First Aid Kits Australia (part of Primivo Group) Reviews 7,829

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,034 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be excellent and exactly what they needed for various situations. The pricing is frequently highlighted as very reasonable and competitive, with many appreciating the great value received. Reviewers also consistently commend the fast and efficient delivery service, often noting that orders arrive much quicker than expected and are always correct. The ordering process is described as smooth, easy, and efficient, supported by a user-friendly website that makes finding and purchasing items straightforward. However, some customers also noted minor issues, such as a broken zip on a kit or bandages that occasionally become unstuck. A few other people also felt that product descriptions could be clearer regarding sizes, leading to incorrect purchases, and one reviewer experienced a significantly delayed order for an AED machine with poor communication.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as high quality,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Price

Customers consistently report positive experiences with pricing, finding products to be fair, reasonable, and... See more

Order

People report positive experiences with order, praising the ease of online ordering and efficient payment... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t fault First Aid Kits Australia. Good prices on quality products, a nice range of pre-packed kits for all situations, such quick dispatch and delivery, and the orders are always correct despite o... See more

Rated 5 out of 5 stars

Every item I have purchased for my home and work, updating my own first aid kit and getting the AED installed at work. First Aid Kits Australia have had exactly what I needed, I only have one issue I... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a box of wound dressings, and I cannot speak more highly of First Aid Kits Australia. Great products, and super-fast postage, our order was on our doorstep in two days. We are ve... See more

Company replied

Rated 5 out of 5 stars

First Aid Kit Australia provides a fantastic service. We are able to easily find everything we need to keep our first aid kits fully stocked. Their fast and reliable delivery helps us ensure we remain... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

For more than 20 years Australians have relied on First Aid Kits Australia for our Premium Quality, Great Value, and enormous range of First Aid Kits. First Aid Kits Australia is a fully Australian owned and operated business, making what we consider to be the very best first aid kits in Australia. Every kit we sell is manufactured under our TGA License to our uncompromising standards and our kits are relied on by tens of thousands of individuals, resellers, businesses, paramedics, emergency medical staff and government organisations every single day. While we all hope a first aid kit is something we never have to use, if you, a loved one, a colleague or customer are in a situation that requires one, having a high quality first aid kit really could make all the difference! When it comes to your safety, don’t risk being stuck in an emergency situation wishing you had a better kit, when you can rest assured, from us you have a kit that will cover you if you ever need it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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Rated 5 out of 5 stars

Excellent product

Great first aid kit for a very reasonable price

14 May 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Amanda!

Rated 5 out of 5 stars

First Aid Kits Australia continues to…

First Aid Kits Australia continues to deliver great value for money deals; the products are first class. A very happy continuing customer.

14 May 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Scott!

Rated 5 out of 5 stars

First Aid Backpacks

We are a 7 to 10 High School with over 900 students and the First Aid backpacks we purchased are great for our 1st aid officers to use

21 May 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Lisa!

Rated 5 out of 5 stars

Looking after the family

After a medical emergency at parents home I realised I needed a decent first aid kit, quick Google and I clicked on First aid kits Australia, a great move, a great range of kits, small to large and lots of other products. Chose an extensive all round kit at a fantastic price. It was packed and despatched really quick. Communication was good, I'm very happy with what turned up, I've a bit more confidence now!

19 May 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Gary!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good quality products, added to our preferred suppliers list.

13 May 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Alison!

Rated 5 out of 5 stars

great seller

Easy to use website, with great prices and fast delivery

20 May 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Robert!

Rated 5 out of 5 stars

Very happy

Very happy. Great prices

13 May 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Sharni!

Rated 5 out of 5 stars

This radio ended up being better than I…

This radio ended up being better than I thought it would be. It reaches heaps of stations and has pretty good sound quality. Its small, so it doesn't take up much room in my bag and everything works. Definitely would recommend compared to others I've seen.

12 May 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review!

Rated 5 out of 5 stars

Fast quality service

There was a great range with really great prices and the postage time was so much quicker than expected. I was really happy with the service and was keen to give a great review right off the bat, but I was busy so I didn’t do it right away and really saddened to receive an excessive number of requests for me to review them. I really hate that.

14 April 2026
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Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review!

Rated 5 out of 5 stars

Great Experience

Great company to deal with. Received my order quickly. Well packed and great quality product. A pleasure to deal with

30 December 2025
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Cara!

Rated 5 out of 5 stars

The delivery was super quick and was…

The delivery was super quick and was all the products I needed. I was surprised by how good the price was also.

19 May 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Adam!

Rated 5 out of 5 stars

Reliable company

Parcel arrived swiftly & without any concerns as has happened with some orders I have made to other companies
The items are important to assist me with chronic pain

11 May 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Helen!

Rated 5 out of 5 stars

Fast delivery, quality product.

Product as described and great value for money, plus ultra fast delivery!

18 May 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Eric!

Rated 5 out of 5 stars

Good range

Good range, easy to order, quick to deliver, very happy!

18 May 2026
First Aid Kits Australia (part of Primivo Group) logo

Reply from First Aid Kits Australia (part of Primivo Group)

Many thanks for your review, Michele!

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