact, reporting difficulties in reaching agents and feeling ignored when facing significant issues. A few other people also felt that communication was poor, with unreturned calls and messages, and some encountered staff with an unpleasant attitude and perceived incompetence, leading to frustration and wasted time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the excellent... See more

Customer communications

Clients share positive opinions on contact, highlighting helpful and accommodating interactions. Many... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard and his team have been excellent. During a difficult time of needing to sell both my grandmothers & aunts houses to fund their care home costs. We live many miles away, so needed a trusted est... See more

Company replied

Rated 5 out of 5 stars

We met Ollie at property & even tho he was not familiar with it as GTH had squeezed an appointment in for us. He was generally very knowledgeable & extremely competent made us feel at ease answered al... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Jon, Natasha, and the team at Greenslade Taylor Hunt – we definitely made the right choice in selecting them to sell our house. From start to finish, Jon and Natasha were profe... See more

Company replied

Rated 5 out of 5 stars

I wanted to say a big thank you to Wayne and the team down burnham on sea who supported me throughout the purchase of my property. The service was amazing slay going out their way for viewing’s, keep... See more

Company replied


Company details

  1. Real Estate Agency
  2. Chartered Surveyor
  3. Real Estate Auctioneer

Written by the company

With 180 years of experience, Greenslade Taylor Hunt is THE West Country property and auction specialist. Retaining our independent status, we are a firm that cares about our clients' interests and one that can help with an array of property needs across Somerset, Devon, and Dorset. The collective experience of our partners and staff is brought together to enable you to get the most from your property assets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

133 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding Support and Professionalism

A big thank you to Jon, Natasha, and the team at Greenslade Taylor Hunt – we definitely made the right choice in selecting them to sell our house.

From start to finish, Jon and Natasha were professional, calm, and clearly on our side throughout the entire process. A special thank you to Natasha, who kept us informed every step of the way. Her dedication and composure, even under pressure, were truly appreciated. Nothing was ever too much trouble, and she consistently went the extra mile to support us and stand her ground on our behalf.

Highly recommended – thank you again!

18 September 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Carol, thank you for your kind review and recommendation. It means a lot to our team. We are thrilled that Jon and Natasha were professional and helpful throughout the whole selling process, and we will be sure to pass your lovely comments on to them. All the best. ~ GTH

Rated 5 out of 5 stars

The whole team were friendly

The whole team were friendly, helpful, professional and always kept me updated regarding the house sale progress. Very straight forward transaction.

18 September 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Julia, thank you for taking the time to leave this lovely review. We are delighted that you had such a positive experience with our team, resulting in a straightforward transaction. We wish you all the very best for the future. ~ GTH

Rated 4 out of 5 stars

Exceptional service especially Gemma

Exceptional service especially Gemma, who was very helpful, professional and responded very quickly to my questions. Highly recommend.

19 September 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you so much for your kind review and recommendation. It means a lot to the team, and we will be sure to pass your lovely words on to Gemma. We wish you all the best ~ GTH

Rated 5 out of 5 stars

Fabulous agents

The team have been great at communicating, the entire transaction right from the initial phone call was professional. A great team who did an amazing job of selling my home. I will most definitely use them again and recommend them to anyone wanting to move home.

19 September 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Carolyne, thank you for your positive review and recommendation, it means a lot to the team. We wish you all the very best in your new home and hope to work with you again one day. Best wishes ~ GTH

Rated 1 out of 5 stars

The worst agent I have ever had to deal…

The worst agent I have ever had to deal with. I expressed an interest in viewing a property by message and e-mail, not one return phone call and not one return message. Would I use them for the sale of my property - most certainly not!

21 September 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Mr Jones,

We are sorry if you feel our service has not been to our usual high standard. We do note that your initial portal enquiry was submitted on Sunday, followed by your review on the same day. Our office hours are detailed on our website and Google profile. We understand that you are booked to view the property now. Please do let us know if there is anything further we can assist you with. ~ GTH

Rated 4 out of 5 stars

Couldn't do more.

A long, difficult process only brought to a successful conclusion because of the hard work of Lauren in the Yeovil office.

11 September 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Phil, thank you for taking the time to write a review and we have let Lauren know that you appreciated her hard work on your behalf. We wish you all the very best for the future. ~ GTH

Rated 5 out of 5 stars

Excellent communication throughout.

Langport office marketed our home - and sold us our new one! We were pleased they seemed to know their properties and their clients. They suggested properties to us that were potentially coming to the market, and we know they did the same with our house, following up potential purchasers who had viewed similar properties. Our eventual buyers weren't the easiest to deal with and nor were either party's solicitors, but with good communication and timely interventions, we got there in the end. Thanks Chris and Cher.

11 September 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you so much for your review, we do appreciate your positive feedback and are delighted that you had a good experience with our team in Langport. We wish you the very best for the future in your new home. ~ GTH

Rated 5 out of 5 stars

Relocation from oxfordshire

From the very start of our journey of moving from Oxfordshire, Callum helped accommodate viewings of our new home around the dates that we could travel down which was so helpful for us. Once we had an offer agreed which Gail handled perfectly in securing the house, Billy introduced himself to us as our sales progression manager and honestly he was an absolute godsend!! He communicated with us regularly and chased things when we needed him to! On the day of our move we did have some issues due to solicitors errors but he was on it and did not let up until we had our keys. I did go into the office a few times on completion day as I was a nervous wreck with my son and cat in the car but Isla had a lovely chat with me and was a pleasure to spend time with. All in all buying a house is stressful but they all made it a much better experience 😊

10 September 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Suzie, we are so pleased to hear about your good experience and that our brilliant colleagues in Taunton helped to keep things moving, providing calm reassurance for you when you needed it. We wish you many happy years in your new home! Best wishes, GTH

Rated 5 out of 5 stars

Great communication

The communication throughout the whole selling process was excellent. We had at least one call per week giving us an update on, not only our sale, but the rest of the chain. It took a lot of stress out of the process for us

2 September 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Mr Stidson, we appreciate your positive review and are very pleased to hear that the process went smoothly for you. We wish you all the very best for the future. GTH

Rated 5 out of 5 stars

Excellent communication and support…

Excellent communication and support throughout the sales process from the Yeovil team. Team visited the house before going on the market to familiarise themselves with the property and have information to hand on viewings. Not always the case when we were viewing other properties! Our sale was managed by Lauren who updated us at every stage and worked with both solicitors and agents to move the chain forward where perhaps progress could have stumbled. Our experience was only positive hence 5 stars!

18 August 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Mr Carling, thank you so much for your very kind words. We are delighted to hear that you have had a good experience with our Yeovil colleagues. It was a pleasure to work with you and we wish you all the best for the future. GTH

Rated 5 out of 5 stars

Jon at the Ivybridge branch was amazing…

Jon at the Ivybridge branch was amazing and supportive. He made sure the sale of my old house and the purchase of my new house ran smoothly. An asset to the company.

11 August 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Jo, thank you so much for your review. We are delighted to hear that you have had a positive, all-round experience. We wish you all the best for the future in your new home. Best wishes, GTH

Rated 5 out of 5 stars

Chard very polite and professional

Chard very polite and professional, didn't make us feel pushed for time looking round and explained to us so we could understand

1 August 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you for your positive review, Angela. We will be sure to pass this on to to the Chard team! Best wishes, GTH

Rated 4 out of 5 stars

Excellent communication

Excellent communication. Great service.

1 August 2025
Unprompted review
Greenslade Taylor Hunt logo

Reply from Greenslade Taylor Hunt

Thank you for your great feedback, Charlie. We were pleased to be of service to you. Best wishes, GTH

Rated 5 out of 5 stars

Superb service from the Barnstaple office.

The team at Barnstaple were fantastic to deal with! In particular, Ollie, Curtis and Jody! Would recommend to anyone thinking of selling or purchasing to go through GTH.

1 August 2025
Unprompted review
Greenslade Taylor Hunt logo

Reply from Greenslade Taylor Hunt

Thank you so much for your kind words; Ollie and the team in Barnstaple were very pleased to help you. Best wishes, GTH

Rated 5 out of 5 stars

GTH from Dorchester

GTH from Dorchester, in particular Mollie and Sally were incredibly helpful when we sold some land via them. Great, friendly and responsive service.

10 June 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Sherry, thank you so much for your kind words, which we will pass on to Mollie and Sally. We are very pleased to hear that you are happy with the service you received. Best wishes, GTH

Rated 5 out of 5 stars

Thank you! 🌟…

Thank you to all the team at Greenslade Taylor Hunt for selling our house so quickly. We changed Estate agents and it was the best decision we made! Sold within 2 weeks. Fantastic 🌟

31 July 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Thank you so much for your positive review, Debbie, it is much appreciated by our team. We are delighted that you had a good result and wish you all the best for the future. ~ GTH

Rated 5 out of 5 stars

A very friendly yet professional…

A very friendly yet professional service. They definitely take the stress out of moving and make it as easy as possible. Thank you 😊

25 July 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Jo - thank you for your positive review and comments; we were pleased to help you with your move! Best wishes, GTH

Rated 5 out of 5 stars

Highly recommended

Many thanks to Ann Cragg, Stacy Dave, Harry Izatt, Loraine Vandevelde of the Bridgwater branch of Greenslade Taylor and Hunt for selling my property so fast and efficiently. A wonderful experience all the way through. Highly recommended and will use again.

1 July 2025
Unprompted review
Greenslade Taylor Hunt logo

Reply from Greenslade Taylor Hunt

Dear Meriel, thank you so much for your positive review of our fantastic Bridgwater colleagues, they were very pleased to help you with your property sale. We wish you well for the future and we hope to work with you again one day. Best wishes, GTH

Rated 5 out of 5 stars

Exemplary service

I recently dealt with Peter Rixon of the Antique Salesroom department who gave me exemplary customer service and is a real credit to the company. Peter is clearly very knowledgeable and went above the call of duty to help out. I highly recommend him and very grateful for the service he provided.

23 June 2025
Unprompted review
Greenslade Taylor Hunt logo

Reply from Greenslade Taylor Hunt

Dear Sir, thank you for taking the time to write this kind review for Peter, which we have passed on to him. He will be delighted to have been of service and we agree that he is a credit to the firm! We hope to see you again in the future. Best wishes ~ GTH Antiques

Rated 1 out of 5 stars

Spoke to James

Spoke to James , nothing but a pompous little fool , knew nothing about what I was asking even though they were selling it , I would never used them again his tone and manner was shocking for what I thought was a reputable company he even was laughing when I said no Thankyou

12 May 2025
Unprompted review
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Reply from Greenslade Taylor Hunt

Dear Jill,
We are disappointed to read your review as this falls short of our usual high standards. We would like to understand a little more about the circumstances around it. Would you be able to email marketing@gth.net with details of the office and property this relates to so that we can investigate further? Many thanks, GTH

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