You can really tell how a good a company is when things don't go right. That's what happened. I contacted them directly and should have done so on here as they seem reasonable when it's under the publ... See more
Company replied
Freedomhealthonline
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I made an order and paid for next day special delivery which cost £5-6. The order arrived a day later than it should of and even though i updated my order with a new address, the delivery was made to... See more
A brilliant, professional and efficient service. After completing the health questionnaire, which is not too long, your request for a prescription is sent to the doctor who then decides whether you're... See more
Company replied
My LDL count does not trigger the NICE value for NHS treatment BUT my new employer demands a lower risk. If your GP can't/won't prescribe Statins but you need them then for small dose private prescrip... See more
Company replied
People also looked at
Reply from Freedomhealthonline
Hi Andy, Great to hear, thank you for your comments. We hope to continue to deliver a first class service. All the best, Freedomhealth
Professional service
The health questionnaire was very in-depth and service was quite prompt
19 November 2014
Unprompted review
Reply from Freedomhealthonline
Thank you Steven. If you have any suggestions for improvements please contact us as we are always looking for ways to improve. Hope you continue to use our service, we value your custom. Kind regards, Freedomhealth
Good confidential service
After placing my order online I was very happy with the service and communication I received. My order was despatched quickly and delivered my 1st class registered post. I would recommend this company and will happily use again. Thankyou
17 November 2014
Unprompted review
Reply from Freedomhealthonline
Hi Barbara, thank you for your kind review, confidentiality is one of our main priorities so great to hear this. All the best, Freedomhealth
easy to use , fast decision, fast deliery
really easy to use the site , answer the simple on line questions to see if want you want is suitable , place your order ....you then receive a fast reply by email with response , before you know it your order will arrive ......Recommend to anybody
17 November 2014
Unprompted review
Reply from Freedomhealthonline
Thanks Gary, glad to hear you would recommend our service. Kind regards, Freedomhealth
fast, reliable and would recomend
Discreet and fast delivery, a well thought out service
17 November 2014
Unprompted review
Reply from Freedomhealthonline
Hi Rebecca, thank you for your positive feed back. Kind regards, Freedomhealth
Reply from Freedomhealthonline
Thank you Iwan, we are flattered you find us flawless, we hope to continue to deliver a flawless service. Kind regards, Freedomhealth
Great service!
Simple, hassle free way to get my medication. I highly rate this service.
16 November 2014
Unprompted review
Reply from Freedomhealthonline
Great is what we like to hear, we are very pleased you had a good experience using our service. Kind regards, Freedomhealth
i would recommend this company to anyone
it does what it says on the tin everything is in black and white for you delivery is excellent too
16 November 2014
Unprompted review
Reply from Freedomhealthonline
Thanks Joanne, we really appreciate the positive feed back, if you ever feel there is anything we could improve on please do not hesitate to contact us - info@freedomhealth.co.uk - Kind regards, Freedomhealth
Simple and efficient, the best I've used for a long time.
I have used this service twice now and found the procedure very easy to use and the customer service is second to none. I shall keep using Freedomhealthonline.
11 November 2014
Unprompted review
Reply from Freedomhealthonline
Great to hear you find our service efficient, we hope to provide you with a great service for as long as we can. Kind regards, Freedomhealth
Freedomhealthonline sweeten the pill
Simple, straightforward process and value for money made my first visit quick and easy. I am certain to return
10 November 2014
Unprompted review
Reply from Freedomhealthonline
Thanks Neil - "sweeten the pill" !
Great discreet service
Trusting and got what I needed most definitely 5star service.
7 November 2014
Unprompted review
Reply from Freedomhealthonline
Dear Kern, we try hard with the disretion part. We will happily send the items to your work in plain packaging etc or for those of you who live in London then we can easily accept them at our offices for collection. Thanks for posting your review, best wishes, Sean
Efficient and cost friendly
Excellent service, prompt delivery. No hassle.
5 November 2014
Unprompted review
Reply from Freedomhealthonline
Dear Mr clay, thanks for taking the time to do this with us. We always want to improve the service and so if you have comments or suggestions we'd love to hear them - good or bad! Best regards, FH
Brilliant. Order filled and delivered without a hitch and as promised.
The service is excellent and hassle-free. The order is processed quickly and delivery is as promised. Excellent.
2 November 2014
Unprompted review
Reply from Freedomhealthonline
Thank you anonymous. Please let us know if you ever have any problems and we'll always do our best to sort these for you, best wishes, FH
Reply from Freedomhealthonline
Thanks for placing this - we appreciate it!
very efficient, speedy service
Easy to use, feels safe and a very quick service
28 October 2014
Unprompted review
Reply from Freedomhealthonline
Hi Jennifer, I'm sorry but we got behind in terms of thanking people for their reviews. These are important to us as they help us monitor and build the service, thanks again, FH
Useful to be able to order medicines privately online, efficiently, and with timely delivery.
Straightforward and efficient. Good to know you're dealing with professionals who understand what they're doing and are experienced. Just wonder whether email confirmations might be more confidential in that they contain the name of the condition being treated as well as the name of the medicine ordered. Given the 'ease of hackability' these days, confidentiality might be protected to a greater degree in the future, and this might be something the company could put into effect sooner rather than later in my view.
27 October 2014
Unprompted review
Reply from Freedomhealthonline
Hello Graham, thanks for this helpful comment. We've tended to include the item details so that people have a chance to realise that perhaps they may have made an error etc before we send out, but the point you make is a good one and one we should fix asap. Kind regards, Sean
Quick and easy to use, excellent service.
Helpful service to have when I'm not able to take time off to get to my doctor and renew my prescription.
18 October 2014
Unprompted review
Reply from Freedomhealthonline
Thanks Lucy. A lot of people tell us this so we're delighted to be able to help, best regards, FH
fast service.
Fast service. Repeat orders are handle by just clicking on a previous order and choosing the order again option. Excellent.
14 October 2014
Unprompted review
Reply from Freedomhealthonline
Cheers, Christopher, much appreciated! kind regards, FH
great service easy to use and delivery fast
easy to use website and very efficient
11 October 2014
Unprompted review
Reply from Freedomhealthonline
Hi Bernie, thanks for this - please let us know if there are areas where you think we can improve or add new products, kind regards, FH
Fantastic and quick service
I love ordering on this website it is so easy and delivery is discreet and quick.
9 October 2014
Unprompted review
Reply from Freedomhealthonline
Dear Alexandra, thanks for the review. It means a lot to us to get feedback, kind regards, FH
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.