First class service from start to finish. Felicity Shaw and Melanie Lawson were totally professional and prompt with any replies regarding any queries. I would strongly recommend this company to any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used their services for buying a house. All I can say is that the service was great. Fast and timely replies, easy communication through their platform, clarity. The process went smoothly and well... See more
Company replied
I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action. Messages were actioned promptly and I experienced no issues at all. Big thanks to Gabrielle, An... See more
Company replied
Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Thank you!
I would like to express my appreciation and gratitude to Justina Allen and Lauren McLean for the smooth and efficient handling of my recent remortgage. The team were very responsive, communication was great and as a first time remortgage client they were incredibly supportive. Thanks again 😊
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Ceri.
We’re delighted to hear that Justina Allen and Lauren McLean provided such smooth and efficient support throughout your remortgage. It’s great to know their communication and responsiveness helped make the process clear and reassuring, especially as a first-time remortgage client.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
Remortgage
It was a great pleasure to work with them. Very good experience. Melissa Fletcher was very professional from beginning to finish.
Thank you so much.
1 May 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Loveness.
We’re delighted to hear that you had such a positive experience and that Melissa Fletcher provided professional support throughout your remortgage from start to finish.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Reply from Fidler & Pepper
Thank you for your kind review, Al.
We’re pleased to hear that you found the service efficient and straightforward.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper
All Working Solicitors for my case Sam…
All Working Solicitors for my case Sam Daisy and Phoebe was so good and very professional. Was my pleasure to work with them wat I can say wll done to everyone and many thanks 😊!!!!
30 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Alexandru.
We’re delighted to hear that Sam, Daisy and Phoebe provided such professional support and that it was a pleasure working with them. Your kind words will mean a great deal to the team.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Reply from Fidler & Pepper
Thank you for your kind review, Maria.
We’re delighted to hear that you had a positive experience working with the team.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Marissa Huffen and Leah Bull have…
Marissa Huffen and Leah Bull have provided an excellent communication with us. The both behaved professionally throughout whole process and answered any questions in timely manner
Highly recommend
Thank you
30 March 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that Marissa Huffen and Leah Bull provided excellent communication and professional support throughout your matter. It’s great to know your questions were answered promptly.
We truly appreciate your recommendation.
Kind regards,
Fidler & Pepper Lawyers
Fantastic service
Fantastic service, quick at responding my emails etc! Felicity assisted with our remortgage and it was actually a pleasure to do!
Thank you!
13 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Tracy.
We’re delighted to hear that you received fantastic service and that Felicity made your remortgage such a positive experience. It’s great to know her responsiveness helped everything run smoothly.
We really appreciate your feedback.
Best wishes,
Fidler & Pepper Lawyers
Reply from Fidler & Pepper
Thank you for your kind review, Ian.
We’re pleased to hear that your transaction was mostly seamless and that the team at Fidler & Pepper supported you throughout the process.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
5 star service from Ross and Amber in…
5 star service from Ross and Amber in the new build team. They were fast to respond to my messages and calls. They were able to push things though in a timely manner. Would definitely use fidler and pepper in the future!
23 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Chloe.
We’re delighted to hear that Ross and Amber provided such responsive and efficient service throughout your new build purchase. It’s great to know they were able to keep everything progressing in a timely manner.
We truly appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Fidler & Pepper Lawyers
Fantastic solicitor
I had a fantastic lady called Michelle look after me, I prefer to speak over the phone instead of emails all of the time as I think speaking to someone is a lot easier. Michelle was great and phoned me every week with updates and was there to answer all of my questions, she was so friendly and easy to talk to, I Carnt thank her enough for looking after me in the stressful time of moving house! Absolutely fantastic solicitor she made sure everything ran smoothly and really looked after me and a lovely lady also thanx again Michelle.
29 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Natasha.
We’re delighted to hear that Michelle provided such friendly and supportive service throughout your move. It’s great to know that her regular phone updates and clear communication helped make the process easier and less stressful for you.
Your kind words will mean a great deal to her.
We truly appreciate your feedback.
With best wishes,
Fidler & Pepper Lawyers
Easy re-mortgage
Company was provided by the bank during a re-mortgage, my experience was very smooth and stress free and my case was handled by Marissa Huffen and Leah Bull who both did a great job.
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Max.
We’re delighted to hear that your remortgage experience was smooth and stress free, and that Marissa Huffen and Leah Bull provided such great support throughout.
We really appreciate your feedback.
Best wishes,
Fidler & Pepper Lawyers
Great help with remortgage
Everything was sorted out with no issues, it went through very smoothly. Charmaine and Leah were extremely helpful. Thank you!
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Lisa.
We’re delighted to hear that your remortgage was handled smoothly and without any issues. Charmaine and Leah will be very pleased to know their support was so helpful throughout the process.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper Lawyers
As a mortgage broker I refer to Fidler…
As a mortgage broker I refer to Fidler Pepper on a regular basis and they always very efficient and complete on schedule for remortgages. Highly recommended.
29 April 2026
Unprompted review
Reply from Fidler & Pepper
hank you for your kind review, Mike.
We’re delighted to hear that you have consistently found our service efficient and reliable for remortgages. It’s especially appreciated coming from a mortgage broker who works closely with the process.
We truly value your continued support and recommendation.
Best regards,
Fidler & Pepper
1000%
We recently used Fidler and Pepper to purchase our first home, and the experience was excellent from start to finish. We received the Keyes yesterday, and everything went through smoothly thanks to their hard work. The team was proactive, responsive and always kept us informed at every stage of the process. As first time buyers, we really appreciated how clearly things were explained and how quickly questions were handled.
Overall, a genuinely stress free experience. We wouldn’t hesitate to recommend them to anyone buying a home.
27 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Lucia.
We’re delighted to hear that your first home purchase was such a positive experience from start to finish. It’s great to know the team’s proactive approach, clear communication and responsiveness helped make the process smooth and stress free for you.
We truly appreciate your recommendation and wish you every happiness in your new home.
Warm regards,
Fidler & Pepper Conveyancing Team
Amazing experience from a first time buyer perspective
We recently bought our first home and were helped by Fidler and pepper conveyancing services. They were absolutely brilliant from the word go. Right from having our first contact via Tom, client care coordinator, to the legal team comprising of Michelle, Megan and Franki, they were fantastic in how our case was handled. They were very professional and helpful and were available on a short notice to answer any concerns/ queries through our purchase. I would recommend them to anyone, especially for any first time buyers. Thanks Team Fidler and Pepper.
23 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review.
We’re delighted to hear that you had such a positive experience as a first-time buyer. It’s great to know that Tom, along with Michelle, Megan and Franki, provided professional, responsive and supportive service throughout your purchase, helping to make the process clear and manageable for you.
We truly appreciate your recommendation and wish you every happiness in your new home.
Best regards,
Fidler & Pepper Lawyers
Just wow…they dealt with all the stress…
Just wow…they dealt with all the stress of selling my house ..Sam Daisy and Phoebe were just amazing and made everything so easy for me ..and the app works just perfect ..highly recommended and will use again
27 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful review, Keith.
We’re delighted to hear that Sam, Daisy and Phoebe were able to take the stress out of your house sale and make everything feel easy for you. It’s great to know you also found the app worked perfectly throughout.
We truly appreciate your recommendation and look forward to assisting you again in the future.
With appreciation,
Fidler & Pepper Lawyers
Exceptional service over an extended…
Exceptional service over an extended period. The staff dealing with my case were consistently available and updated at the
appropriate times
27 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Phil.
We’re delighted to hear that you received exceptional service throughout your matter and that our team remained consistently available and kept you appropriately updated along the way.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Pleasant communication
Pleasant communications and an attention to the detail of my remortgage made the process very straightforward.
13 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review.
We’re pleased to hear that the communication and attention to detail helped make your remortgage process straightforward and easy to manage.
We really appreciate your feedback.
With kind regards,
Fidler & Pepper
Satisfactory
I would describe my experience as satisfactory, but there is certainly room for improvement—particularly given the importance and stress involved in services like remortgaging.
My remortgage was completed successfully and on time, which I appreciate. However, my main disappointment was the lack of communication and reassurance throughout the process, especially towards the end. When I contacted the team for updates, I was simply advised to wait for an email, without any clear explanation of the next steps. It would have been much more helpful to receive a proactive update outlining the process and what to expect.
I was also concerned when I needed to pay the shortfall fee and was given bank details over the phone. When I asked if these could be sent by email for clarity and security, I was told this was not allowed, which I found unusual.
Overall, while the process was completed on time, it felt unnecessarily stressful due to limited communication. Having dealt with other companies in the past, I believe there are providers who offer a more reassuring and transparent service.
1 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for taking the time to share your feedback. We’re pleased to hear that your remortgage was completed successfully and on time, but we’re sorry that your experience felt stressful due to a lack of communication and reassurance.
We would welcome the opportunity to look into your experience in more detail. Please could you email your case reference details to reviews@fidler.co.uk our senior management team and directors will review your comments thoroughly and respond to you directly.
Fidler & Pepper Lawyers
Service prompt and professional…
Service prompt and professional completed in 10 weeks or less, would definitely use them again.
24 April 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Efe.
We’re delighted to hear that your matter was completed promptly and professionally within your timeframe. It’s great to know you would choose to use our services again.
We really appreciate your feedback.
Kind regards,
Fidler & Pepper
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