Freedomhealthonline 

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Rated 1 out of 5 stars

You can really tell how a good a company is when things don't go right. That's what happened. I contacted them directly and should have done so on here as they seem reasonable when it's under the publ... See more

Company replied

Rated 1 out of 5 stars

I made an order and paid for next day special delivery which cost £5-6. The order arrived a day later than it should of and even though i updated my order with a new address, the delivery was made to... See more

Rated 5 out of 5 stars

A brilliant, professional and efficient service. After completing the health questionnaire, which is not too long, your request for a prescription is sent to the doctor who then decides whether you're... See more

Company replied

Rated 5 out of 5 stars

My LDL count does not trigger the NICE value for NHS treatment BUT my new employer demands a lower risk. If your GP can't/won't prescribe Statins but you need them then for small dose private prescrip... See more

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Rated 5 out of 5 stars

Very quick and convenient service!

Excellent service, so quick and easy to use and delivery is free and has always arrived next day! Will always order from freedom health!

11 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Chloe, thank you for taking the time to share your positive views. Anything you can suggest for improvements would be much appreciated. Kind regards, Freedomhealth

Rated 5 out of 5 stars

salbutamol purchase

Very good service, after the initial consultation my prescription arrived it the post the next working day, very good service and highly recommended!

11 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks Chris, we are pleased to hear you would recommend our service. Thank you for your kind review and we look forward to helping you again soon. All the best, Freedomhealth

Rated 5 out of 5 stars

simple and traight forward

The questionnaire was simple to answer and quick.

2 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Phil, thanks for taking the time to right this positive review. We rely on your feedback so anything you feel we can add or improve on please let us know. Kind regards, Freedomhealth

Rated 5 out of 5 stars

Quick and convenient

Very good service with my medication. Quickly approved and with me the next day! Definitely recommend this service.

27 February 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Georgia, thanks for the great review. Hope to keep providing you with a quick and convenient service. All the best, Freedomhealth.

Rated 5 out of 5 stars

very happy

I've used freedom health a few times now and have never had a problem.

25 February 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks Michael, glad to hear from a loyal customer. If you have any suggestions for improvements please let us know, we appreciate the feed back. Kind regards, Freedomhealth.

Rated 5 out of 5 stars

great

Very good service.

21 February 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Lydia, thank you for taking the time to place this kind review. Kind regards, Freedomhealth

Rated 5 out of 5 stars

Fast, efficient, excellent service

The website is very well organised, efficient, and all the links worked without any problems. Payment was easy and delivery was very fast , even with regular service selected.

17 February 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thank you for your positive feed back. Anything we can do to improve please let us know. Kind regards, Freedomhealth

Rated 5 out of 5 stars

great service

My order was dealt with quickly and professionally.i would use them again.

16 February 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Helen, great to hear you would use us again. If you have any suggestions for services we can add please let us know, your comments mean a lot to us. Kind regards, Freedomhealth

Rated 5 out of 5 stars

Fast and reliable service.

Placed my order before 3pm and it arrived the very next day !

11 February 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks Gail. We aim to please and it's great to receive such positive feed back. All the best, Freedomhealth.

Rated 5 out of 5 stars

Fantastic

Product arrived on time, easy to use website. What more else could you need?

10 February 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thank you for your kind comments. We value your custom and hope you continue using our service. If you have any ideas for improvements please let us know. Kind regards, Freedomhealth.

Rated 5 out of 5 stars

In a word, brilliant!

Phenomenal experience, both online and in the surgery itself. Quick, reliable and trustworthy service. Highly recommended!

29 January 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Sasa, thank you for your great review, it means a lot to us to receive such positive feed back. Kind regards, Freedomhealth

Rated 1 out of 5 stars

Customer Service Stinks.

You can really tell how a good a company is when things don't go right. That's what happened. I contacted them directly and should have done so on here as they seem reasonable when it's under the public eye. I have ordered the generic brands for a while now and every time I order it's a new package and new manufacturer with varied effectiveness. Will have to look for another company unfortunately. I'm still waiting for a response from my refund which I haven't received yet.

29 January 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Rick, It's great to hear from a loyal customer. We rely on your feed back so if there is anything we can add or improve please let us know. We are always looking for ways to make the experience better. All the best, Freedomhealth

Rated 5 out of 5 stars

excellent site

Easy and quick to use. Only improvement would be to give times on response emails i.e. when you send a notification saying your order is being reviewed by a doctor would be good to state how long from that point until it is processed - first time I ordered I was not sure if this would take an hour, a day or several days.

29 January 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hello mark. Thank you for your kind review and suggestion. We at Freedonhealthonline are always striving to improve our services so we will look into this matter regarding advising customers on response times. Again thank you for taking the time. Kind regards, Freedomhealth.

Rated 5 out of 5 stars

First Class Service

Product delivered quickly and safely.

27 January 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks Charlie, we really appreciate your comments. Thank you for taking the time to write this review. We look forward to continuing to supply you with a first class service. Kind regards, Freedomhealth

Rated 5 out of 5 stars

Great Service

Great quick service shipping overseas, a pleasure to deal with.

26 January 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Nichola, it is a pleasure to serve you. Thank you for your kind comments. Anything you can think of to improve or add to the service please let us know. All the best, Freedomhealth

Rated 5 out of 5 stars

ventolin inhalers

Quick easy service medicine arrived on time and was what i ordered recomend good service

25 January 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks CM, it is great to receive such positive feed back. We really value your custom. Kind regards, Freedomhealth

Rated 4 out of 5 stars

Quality products

I'm very happy with the quality of the products, as always you get what you pay for.

21 January 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Eric, Glad to hear you are a satisfied customer. If you ever have any thoughts on how we can improve please let us know, we appreciate your comments. Kind regards, Freedomhealth

Rated 4 out of 5 stars

Prompt delivery

Effortless order with prompt delivery and a good price for the prescription.

20 January 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks for taking the time to write this review. We really appreciate the positive feed back. Kind regards, Freedomhealth

Rated 5 out of 5 stars

Easy and fast

Very easy to place an order, fast reply and delivery, couldn't be easier. And it's open 24/7.

17 January 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Cheers René, much appreciated. Please let us know how we can improve further, kind regards, Freedomhealth

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