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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness, making the entire process pleasant and reassuring. The service is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, from initial consultations to final results. Reviewers are particularly impressed with the comfortable and effective product, the smooth user experience, and the exceptional customer service, noting quick responses and supportive assistance. However, some customers also noted dissatisfaction with the customer service, describing it as slow and unhelpful. A few other people also expressed concerns about the quality of service provided by some dentists and potential issues with treatments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process smooth, easy to follow,... See more

Product

Reviewers express great satisfaction with the product, highlighting its effectiveness in teeth straightening.... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Based on these reviews

Rated 5 out of 5 stars

I’m very happy with my Linea experience. My initial query was answered promptly, and after a few follow‑up calls where all my questions were addressed, I signed up and downloaded the app. My treat... See more

Rated 5 out of 5 stars

The whole process was so easy from visiting dentist to arranging check-ups. The communication from Linea was really great & they often reminded me to give updates! The retainers take a bit of getting... See more

Rated 5 out of 5 stars

My treatment took 10 months. Dentist will take your teeth scannings and perform IPR if needed. Rescanning every 12 sets at the dentist is included. You can review your progress and teeth movement on L... See more

Rated 5 out of 5 stars

My results are fantastic. Linear was cost effective and very simple to use, I particularly liked the app so I could communicate to the linear team when required without having to make a call or write... See more

Rated 5 out of 5 stars

my treatment took roughly 6-7 months and my teeth has looked better than ever. i would also like to add that both linear and their partner dentist takes good care and time to really adapt to your need... See more

Rated 5 out of 5 stars

I have just finished my Linea Aligner journey. I found Linea on social media after another aligner company deemed my case ‘too hard’. I was taken care of by an amazing local dentist with the Linea... See more

Rated 5 out of 5 stars

I chose Linear to straighten my teeth and had a great experience from start to finish. The process took about 12 months (Tier 2) with refinements to make my smile look great but fuctional for my... See more

Rated 5 out of 5 stars

Linea, has been a wonderful company. Answer all my questions very quickly. I love that the company has a few partner dentists for me to select to go to too. All explanation and steps required for Invi... See more

Rated 5 out of 5 stars

I’ve just finished my clear aligner treatment with Linea, and I couldn’t be happier! The whole process was smooth from start to finish. The dentist, who is a partner of Linea, was incredibly kind and... See more

Rated 5 out of 5 stars

From start to finish, communications has been outstanding, regular visits with the dentist are super easy, no out of cost visits for anything. You can do payment plans if you want at no extra cost. Gr... See more

Rated 5 out of 5 stars

My experience using the Linea treatment was excellent. At lot more streamlined and more cost effective than what I was quoted from the more popular treatment brand. Questions were answered promptly, l... See more

Rated 5 out of 5 stars

I had a great experience with Linea Clear Aligners through Stanley Street Dental. The process was simple and well-organised, and the aligners were comfortable and easy to use. Dr Nikka was amazing, sh... See more

Rated 5 out of 5 stars

Very happy with the results. The ease of communication makes the process very easy and at a more reasonable price than others. Took a bit longer than planned because of me going overseas for a few w... See more

Rated 5 out of 5 stars

I recently completed my treatment with Línea, and I couldn’t be happier with the results, they’re absolutely amazing! I’m so glad I chose Línea over other brands. The service was excellent; the team r... See more

Rated 5 out of 5 stars

I decided to use Linea to fix some issues I’d noticed with my teeth as they had started moving after a failed attempt at 14 with braces. I chose them as what I had read online seemed promising and the... See more

Rated 5 out of 5 stars

I started my journey with Linea over a year ago to fix my bottom teeth and I am so happy with the results. The whole procedure has been super smooth and efficient, also thanks to the customer service... See more

Rated 5 out of 5 stars

Highly recommend getting your aligners through Linea as the process was easy and convenient. The dentist was always lovely and helpful. The app made contacting customer service really easy and the sta... See more

Rated 5 out of 5 stars

I am incredibly happy with the Linea team and my new teeth! I could not recommend them more. The Linea team was always available and responsive, no matter what time of day, and everything was communic... See more

Rated 5 out of 5 stars

I’ve had such a wonderful experience with Linea throughout my teeth straightening journey. Their regular check-ins and updates made me feel supported and confident every step of the way. A specia... See more

Rated 5 out of 5 stars

The process was easy and experience was great. Never any dramas or issues, great to deal with. The Customer service was excellent, very thorough and the dentist I saw, Dr Lena at Mieli Dental care was... See more

Rated 5 out of 5 stars

I love my results from my Linea aligners. The whole process with Linea and my appointed dentist Dr Yeganeh was easy, hassle free and I felt really well supported throughout all the stages. Li... See more

Rated 5 out of 5 stars

From the free consultation, everything went super smooth and fast. The LINEA staff were really kind, especially since English isn’t my first language. LINEA also has an app, so you can message t... See more

Rated 4 out of 5 stars

They have a good selection of partner dentists, she was very knowledgeable. The communication was quite quick. The process is easy enough, although I struggled with taking the photos. Once shortfall... See more

Rated 5 out of 5 stars

I decided to use Linea a year ago, and it was one of the best decisions I’ve made. The team is incredibly attentive and helpful, always quick to respond to any questions. The process is very straigh... See more

Rated 5 out of 5 stars

I recently had clear teeth aligner treatment through Linea. I had a great experience, the treatment plan was clear and the dentists over the phone and on the app were super helpful at answering my que... See more

Rated 5 out of 5 stars

I’ve been using Linea Clear Aligners for the past 9 months, and I honestlybcouldn’t be happier with the experience. From start to finish, the process was seamless and incredibly easy. Everything was c... See more

Rated 5 out of 5 stars

I recently completed my treatment with Linea and have had a great experience. The process was easy from start to finish! I visited Maggie from Joondanna Family Dental in Perth WA, and found her... See more

Rated 5 out of 5 stars

This was such an easy process right from step 1. The Linea support team are super helpful, friendly, and timely. There seemed to be good communication between Linea and my partner dentist. The outcome... See more

Rated 1 out of 5 stars

I’m disappointed, the service was great, all the reviews were amazing and I was so excited to go through with this. I have very minor imperfections and Invisalign was just too expensive for me to warr... See more

Company replied

Rated 5 out of 5 stars

Linea has been a great experience overall. From start to finish the Linea team has always been there to respond quickly to my questions. The process was a hassle free and I always felt like I was rece... See more

Rated 5 out of 5 stars

I’ve had such a great experience with Linea, the customer service is excellent, they’ve answered all my questions and been more than helpful. The process was super simple and easy to follow from start... See more

Rated 5 out of 5 stars

I would recommend Linea to anyone wanting to achieve a perfect smile. The app is easy to use, the customer service is excellent, the communication with your participating dentist is great and the whol... See more

Rated 5 out of 5 stars

I had braces as a teenager, but unfortunately didn’t wear my retainers properly, and over time my teeth shifted. My smile became uneven, with my two front teeth noticeably out of place. I reached... See more

Rated 5 out of 5 stars

The process was very smooth from the initial consultation through to the final result. The Linea team are very attentive and the dentist was able to answer all my questions. I chipped one of my att... See more

Rated 5 out of 5 stars

I had such a fabulous experience using Linea. From my first scan to receiving last set of aligners to finish my treatment I was taken care of and received the highest level of customer service. The te... See more

Rated 5 out of 5 stars

The whole process with Linea was seamless from start to finish. The experience was completely painless, from the scans and IPR to the aligners being super comfortable. The dentist was so lovely, and k... See more

Rated 5 out of 5 stars

My experience with Linear was smooth from start to finish. Getting started was easy—the team handled all the dental arrangements, and the app made communication simple and clear. The aligners were... See more

Rated 5 out of 5 stars

I found Linea after seeing someone on instagram post about it. I had been wanting to straighten my teeth for a long time but it was too much money. Invisalign quoted me 11000 and 2 years to straighten... See more

Rated 5 out of 5 stars

I can’t recommend Linea Aligners enough! 5 stars all around for my experience. It’s an incredibly affordable and convenient way to straighten your teeth, with the added reassurance that the entire pro... See more

Rated 5 out of 5 stars

I had a fantastic experience with Línea for my aligner treatment. The whole process was simple, easy to follow, and very straightforward to apply. I’m really glad I chose them — I had an incredible de... See more

Rated 5 out of 5 stars

It was indeed a pleasure to be assisted nicely with people you can really trust. Smooth transactions, seamless smiles, everything is wonderful! Thanks bringing me back my smile Linea!!!!

Rated 5 out of 5 stars

I chose to go with Linea for some minor adjustments to my alignment of my teeth and they were amazing! The care team were always super quick to get back and the way they monitored the progress was gre... See more

Rated 5 out of 5 stars

The Linea process was easy, simple and works well. As a hybrid dentist/ online approach it’s the best of both worlds. A dentist overseas treatment and ensures you remain on track but for the most part... See more

Rated 5 out of 5 stars

Just finished my aligners and I'm so happy with the results. It was great to finally do something I'd been thinking about for a long time. The process was easy. It was almost a third of the price of o... See more

Rated 5 out of 5 stars

Amazing customer service and always quick replies to any query. My teeth are perfect now and Linea is such a better option than other ‘ship to you’ clear aligners as they are the only company I’ve see... See more

Rated 1 out of 5 stars

My teeth have very minor imperfections and Linea’s treatment plan was to wildly over treat my teeth which also meant over charging me. My treatment should have been 6 months however their plan was ove... See more

Company replied

Rated 5 out of 5 stars

I found out about Linea on instagram and within minutes of making an inquiry I got a call explaining the whole process and had an appointment organised with a dentist 2 weeks later. It was great bein... See more

Rated 5 out of 5 stars

Great experience. Much cheaper alternative to expensive products like Invisalign, a lot more self manageable and the Linea team is very responsive. Had one set of refinements after the initial treatme... See more

Rated 5 out of 5 stars

honestly can’t say enough good things about my experience with Linea! What first drew me in was the competitive pricing, but what I got in return was something way beyond what I expected. The en... See more

Rated 5 out of 5 stars

I have just finished my Linea journey and I’m absolutely thrilled and so much happier with the results than I could have ever expected. Linea have been amazing and the app has been great to get suppor... See more

Rated 5 out of 5 stars

I had a Linea treatment and I’m very happy with the results. The team was professional, responsive, and always available. Even though I changed cities several times, they were very accommodating and m... See more


Company details

  1. Beauty Product Supplier
  2. Cosmetic Dentist
  3. Cosmetic Products Manufacturer
  4. Dental Supply Store
  5. Health and Beauty Shop
  6. Orthodontist

Written by the company

Linea is a fully Australian-owned and operated premium orthodontics & dental cosmetics label, founded by dentists with an ambition to make advanced clear aligner therapy & veneer treatments more universally accessible. Find out more how Linea is reinventing the world of dental cosmetics with their renewed approach & unique hybrid model. We truly believe that through creativity, integrity and self-expression we can create a timeless brand that has an inspiring impact on people and their lives


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Recommend Linea!

My experience with Linea for my orthodontic retainer has been genuinely excellent from start to finish. The whole process felt smooth and well-organised, which immediately put me at ease. Booking my initial consultation was simple, and the team were really responsive and helpful in answering any questions I had beforehand.

At the appointment, the dentist was professional, friendly, and took the time to explain everything clearly. They carefully assessed my teeth, talked me through why a retainer was important for maintaining my results, and made sure I understood the options available. I never felt rushed, and it was clear they genuinely cared about getting the best outcome for me.

The scanning process itself was quick and comfortable—much easier than I expected. Instead of messy impressions, they used modern digital scanning, which made the whole experience far more pleasant. Once everything was set, I was kept updated throughout the production stage, which gave me confidence that everything was on track.

When I received my retainer, it fit perfectly straight away. It was comfortable, discreet, and easy to wear, especially at night. The team also gave clear aftercare instructions, so I felt confident maintaining it properly.

Overall, the customer experience with Linea was outstanding—professional, efficient, and genuinely friendly. Most importantly, my teeth have stayed perfectly aligned, and I feel reassured knowing I’m protecting my smile long-term. I’d highly recommend Linea to anyone looking for a reliable and stress-free retainer experience.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with linea

Amazing experience with linea, very affordable for the services provided, amazing communication and response

Loved the linea team and also dentist Nemrata she was great

Definitely would recommend 🙏🏼

18 March 2026
Unprompted review
Rated 5 out of 5 stars

They made me feel supported from the…

They made me feel supported from the very first interaction. Their follow-up was spot-on, and they really got what I was looking for. Ongoing communication was excellent, the dentist was top-notch, and the overall program was outstanding. Couldn't ask for more.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Linea…

I had a fantastic experience with Linea from start to finish. The whole process was smooth and really easy to follow. From the moment I first enquired, the team supported me throughout the entire journey.
My dentist, Dr Tina Son from Abbotsford Dental, was incredible. She was warm, professional and explained each stage of the process clearly so I always felt comfortable and knew what to expect. I’ve seen quite a few dentists over the years and I will definitely be returning to see her for my ongoing dental care.
The customer service from Linea was beyond excellent. The team helped coordinate appointments, checked in regularly for progress updates and photos, and were always easy to reach through the chat function in the Linea app, which made communication really convenient.
One feature I particularly liked was the 3D modelling tool in the app, which showed me what my teeth were expected to look like early in the process. Being able to visualise the expected outcome from the beginning gave me a lot of confidence in the treatment.
I’m so happy with my results and couldn’t be more pleased with how my teeth look now. The whole experience was professional, supportive and straightforward. I would happily recommend Linea to anyone thinking about aligners.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

5 stars for Linear

Couldn’t have had asked for a better experience with Linear. I was a little unsure of my decision to go Linear over another more expensive option, as I thought maybe cheaper meant not as good of a result - but this wasn’t true at all! The process was so easy from day one, the app is great for tracking progress and the communication is amazing. I only needed my retainers in for 3 months which was well below my expectations going in to this. The results are incredible, my teeth are perfectly straight and look amazing. My dentist, Dr Chu at Mt Lawley is the best dentist ever and he made everything from the attachments, to all of my follow up appointments in between, comfortable. I would highly recommend Linear to anyone if you are looking to use retainers to straighten your teeth.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Honestly from start to finish this was great. I only did my bottom teeth and wearing clear aligners heaps better than braces. Actually couldn't fault the process, app was great. The dentist that I saw was so lovely! Quick and easy! Highly recommend!!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I looked at quite a lot of options for…

I looked at quite a lot of options for straightening my teeth and Linea seemed to offer the best balance between the service offered and the price. It was less than half of the price quoted to me for other services overseen by a dentist. I was thrilled with the results, and would highly recommend this service for anyone looking for minor straightening and adjustments. The only inconvenience was that they do not have a partner dentist in the CBD so I had a travel a bit for the dentist appointments but the dentist was great. Overall I found it to be a super easy process and I’m really pleased with the results.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

The results were great!

The results were great! The dentist I went to throughout the process was lovely. I am so so happy that found linea, the price made it possible for me to finally take the plunge and sort out my over crowded teeth.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I had a really good experience with Linea, I had some gaps between my teeth that I wanted close up and Linea were able to help me achieve that! The process was nice and simple and I had no complications!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

So happy with my treatment with Linea

So happy with my treatment with Linea - love my results!! The process was so easy, and straight forward, they were a pleasure to deal with and they always responded rapidly if I asked any questions on the Linea app - highly recommend!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my Linea experience

I’m very happy with my Linea experience. My initial query was answered promptly, and after a few follow‑up calls where all my questions were addressed, I signed up and downloaded the app. My treatment plan was the highest level, yet about 50% cheaper than the quote I received from another aligner brand.

Within a few weeks, I was booked in to see a Linea partner dentist. Dr Ian Chu at Mount Lawley Dental Clinic was fantastic - gentle, approachable, and reassuring throughout the process. My teeth gradually straightened over about 15 months without pain or any issues. Any questions I had were answered quickly through the Linea app.

My teeth are now straight but still natural‑looking, and I’m delighted with the results. I’ve already recommended Linea to family, friends, and colleagues.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently had my Linea treatment and…

I recently had my Linea treatment and couldn’t be happier with the overall experience and results. From start to finish, the process was smooth, well-explained, and made me feel completely at ease. The team took the time to walk me through each step, which really helped ease any nerves I had beforehand.

The dentist was incredibly professional, gentle, and knowledgeable. They made sure I was comfortable the entire time and explained what they were doing throughout the treatment, which I really appreciated.

Customer service was outstanding — the Linea Care Team were friendly, responsive, and genuinely supportive before, during, and after my appointment. They were always happy to answer questions and made me feel well looked after.

Most importantly, the results exceeded my expectations. I’m so happy with how everything turned out and already feel more confident with my smile. I would highly recommend Linea to anyone considering treatment — such a positive experience overall!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I love my results from my Linea…

I love my results from my Linea aligners.

The whole process with Linea and my appointed dentist Dr Yeganeh was easy, hassle free and I felt really well supported throughout all the stages.

Linea is a great company, with a great product, which is really affordable when compared to some of the other clear aligners available on the market.

I’m really delighted with my new smile and recommend that anyone who is considering having their smile aligned to contact Linea and have a consultation.

6 February 2026
Rated 5 out of 5 stars

Dentist supported partnership

Terrific partnership with affiliated local dentists who provide informative and professional service with the aligners. Service is maintained throughout the duration of the refinement.

2 February 2026
Rated 5 out of 5 stars

Amazing Results!

I decided to use Linea a year ago, and it was one of the best decisions I’ve made. The team is incredibly attentive and helpful, always quick to respond to any questions. The process is very straightforward, with everything managed through the app, making it extremely user-friendly.

I’m happy with my new smile, and working with my dentist has been an amazing experience as well. Overall, I highly recommend Linea to anyone considering clear aligners—it’s affordable compared to other brands and delivers real results.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Result with Linea

I completed my aligner treatment with Linea and I’m honestly so impressed with the results. My teeth look amazing and the whole journey was seamless from start to finish. Comfortable, professional, and totally worth it. Highly recommend!

15 January 2026
Unprompted review

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