Fidler and Pepper Solicitors made our mortgage process for our property seamless. Michelle, Franki or Megan was clear, responsive, and kept us updated every step. No stress, no delays - just profess... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First class service from start to finish. Felicity Shaw and Melanie Lawson were totally professional and prompt with any replies regarding any queries. I would strongly recommend this company to any... See more
I used their services for buying a house. All I can say is that the service was great. Fast and timely replies, easy communication through their platform, clarity. The process went smoothly and well... See more
I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action. Messages were actioned promptly and I experienced no issues at all. Big thanks to Gabrielle, An... See more
Company replied
Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When Melissa Fletcher took over conduct…
When Melissa Fletcher took over conduct of my matter, she dealt with all issues promptly and efficiently and is a real credit to her firm.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Gavin.
We’re delighted to hear that Melissa Fletcher handled your matter promptly and efficiently after taking over conduct of your case. Your comments are greatly appreciated and will mean a lot to Melissa and the team.
Thank you again for your feedback.
Warmest regards,
Fidler & Pepper Lawyers
Legal assistance from staff at Fidler & Pepper Lawyers. I put two matters with the firm and was…
I put two matters with the firm and was provided with a dedicated team of two helpful professionals, Emma Scollick and Georgie Guest. The service received was second to none, and all my issues were dealt with promptly. My telephone conversations with Georgie were friendly and warm and Georgie had an excellent telephone manner.
Emma was extremely professional and prompt in all her responses and dealings on my cases. I applaud this team of professionals.
5 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Helen.
We’re delighted to hear that Emma Scollick and Georgie Guest provided such professional, supportive and responsive service across both of your matters. It’s especially lovely to know that Georgie’s friendly telephone manner and Emma’s prompt and professional approach made such a positive impression.
Your kind words will mean a great deal to the team, and we truly appreciate your feedback.
With best wishes,
Fidler & Pepper Lawyers
The team is excellent in their job and…
The team is excellent in their job and made the process so simple to understand. They also
Reply very quickly to inquiries which helps us feel safe. Shoutout to Melissa Fletcher and Marie Hickling, commendable professionalism!
5 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Kim.
We’re delighted to hear that the team made the process simple and easy to understand for you. It’s great to know that the quick responses and support helped you feel reassured throughout.
Melissa Fletcher and Marie Hickling will be especially pleased to receive your kind comments about their professionalism.
Many thanks,
Fidler & Pepper Lawyers
Would highly recommend
Fidler and Pepper have been amazing, so prompt and they kept me in the loop the whole time. A special thank you to Melissa Fletcher and Marie Hickling who answered my emails within 15 mins every time to let me know what they needed and what the next step would be to complete. Would highly recommend!
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Sarah.
We’re delighted to hear that you found the service prompt and supportive throughout your matter. Melissa Fletcher and Marie Hickling will be especially pleased to know their quick responses and clear communication helped keep everything running smoothly for you.
We truly appreciate your recommendation and kind feedback.
Yours sincerely,
Fidler & Pepper Lawyers
Gabrielle and Team are absolutely…
Gabrielle and Team are absolutely brilliant, completed our remortgage very smoothly and in timely manner, answered our queries very quickly, great service
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Mohan.
We’re delighted to hear that Gabrielle and the team completed your remortgage smoothly and in a timely manner. It’s great to know your queries were answered quickly and that you were pleased with the service provided throughout.
We truly appreciate your feedback.
Best wishes,
Fidler & Pepper
Excellent service
Excellent service. Keep me informed and chased all the relevant documents. And with a tight window the completion date was met.
5 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Mizanur.
We’re delighted to hear that you received excellent service and felt well informed throughout the process. It’s great to know the team were able to keep everything on track and meet the completion date within a tight timeframe.
We really appreciate your feedback.
With appreciation,
Fidler & Pepper Lawyers
REMORTGAGE DEAL
We just had a recent remortgage deal and as we all know this takes so much effort, stress and time from finding new and better deal all the way to complying with all the necessary documents required. But Fidler & Pepper made our journey so smooth and easy especially that they are using a digital app for all the step by step documentation and transactions. Thank you and will definitely and honestly recommend!
30 March 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that your remortgage journey was made smooth and straightforward by the team. We understand that remortgaging can often feel stressful and time consuming, so it’s great to know that the app and step-by-step process helped make everything easier to manage.
We truly appreciate your recommendation and your kind feedback.
Best regards,
Fidler & Pepper Lawyers
The app is actually quite briliant
It was a bit weird at first having correspondence through an app, but actually, you realise that this is much more efficient communication than email/phone. You could see the tasks that were in progress and also the whole workflow. Having the list of completed tasks was good. Basically, this feels how modern legal procedures should all be run.
27 March 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, David.
We’re delighted to hear that you found the app so useful throughout the process. It’s great to know that being able to track tasks, view progress and manage communication in one place helped make everything feel more efficient and transparent.
We really appreciate your feedback and your thoughts on how modern legal services should work.
With thanks,
Fidler & Pepper Lawyers
Seamless remortgage and smooth.
Seamless remortgage and smooth.
Was kept updated all the way.
Thanks
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Tony.
We’re delighted to hear that your remortgage process was seamless and smooth, and that you felt well updated throughout.
We really appreciate your feedback.
Warm regards,
Fidler & Pepper Lawyers
Used Fidler & Pepper for a remortgage…
Used Fidler & Pepper for a remortgage and was really impressed. The team were quick to respond to any questions and explained everything clearly throughout. The whole process was smooth and efficient – I would highly recommend them.
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Nick.
We’re delighted to hear that you were impressed with the service and that the team provided clear and responsive support throughout your remortgage. It’s great to know the whole process felt smooth and efficient for you.
We truly appreciate your recommendation.
Best wishes,
Fidler & Pepper Lawyers
Remortgage
Emma Scollick and Georgie Guest were able to provide us with a seamless remortgage and were very helpful.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Jamie.
We’re delighted to hear that Emma Scollick and Georgie Guest provided a seamless and helpful service throughout your remortgage.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Really lovely and helpful
Really lovely and helpful, put my mind at ease and made the process easy.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Janine.
We’re delighted to hear that you found the team lovely and helpful, and that they were able to put your mind at ease while making the process easy for you.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
Highly recommended
Highly recommended, smooth and easy processes. If you have any questions they responds quickly and with full explanation 5⭐️
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Tomas.
We’re delighted to hear that you found the process smooth and easy, and that any questions were answered quickly with clear explanations.
We truly appreciate your recommendation.
Best regards,
Fidler & Pepper
Thank you!
I would like to express my appreciation and gratitude to Justina Allen and Lauren McLean for the smooth and efficient handling of my recent remortgage. The team were very responsive, communication was great and as a first time remortgage client they were incredibly supportive. Thanks again 😊
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Ceri.
We’re delighted to hear that Justina Allen and Lauren McLean provided such smooth and efficient support throughout your remortgage. It’s great to know their communication and responsiveness helped make the process clear and reassuring, especially as a first-time remortgage client.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
Remortgage
It was a great pleasure to work with them. Very good experience. Melissa Fletcher was very professional from beginning to finish.
Thank you so much.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Loveness.
We’re delighted to hear that you had such a positive experience and that Melissa Fletcher provided professional support throughout your remortgage from start to finish.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Reply from Fidler & Pepper
Thank you for your kind review, Al.
We’re pleased to hear that you found the service efficient and straightforward.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper
All Working Solicitors for my case Sam…
All Working Solicitors for my case Sam Daisy and Phoebe was so good and very professional. Was my pleasure to work with them wat I can say wll done to everyone and many thanks 😊!!!!
30 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Alexandru.
We’re delighted to hear that Sam, Daisy and Phoebe provided such professional support and that it was a pleasure working with them. Your kind words will mean a great deal to the team.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Reply from Fidler & Pepper
Thank you for your kind review, Maria.
We’re delighted to hear that you had a positive experience working with the team.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Marissa Huffen and Leah Bull have…
Marissa Huffen and Leah Bull have provided an excellent communication with us. The both behaved professionally throughout whole process and answered any questions in timely manner
Highly recommend
Thank you
30 March 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that Marissa Huffen and Leah Bull provided excellent communication and professional support throughout your matter. It’s great to know your questions were answered promptly.
We truly appreciate your recommendation.
Kind regards,
Fidler & Pepper Lawyers
Fantastic service
Fantastic service, quick at responding my emails etc! Felicity assisted with our remortgage and it was actually a pleasure to do!
Thank you!
13 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Tracy.
We’re delighted to hear that you received fantastic service and that Felicity made your remortgage such a positive experience. It’s great to know her responsiveness helped everything run smoothly.
We really appreciate your feedback.
Best wishes,
Fidler & Pepper Lawyers
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