I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action. Messages were actioned promptly and I experienced no issues at all. Big thanks to Gabrielle, An... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
By far the most relaxed conveyancing experience - and I've done a few! Emma Scollick and Georgie Guest handled my remortgage and everything happened like clockwork. Their online file progression syste... See more
Company replied
Fidler & Pepper acted for us during our remortgage and we couldn't have been happier with the service. We only had a short time to get everything completed and they met the deadline. Our case was hand... See more
Company replied
We completed our remortgage through F&P revently. They made what is usually a stressful experience, a very calm and easy process. Marissa Huffen & Leah Bull were both great with all forms of communica... See more
Company replied
Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fidler & Pepper
Gabrielle Anthony and Melanie Lawson handled our remortgage case brilliantly. From the start, the whole process was smooth and stress-free. Their communication was always clear and easy to understand, and they were professional, helpful, and responsive throughout. We would highly recommend them.
6 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Mrs Vashishth.
We’re delighted to hear that Gabrielle Anthony and Melanie Lawson handled your remortgage so brilliantly and helped make the process smooth and stress free from start to finish. It’s great to know that their communication was clear and easy to understand, and that you found them professional, helpful and responsive throughout.
We truly appreciate your recommendation and kind feedback.
With sincere appreciation,
Fidler & Pepper Lawyers
Great service, professional and friendly
Felicity and Melanie were professional, friendly and always available to answer questions promptly. The app makes the process very smooth.
13 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Judith.
We’re delighted to hear that Felicity and Melanie provided such professional and friendly service throughout your matter. It’s great to know they were always available to answer your questions promptly and that the app helped make the process run smoothly.
We truly appreciate your kind feedback.
With warm regards,
Fidler & Pepper Lawyers
Great service
I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action.
Messages were actioned promptly and I experienced no issues at all.
Big thanks to Gabrielle, Anthony and Melanie, who helped make this process seem less.
Thanks
30 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Hayley.
We’re delighted to hear that your remortgage process felt straightforward and easy throughout, and that everything was dealt with promptly without any issues. Gabrielle, Anthony and Melanie will be especially pleased to know their support helped make the experience feel seamless for you.
We truly appreciate your kind feedback.
With warm regards,
Fidler & Pepper
Excellent service
Excellent service, communication was great and any questions answered really quickly, our handlers Lauren Evans and Lauren Spencer was amazing and keeping everything updated
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Lee.
We’re delighted to hear that you received excellent service and that communication throughout your matter was clear and responsive. Lauren Evans and Lauren Spencer will be especially pleased to know their support and regular updates made such a positive difference to your experience.
We truly appreciate your kind feedback.
With thanks,
Fidler & Pepper Lawyers
Easy to use
Great customer service, clear guidance and fast responses for my remortgage. Thanks to Marissa Huffen and Leah Bull for making it so simple.
12 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Olivia.
We’re delighted to hear that you received great customer service, clear guidance and fast responses throughout your remortgage. Marissa Huffen and Leah Bull will be especially pleased to know they helped make the process feel so simple for you.
We truly appreciate your kind feedback.
With best wishes,
Fidler & Pepper Lawyers
Amazing service
Ross and Amber were so supportive and helpful during the whole process, and I cannot thank them enough. The whole process was fast and easy, and they were easily contacted if we had any queries. 10/10 experience overall
24 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Louisa.
We’re delighted to hear that Ross and Amber provided such supportive and helpful service throughout your matter. It’s great to know that the process felt fast and straightforward, and that the team were always easy to contact whenever you had any queries.
We truly appreciate your kind feedback and your 10/10 recommendation.
With sincere thanks,
Fidler & Pepper Lawyers
Fiona and Melanie were amazing sorting…
Fiona and Melanie were amazing sorting out my remortgage. It was a little complicated -however they dealt with the problems and all was sorted. Many thanks to both for all the help. Fran
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Fran.
We’re delighted to hear that Fiona and Melanie were able to support you through your remortgage, especially where the matter became a little more complicated. It’s great to know they helped resolve everything smoothly and provided the assistance you needed throughout.
We truly appreciate your kind feedback.
With gratitude,
Fidler & Pepper Lawyers
Excellent service
Excellent service , very efficient and professional . Would recommend and use again without a doubt
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that you found the service efficient and professional throughout your experience with us. Your recommendation means a great deal to the team.
We truly appreciate your feedback and look forward to assisting you again in the future.
Yours faithfully,
Fidler & Pepper Lawyers
Great communication and reasonable…
Great communication and reasonable costs.
Mawgan let the transactions flow smoothly and quickly.
Will use again for the future.
4 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Kwabena-Osei.
We’re delighted to hear that you were pleased with the communication, reasonable costs and smooth handling of your transaction. Mawgan will be especially pleased to know that their support helped everything progress quickly and efficiently.
We truly appreciate your feedback and look forward to assisting you again in the future.
With appreciation,
Fidler & Pepper Lawyers
A very professional and speedy…
A very professional and speedy experience
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Luke.
We’re delighted to hear that you found the service professional and speedy throughout your experience with us.
We truly appreciate your feedback.
With best regards,
Fidler & Pepper Lawyers
I had such a wonderful experience with…
I had such a wonderful experience with this company, my advisor was Mawgan Buckland and everything was so easy and stress free. Would highly recommend both the advisor and the company and will happily use again in the future.
15 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Lauren.
We’re delighted to hear that you had such a positive experience with us and that Mawgan Buckland made the process easy and stress free throughout. Your recommendation of both Mawgan and the firm is greatly appreciated.
We’re also pleased to hear that you would happily use our services again in the future.
With sincere thanks,
Fidler & Pepper Lawyers
Marissa
Marissa made my remortgage process easy, very helpful. The app is very helpful to receive and send messages very happy with my experience
11 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Alexandra.
We’re delighted to hear that Marissa made your remortgage process easy and provided such helpful support throughout. It’s also great to know that you found the app useful for keeping communication simple and convenient.
We truly appreciate your feedback and are so pleased you were happy with your experience.
With warm regards,
Fidler & Pepper Lawyers
Easy & smooth process
Belinda & Annie were helpful and prompt in closing out our mortgage transfer. All done through an App and very easy - once the original questionnaire was filled out. Would definitely recommend using the company for house selling/buying legal work.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, John.
We’re delighted to hear that Belinda and Annie were helpful and prompt throughout your mortgage transfer, and that you found the app-based process easy and straightforward once the initial questionnaire was completed.
It’s great to know you would recommend our services for house buying and selling legal work, and we truly appreciate your kind feedback.
With appreciation,
Fidler & Pepper Lawyers
We completed our remortgage through F&P…
We completed our remortgage through F&P revently. They made what is usually a stressful experience, a very calm and easy process. Marissa Huffen & Leah Bull were both great with all forms of communication and made the whole experience very stress-free.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Warren.
We’re delighted to hear that your remortgage process felt calm and straightforward, and that Marissa Huffen and Leah Bull helped make the experience stress free throughout. It’s great to know that their communication and support made such a positive difference.
We truly appreciate your feedback.
With best regards,
Fidler & Pepper Lawyers
Short deadline to complete? Not a problem
Fidler & Pepper acted for us during our remortgage and we couldn't have been happier with the service. We only had a short time to get everything completed and they met the deadline. Our case was handled by Penny and Annie and their constant communication and efficiency really took all the stress out of the whole process. We would definitely be using them again in the future.
30 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Emma.
We’re delighted to hear that you were so pleased with the service provided during your remortgage, especially within a shorter timeframe. It’s great to know that Penny and Annie’s communication and efficiency helped take the stress out of the process and ensured everything was completed on time.
We truly appreciate your kind feedback and look forward to assisting you again in the future.
With our thanks,
Fidler & Pepper Lawyers
Great company
Great company, super quick at processing our case and giving us the help and support we needed. Justina Allen and Lauren McLean were great and took the stress away from us, we highly recommend them
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that the team provided the help and support you needed throughout your matter and that everything was processed so quickly. Justina Allen and Lauren McLean will be especially pleased to know they helped take the stress away and made the experience a positive one for you.
We truly appreciate your recommendation and kind feedback.
With warmest thanks,
Fidler & Pepper Lawyers
Clear concise and promt with all replys…
Clear concise and promt with all replys ,smooth process from start to finish .
8 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Daniel.
We’re delighted to hear that you found the communication clear, concise and prompt throughout, and that the process ran smoothly from start to finish.
We truly appreciate your feedback.
Yours sincerely,
Fidler & Pepper Lawyers
A great service received from Chloe…
A great service received from Chloe Foley and Marie Hickling. Answered emails and the phone and processed my case smoothly and in good time. Keep up the good work ladies!
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Sally.
We’re delighted to hear that Chloe Foley and Marie Hickling provided such great service and kept your matter running smoothly and efficiently. It’s wonderful to know they were responsive to both your emails and phone calls throughout the process.
Your kind words will mean a lot to the team.
With many thanks,
Fidler & Pepper
I was a bit wary of using the app to…
I was a bit wary of using the app to communicate and get everything done for my complex remortgage but i have been very very impressed. Any messages I sent were answered either the same day or by the next. It was so helpline seeing a timeline of where my mortgage was in the process of completion and anytime I did need to contact the office (only twice in the whole process and it was not a simple remortgage) I was grateful of Justina’s support and help. Can’t fault the service from Fiddler and Pepper at all. Thank you for making a stressful process simple and straightforward.
8 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that, despite your initial concerns about using the app, you found the process so effective and easy to manage. It’s great to know that the timeline updates and quick responses helped provide reassurance throughout your complex remortgage.
Justina will be especially pleased to hear your kind comments about her support and assistance when needed. We’re so pleased that the team could help make what can often be a stressful process feel simple and straightforward.
Thank you again for your valued feedback.
Yours faithfully,
Fidler & Pepper Lawyers
Feedback
After initial issue on not finding my questionnaire everything ran smoothly .
Lauren was very prompt and responsive in dealing with my queries including on day of completion .
8 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Anuj.
We’re pleased to hear that, after the initial issue with the questionnaire, everything went smoothly for you. Lauren will be especially pleased to know that her prompt and responsive support, particularly on the day of completion, made a positive difference to your experience.
We truly appreciate your feedback.
With best wishes,
Fidler & Pepper
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