Freedomhealthonline 

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Rated 1 out of 5 stars

You can really tell how a good a company is when things don't go right. That's what happened. I contacted them directly and should have done so on here as they seem reasonable when it's under the publ... See more

Company replied

Rated 1 out of 5 stars

I made an order and paid for next day special delivery which cost £5-6. The order arrived a day later than it should of and even though i updated my order with a new address, the delivery was made to... See more

Rated 5 out of 5 stars

A brilliant, professional and efficient service. After completing the health questionnaire, which is not too long, your request for a prescription is sent to the doctor who then decides whether you're... See more

Company replied

Rated 5 out of 5 stars

My LDL count does not trigger the NICE value for NHS treatment BUT my new employer demands a lower risk. If your GP can't/won't prescribe Statins but you need them then for small dose private prescrip... See more

Company replied

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Good communication and aims to treat the patient with a safe approch - good questioning! Good delivery service.

14 May 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks Pat. We hope to continue to provide you with an excellent service. All the best, Freedomhealth.

Rated 5 out of 5 stars

Great service

Ordered early one day and they arrived the next by standard post just like the previous order. Great service.

5 May 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Andy, thank you and glad to hear from a happy customer. We hope to continue providing you with a great service. All the best, Freedomhealth

Rated 2 out of 5 stars

Morning after pill!

Paid for next day delivery on Friday lunchtime - didn't receive order until the following Tuesday!! Far too late to use within the required 72hours.

1 May 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hello CB, I am sorry, that doesn't sound very good at all. If you could email me directly at sean@freedomhealth.co.uk with your details I can do two things for you to try and make up for this. I will look and see what went wrong to see if we made an error. The other thing I'm very happy to do is to make a refund for you so at least you are not out of pocket. We do use Royal Mail and generally they do deliver promptly and as requested but sometimes there is a hitch. Apologies once again, kind regards, Sean

Rated 5 out of 5 stars

good service

Its quick simply and easy. My order arrived the next day. Was pleases with the service will use this website again.

29 April 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Farheen, thanks for the nice feedback, I'm very pleased that things were as promised, kind regards, Sean

Rated 5 out of 5 stars

Quick and efficient service

I got what I needed with the fastest response and the product was delivered within 2 days

27 April 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Martina, thank you for your kind review. Kind regards, Freedomhealth

Rated 5 out of 5 stars

excellent service

quick processing & delivery

24 April 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Kevin, it's great to hear such positive comments. If you feel there is anything we can add or improve on please let us know, we value your feedback. Kind regards, Freedomhealth.

Rated 5 out of 5 stars

Perfect experience

Really professional website, the order is verified and send quickly.

21 April 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Dear A.J thank you for taking the time to share this positive review. All the best, Freedomhealth

Rated 5 out of 5 stars

Fast delivery and good service.

I can Recommend this webshop, thumbs up

9 April 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks for the thumbs up Fred. Anything we can do to improve the service please let us know. All the best, Freedomhealth.

Rated 5 out of 5 stars

Great service

Bought inhalers, my prescription was approved within a few hours and arrived in 4 days with regular postage . I live in northern ireland so delivery always tAkes a bit longer. I wouldn't use another company

6 April 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Jenball. It's great to hear from a loyal customer, thank you for your kind comments. All the best, Freedomhealth

Rated 5 out of 5 stars

Fast reliable service

Clear advice, honest pricing, simple forms.

4 April 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Malcolm, thank you for your positive review. There are a lot of misleading services out there and we are definitely NOT one of them. If there is anything you feel we can improve on please let us know, we rely on your feedback. Kind regards, Freedomhealth.

Rated 5 out of 5 stars

Great service

When moving area had trouble registering with a GP in time for a new prescription. This service delivers really fast which meant I didn't have to wait for my GP.

31 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Dear Charlotte, we are so glad to hear we could help in your moment of need. Our aim is to be reliable and easy to use. Thank you for taking the time to share your comments. All the best, Freedomhealth.

Rated 5 out of 5 stars

Excellent service

Very efficient and easy to use service

30 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks Charlotte. It is always good to hear from a happy customer. We hope to continue supplying you with an excellent service. All the best, Freedomhealth.

Rated 5 out of 5 stars

Very good

The puchase came just as they said !

26 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Gintare, we like to keep our word. Thank you for this kind review. All the best, Freedomhealth.

Rated 5 out of 5 stars

Amazing product

Very very good products and at good prices - great service

25 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks Matteo, we really appreciate you taking the time to write this positive review. Kind regards, Freedomhealth

Rated 5 out of 5 stars

Good.

Next day,signed-for delivery.
Excellent,as usual.

25 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi David, great hearing positive feed back, thank you. All the best, Freedomhealth

Rated 5 out of 5 stars

Great

Quick and efficient

24 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi, and thank you for your positive review. Kind regards, Freedomhealth

Rated 4 out of 5 stars

Reliable service, rapid delivery

No complaints.
Have used many times now and consistently an efficient service with good communications and rapid delivery.

20 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Steve, thank you for taking the time to place your comments. We really rely on your feedback so if there is anything we can improve on please let us know. Kind regards, Freedomhealth.

Rated 5 out of 5 stars

Easy, and came the next day.

Ordered and came the next day very easy simple and not to expensive.

18 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Amy, thanks for your positive review. All the best, Freedomhealth

Rated 5 out of 5 stars

Nice and discreet

For what i need freedom health online is discreet. I've had no issues.

15 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Judith, thank you for your positive review. Being discreet is one of our biggest aims so it is great to hear you feel the same. If you have any suggestions for improvements or items we can add please let us know, we really appreciate your feed back. All the best, Freedomhealth.

Rated 5 out of 5 stars

Professional and Responsible

My initial dealing with this company was impressive in both attention to detail, professionalism and promptness. I will definitely re-use this company again, I've already bookmarked them on my browser.

12 March 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi John, this is great to hear. Very pleased we have made it in to your bookmark, we hope to continue providing you with a professional and responsible service for as long as we can. Thank you for taking the time to share your feedback, Kind regards, Freedomhealth.

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