I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action. Messages were actioned promptly and I experienced no issues at all. Big thanks to Gabrielle, An... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
By far the most relaxed conveyancing experience - and I've done a few! Emma Scollick and Georgie Guest handled my remortgage and everything happened like clockwork. Their online file progression syste... See more
Company replied
Fidler & Pepper acted for us during our remortgage and we couldn't have been happier with the service. We only had a short time to get everything completed and they met the deadline. Our case was hand... See more
Company replied
We completed our remortgage through F&P revently. They made what is usually a stressful experience, a very calm and easy process. Marissa Huffen & Leah Bull were both great with all forms of communica... See more
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Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional and efficient throughout…
Professional and efficient throughout the whole process
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Shona.
We’re delighted to hear that you found the service professional and efficient throughout the whole process.
We truly appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
Big thank you to Justina Allen and…
Big thank you to Justina Allen and Lauren McLean for sorting out my remortgage. Would 100% recommend this firm. Hassle free with updates through their own app. Justina and Lauren made the whole process so easy.
8 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Car.
We’re delighted to hear that Justina Allen and Lauren McLean made your remortgage process so easy and hassle free. It’s great to know that the app updates helped keep everything clear and straightforward throughout.
We truly appreciate your recommendation and kind feedback.
With sincere thanks,
Fidler & Pepper Lawyers
We were not represented by F&P, however
We were not represented by F&P, however the buyers of our property were.
We experienced F&P to be uncommunicative, unwilling to provide updates, copying and pasting the same email response to our Solicitor regardless of the questions asked, constantly blaming their client for delays despite the Estate Agent having seen evidence of this not being the case and not answer the phone to our Solicitor or Estate Agent almost daily No staff cover to progress the transaction when staff were away. Ultimately, we feel that our Conveyancing process was stalled by around 3 months due to F&P's lack of communication and laziness. Avoid unless you have time to waste.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
We are sorry to read your review.
if you can provide your case details directly to us, we can investigate this further.
Please email reviews@fidler.co.uk
Your comments will be looked at by our senior management team and Directors.
Thank you,
Fidler & Pepper Lawyers.
Reply from Fidler & Pepper
Thank you for your kind review, Colin.
We’re delighted to hear that you received great service and felt well supported throughout the process. It’s wonderful to know the team’s patience and communication made a positive difference.
We truly appreciate your feedback.
With appreciation,
Fidler & Pepper Lawyers
The best lawyers you can have
The best lawyers you can have. They help me on my mortgage process all the way. They always answered my questions etc.
Very professional 🫡
Well done Guys 👍🏻
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Sorin.
We’re delighted to hear that the team supported you throughout your mortgage process and were always available to answer your questions. Your kind comments about the professionalism of the team are greatly appreciated.
Thank you again for your feedback and support.
With gratitude,
Fidler & Pepper Team
Great experience
Great experience, Belinda Clarke and Annie Castledine were excellent and very professional. Completion was done on the said day and they made sure to keep in touch. Thank you.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Isiaku.
We’re delighted to hear that Belinda Clarke and Annie Castledine provided such excellent and professional service throughout your matter. It’s great to know that completion took place as planned and that you felt well informed along the way.
We truly appreciate your feedback.
Warm regards,
Fidler & Pepper Lawyers
Very happy with the professional…
Very happy with the professional service received from this conveyancing company.
Thank you.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that you were very happy with the professional service you received from our conveyancing team.
We truly appreciate your feedback.
With best wishes,
Fidler & Pepper Lawyers
Quick turn around on remortgage
Quick turn around on remortgage. Questions answered promptly. Price good. Felicity shaw and Melanie Lawson were very good.
5 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Gerald.
We’re delighted to hear that your remortgage was completed with a quick turnaround and that your questions were answered promptly throughout the process. It’s great to know that Felicity Shaw and Melanie Lawson provided such positive service and support.
We truly appreciate your feedback.
All the best,
Fidler & Pepper Lawyers
Very good service
Very good service.
Efficient & helpful. No complaints whatsoever. Thanks Leah.
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Garry.
We’re delighted to hear that you found the service efficient and helpful, and that Leah provided such positive support throughout.
We really appreciate your feedback.
With gratitude,
Fidler & Pepper Team
Great help with remortgage for help to buy
As soon as I made contact with the firm the process was quick and easy. Melissa Fletcher with the help of her assistant kept me up to date with what was happening. Messages were sent when I needed to do something, this was done on the app. They responded to my messages rapidly.
The whole process was completed on the date that I asked them to.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Phil.
We’re delighted to hear that the process was quick and straightforward from the moment you contacted us. It’s great to know that Melissa Fletcher and her assistant kept you fully updated throughout, and that the app and prompt responses helped make everything run smoothly for you.
We’re especially pleased that everything was completed within your requested timeframe.
Thank you for your valued feedback.
Kindest regards,
Fidler & Pepper Lawyers
I would like to express my gratitude to…
I would like to express my gratitude to Gabrielle Anthony and Melanie Lawson on guiding and advising me all all concepts of my remortgage, things went very smoothly and quickly and were always on hand if needed
Definitely recommend
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Tracy.
We’re delighted to hear that Gabrielle Anthony and Melanie Lawson were able to guide and support you throughout your remortgage, and that the process went smoothly and quickly for you. It’s great to know they were always on hand whenever needed.
We truly appreciate your recommendation and feedback.
With sincere thanks,
Fidler & Pepper Lawyers
When Melissa Fletcher took over conduct…
When Melissa Fletcher took over conduct of my matter, she dealt with all issues promptly and efficiently and is a real credit to her firm.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Gavin.
We’re delighted to hear that Melissa Fletcher handled your matter promptly and efficiently after taking over conduct of your case. Your comments are greatly appreciated and will mean a lot to Melissa and the team.
Thank you again for your feedback.
Warmest regards,
Fidler & Pepper Lawyers
Legal assistance from staff at Fidler & Pepper Lawyers. I put two matters with the firm and was…
I put two matters with the firm and was provided with a dedicated team of two helpful professionals, Emma Scollick and Georgie Guest. The service received was second to none, and all my issues were dealt with promptly. My telephone conversations with Georgie were friendly and warm and Georgie had an excellent telephone manner.
Emma was extremely professional and prompt in all her responses and dealings on my cases. I applaud this team of professionals.
5 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Helen.
We’re delighted to hear that Emma Scollick and Georgie Guest provided such professional, supportive and responsive service across both of your matters. It’s especially lovely to know that Georgie’s friendly telephone manner and Emma’s prompt and professional approach made such a positive impression.
Your kind words will mean a great deal to the team, and we truly appreciate your feedback.
With best wishes,
Fidler & Pepper Lawyers
The team is excellent in their job and…
The team is excellent in their job and made the process so simple to understand. They also
Reply very quickly to inquiries which helps us feel safe. Shoutout to Melissa Fletcher and Marie Hickling, commendable professionalism!
5 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Kim.
We’re delighted to hear that the team made the process simple and easy to understand for you. It’s great to know that the quick responses and support helped you feel reassured throughout.
Melissa Fletcher and Marie Hickling will be especially pleased to receive your kind comments about their professionalism.
Many thanks,
Fidler & Pepper Lawyers
Would highly recommend
Fidler and Pepper have been amazing, so prompt and they kept me in the loop the whole time. A special thank you to Melissa Fletcher and Marie Hickling who answered my emails within 15 mins every time to let me know what they needed and what the next step would be to complete. Would highly recommend!
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Sarah.
We’re delighted to hear that you found the service prompt and supportive throughout your matter. Melissa Fletcher and Marie Hickling will be especially pleased to know their quick responses and clear communication helped keep everything running smoothly for you.
We truly appreciate your recommendation and kind feedback.
Yours sincerely,
Fidler & Pepper Lawyers
Gabrielle and Team are absolutely…
Gabrielle and Team are absolutely brilliant, completed our remortgage very smoothly and in timely manner, answered our queries very quickly, great service
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Mohan.
We’re delighted to hear that Gabrielle and the team completed your remortgage smoothly and in a timely manner. It’s great to know your queries were answered quickly and that you were pleased with the service provided throughout.
We truly appreciate your feedback.
Best wishes,
Fidler & Pepper
Excellent service
Excellent service. Keep me informed and chased all the relevant documents. And with a tight window the completion date was met.
5 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Mizanur.
We’re delighted to hear that you received excellent service and felt well informed throughout the process. It’s great to know the team were able to keep everything on track and meet the completion date within a tight timeframe.
We really appreciate your feedback.
With appreciation,
Fidler & Pepper Lawyers
REMORTGAGE DEAL
We just had a recent remortgage deal and as we all know this takes so much effort, stress and time from finding new and better deal all the way to complying with all the necessary documents required. But Fidler & Pepper made our journey so smooth and easy especially that they are using a digital app for all the step by step documentation and transactions. Thank you and will definitely and honestly recommend!
30 March 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that your remortgage journey was made smooth and straightforward by the team. We understand that remortgaging can often feel stressful and time consuming, so it’s great to know that the app and step-by-step process helped make everything easier to manage.
We truly appreciate your recommendation and your kind feedback.
Best regards,
Fidler & Pepper Lawyers
The app is actually quite briliant
It was a bit weird at first having correspondence through an app, but actually, you realise that this is much more efficient communication than email/phone. You could see the tasks that were in progress and also the whole workflow. Having the list of completed tasks was good. Basically, this feels how modern legal procedures should all be run.
27 March 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, David.
We’re delighted to hear that you found the app so useful throughout the process. It’s great to know that being able to track tasks, view progress and manage communication in one place helped make everything feel more efficient and transparent.
We really appreciate your feedback and your thoughts on how modern legal services should work.
With thanks,
Fidler & Pepper Lawyers
Seamless remortgage and smooth.
Seamless remortgage and smooth.
Was kept updated all the way.
Thanks
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Tony.
We’re delighted to hear that your remortgage process was seamless and smooth, and that you felt well updated throughout.
We really appreciate your feedback.
Warm regards,
Fidler & Pepper Lawyers
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