Stocked up during their EOFY sales so value for money was great! Super fast shipping and great communication. Not my first time buying from this company, and won't be my last. Couldn't be happier wit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Can’t fault First Aid Kits Australia. Good prices on quality products, a nice range of pre-packed kits for all situations, such quick dispatch and delivery, and the orders are always correct despite o... See more
Company replied
I am currently updating my car emergency kit. Sadly, I have not had an opportunity to test drive my emergency kit as: 1. no legit emergency as yet. 2. rehabilitation of 25 year kit not compl... See more
Company replied
We recently purchased a box of wound dressings, and I cannot speak more highly of First Aid Kits Australia. Great products, and super-fast postage, our order was on our doorstep in two days. We are ve... See more
Company replied
Company details
Written by the company
For more than 20 years Australians have relied on First Aid Kits Australia for our Premium Quality, Great Value, and enormous range of First Aid Kits. First Aid Kits Australia is a fully Australian owned and operated business, making what we consider to be the very best first aid kits in Australia. Every kit we sell is manufactured under our TGA License to our uncompromising standards and our kits are relied on by tens of thousands of individuals, resellers, businesses, paramedics, emergency medical staff and government organisations every single day. While we all hope a first aid kit is something we never have to use, if you, a loved one, a colleague or customer are in a situation that requires one, having a high quality first aid kit really could make all the difference! When it comes to your safety, don’t risk being stuck in an emergency situation wishing you had a better kit, when you can rest assured, from us you have a kit that will cover you if you ever need it.
Contact info
268 Montague Road, 4101, West End, Australia
- +61 7 3268 1088
- firstaidkitsaustralia.com.au
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and very quick delivery
11 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review!
quick delivery
quick delivery, items look exactly as shown on website. As first-time buyer I definitely get back to make more purchase in future.
10 June 2026
Unprompted review
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review!
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Kane!
First aid kit was exactly what I wanted…
First aid kit was exactly what I wanted & it arrived quickly
10 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Rob!
Very prompt service
9 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Jan!
Easy to navigate website
Easy to navigate website, no nonsense and very easy to determine which was the best kit for my purpose! Have shared the site with my colleagues
10 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Karen!
it was so easy to order and I received…
it was so easy to order and I received the kits the next day.
10 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Sue!
Easy checkout experience
Easy checkout experience. Fast delivery time. Everything I ordered came and looks to be in good condition. No complaints.
3 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Jonathan!
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Elizabeth!
very fast service
9 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Sandra!
Quick delivery and easy check out
9 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Jason!
Great service
2 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Gemma!
Excellent shopping experience
Excellent pricing, prompt postage and a product I needed fairly urgently, but not stocked by any of our 12 local pharmacies.
1 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Ian!
Excellent & Fast Delivery!
Great product, got exactly what I paid for & more - Combo package at a discounted price and plenty of supplies that I hope I never have to use... especially the Snake Bite Kit!
9 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Jason!
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, David!
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Michelle!
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Rodney!
Great kit 👍😊
9 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Wayne!
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Nicola!
Alls good
Price good.
Ordered items without any hassles.
Items arrived quickly and on time.
Good received are quality products.
8 June 2026
Reply from First Aid Kits Australia (part of Primivo Group)
Many thanks for your review, Terrance!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.