MyCPAP Reviews 

4,701
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 810 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that placing orders online is remarkably simple and straightforward, while purchased items arrive extremely quickly. Many buyers also appreciate the highly competitive prices available across the store, alongside the excellent quality of the equipment. However, some customers also noted occasional issues such as missing order confirmation emails, unexpected package drops without prior notice, and difficulties with parcel tracking. A few reviewers experienced minor communication hurdles when attempting to resolve specific order details or confirming product compatibility over the phone.

What people talk about most

Product

Consumers find product to be positive, highlighting top quality items that are safely packaged, arrive... See more

Order

Reviewers mention positive feedback about order processes, highlighting that placing and paying for items... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting the fast, efficient,... See more

Price

Users describe positive interactions with price, noting the lowest online rates and best value for genuine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order online. Excellent sale price. Needed to change order the next day and everything went very smoothly. Effective, competent and excellent service is so hard to find these days and my exper... See more

Rated 5 out of 5 stars

Always super quick delivery, good prices in a competitive market. I bought a travel CPAP machine and haven’t used it quite yet. But as usual everything was beautifully packed and organised. Many thank... See more

Rated 5 out of 5 stars

Had a great experience with MyCPAP. I had a couple of questions regarding the ResMed Air Mini which were handled very quickly and with a clear response. Ended up purchasing the item - at a very reason... See more

Rated 5 out of 5 stars

Could not get more easier and clearer than this! Select the product, pay, receive the product, pretty straight forward. I am repurchasing a newer model of my old CPAP machine so I didn't need much adv... See more



Company details

  1. Sleep Clinic
  2. also in
  3. Medical Equipment Supplier

Written by the company

MyCPAP has been established for over 10 years and is Australias leading supplier of CPAP products. We supply CPAP machines, masks and accessories. We have all the leading brands which include ResMed, Philips Respironics, Fisher and Paykel Healthcare, Transcend and Lowenstein

MyCPAP - The CPAP specialists

Written by the company

We have a great understanding of people with sleep apnea
We have a great understanding of CPAP machines and masks and have over 10 years experience

Fast and free shipping for orders over $100

Express deliveries available

We guarantee delivery of all items with a money back or replacement guarantee in place. We also offer a 14 day money back guarantee on all products

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(4,701)

732 reviews in the last 12 months

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Rated 4 out of 5 stars

The order was processed and sent in a timely manner

The order was processed and sent quickly. My only problem was the tracking with Aftership. Usually I get Australia Post updates telling me when to expect the item but I could only click the link to see the order status and had to keep checking. it did not update the delivery day so I got home and found it on my doorstep where it had probably been all day. As I live in a townhouse with parking right near my door, I wasnt happy having an item worth nearly $1000 being dropped there without giving me any notice. The tracking still hasnt updated to "delivered" even though it was delivered 2 days ago.

29 August 2026

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