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MyCPAP Reviews 4,335

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TrustScore 5 out of 5

4.8

Sleep Clinic
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness of the delivery service, often noting that orders arrived quickly, sometimes within a couple of days. Many people appreciate the competitive pricing and the excellent service, highlighting the helpful and knowledgeable staff who assist with product selection and order processing. The ease of online ordering and the quality of the products also received frequent positive remarks. However, some customers also noted occasional issues, such as receiving an incorrect item or a product that did not meet their expectations, like a mask that was uncomfortable or a battery without the necessary charging cable. A few people also mentioned concerns regarding delivery, including missing items, lack of signature requirement for expensive purchases, or delays in receiving their orders.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the prompt and fast... See more

Product

Customers express satisfaction with the product, often highlighting its quality and value. Many reviewers... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease of online ordering and the... See more

Price

Reviewers mention positive feedback about price. Customers frequently highlight competitive and good pricing,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficient,... See more

Based on these reviews

Rated 5 out of 5 stars

Speedy delivery. My order arrived very quickly, so if you need something CPAP related fast these are the ones to buy from. There was a minor hiccup with my order but this was sorted very rapidly. The... See more

Rated 5 out of 5 stars

Ordered Mini CPAP bundle on Tuesday and received Saturday morning. Very prompt service. Communication was excellent with my question answered immediately. The Resmed Mini was easily set up. Well do... See more

Rated 5 out of 5 stars

Easy online service,very quick delivery. They made sure I bought the right machine, then when arrived there was a thing missing but after advising them the item turned up 3 days later. Excellent servi... See more

Rated 5 out of 5 stars

Dealing with the consultant on initial contact then in discussing all my questions to placing the order was excellent. The deal is very good value. Delivery was prompt and in time for our overseas tra... See more

Company details

  1. Sleep Clinic
  2. Medical Equipment Supplier

Written by the company

MyCPAP has been established for over 10 years and is Australias leading supplier of CPAP products. We supply CPAP machines, masks and accessories. We have all the leading brands which include ResMed, Philips Respironics, Fisher and Paykel Healthcare, Transcend and Lowenstein

MyCPAP - The CPAP specialists

Written by the company

We have a great understanding of people with sleep apnea
We have a great understanding of CPAP machines and masks and have over 10 years experience

Fast and free shipping for orders over $100

Express deliveries available

We guarantee delivery of all items with a money back or replacement guarantee in place. We also offer a 14 day money back guarantee on all products

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Victoria is a LEGEND !!!!

Victoria is a LEGEND !!!!
Her knowledge was great, and her customer service was down to earth and amazing !!
Her recommendations made the process easy and she helped me get exactly what I was looking for.
In an era where real customer service is a dying art, I couldn’t fault her !!!
Thanks so much for your help Victoria.
Carolyn 😊

15 April 2026
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Reply from MyCPAP

Thanks Carolyn

Victoria is a great staff member and we appreciate your feedback and i have let Victoria know about your experience

Rated 5 out of 5 stars

Simple but Effective

I bought the Night Shift sleep positioner mainly to help with my snoring, and it’s made a noticeable difference. I’m a positional snorer, so sleeping on my back tends to make it much worse. This device gently trains me to stay on my side, and it actually works.

It took a little getting used to at the start, but after a few nights it felt quite natural. I like that it doesn’t force you abruptly—it just nudges you to change position.

Overall, I’d recommend it if your snoring is position-related. It’s a simple idea, but effective.

14 April 2026
Rated 5 out of 5 stars

The service I received was amazing

The service I received was amazing. I called and spoke to a very helpful person who assisted me with my questions and processed my order. The machine arrived two days after ordering which was amazing. The price was significantly lower than other places. Definitely recommend

13 April 2026
Rated 5 out of 5 stars

Very helpful

Consultant was efficient and helpful. Was ordering a mask for my husband, and she was able to tell me how to find the model and size I needed.

30 March 2026
Rated 5 out of 5 stars

Charging the AirMini portable battery

Simple and easy to purchase the battery for my portable AirMini. Really prompt delivery! When it turned up, I was a bit confused about charging the battery but I received very helpful (and prompt) assistance from the ResMed team and it was easily solved. Thanks guys. You're the best!

15 April 2026
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Reply from MyCPAP

Hi Phil

You will find in the package that there is an Airmini charging cable which connects to the power supply unit for the airmini (that is the part that plugs to the wall and then to your mini and has a USB type connection on end). These 2 click together and then go to the battery for charging the unit.

https://www.youtube.com/watch?v=XV7wiMWI0Wo

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