Savannah from the Customer Care Team was excellent. I reached out about a price difference on a recent order, and she handled it promptly and clearly — walking me through the price match policy and pr... See more
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Shop DREAM PAIRS,Bruno Marc,TOETOS,nortiv8 Shoes online with Free Shipping! Comfortable stylish pumps,flats,boots,sandals,sneakers,heels,oxfords and wedges with discount prices,Enjoy a large selection every day! We put customer satisfaction as our top priority, and with that being said, we're 100% committed to providing you with the very best of service. If you have any questions about products, issues relating to warranty, or product defects, please feel free to contact us. We are always at your service, ready to solve your problems. ------------------------------------------- 📱 Contact Us Live Chat: Mon–Fri (PST) Link: https://www.dreampairs.com/pages/contact-us 00:00 AM–8:00 AM & 9:00 AM–12:00 PM Email: support@dreampairs.com Available 24/7 (Sun–Sat) Phone: +1 609-831-4566 Phone Hours: Mon–Fri (EST) 9:00 AM–8:00 PM]
9500 Railroad Ave, 07047, North Bergen, United States
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Replied to 100% of negative reviews
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These shoes are too good to be true! Comfort, stylish, and affordable prices!! In the past year I have ordered ten pairs of shoes. I am absolutely amazed at how comfortable the shoes are!!! When I stand on my feet all day, the Mary Jane pumps with a 2.8 heel allows me to look cute all day in heels! At my age I thought I would never be able to wear heels again. What scares me is that the prices are so affordable that this company may start to increase their prices!! I am retired and on a fixed income, and this company fits my life so well. From reading the reviews I see that most of the complaints are the return process. I have not had to return any shoes yet, but I am hoping they will fix this process before I have to return any shoes.

Reply from Dreampairs
I have worked with this company before winning a competition and they have the best customer service! Fast and doesn’t leave you hanging on a response! Also they have great products, I haven’t bought a shoe I didn’t love from here, the comfiness is mind blowing!

Reply from Dreampairs
Multiple emails sent back and forth as wrong size was delivered. Dreams have signed for the delivery that was sent back on 25th April. No refund yet. Just tried to email the signed receipt and my email is being rejected. Dreams have literally just sent me an email asking to fill out a questionnaire but I can also see 200+ personal emails attached to it, GDPR comes to mind!
Would not use at all again for love or money, currently out of pocket!

Reply from Dreampairs
Love thier service and products. They offer large varieties of products and best prices as well as quality of the product that comes with wonderful customer service. Highly recommended.

Reply from Dreampairs
Today is 30th May and I still haven’t had any reply to all my emails which means I missed the return window and have no money back.
Avoid this company at all cost!!
Could you please let me know how to send the shoes back as after 2 weeks of chasing I heard nothing back.
Also you’re saying in your T&C that the return has to be made within 30 days. How could this be even possible it there is no return policy in place just an email which is not even monitored??
Unfortunately responding to the below it’s not been helpful at all! Just let me know how to return the shoes asap!
I got the below so your new email address doesn’t even exist
The address you sent your message to wasn't found at the destination domain. It might be misspelled or it might not exist. Try to fix the problem by doing one or more of the following:
I have emailed the company on many occasions as unable to return a pair of shoes I purchased for my mum.
They don’t provide any return labels or instructions and only request to email the customer services in order to organise a return. Since they’re very unresponsive it’s a terrible system to deal with returns!

Reply from Dreampairs
Dream Paris shoe is very comfy shoe. I bought my first pair when I was pregnant, very comfy, and safe, and I am in love with this brand, I got another pair for my vacation trip, i can wear it all day long, flexible. I gave 4 stars because of the style, I wish they have more fashionable style.

Reply from Dreampairs
Just received a pair of tan, calf length boots which were reduced to £10. I am absolutely thrilled with them. They look well made and have a lovely thick sole. Wish I'd got 2 pairs.

Reply from Dreampairs
I received a pair of shoes as a gift from Dream Pairs.. I had purchased their flat shoes before just because of their design and their durability, comfort. I choose kids shoes as a gift.. The shoes are in pink and purple color with jelly outsole which looks so pretty..As my daughter has to wear them for school so I look for comfortable and easy to wear shoes so for that I go for branded shoes but they cost me alot every year.. but Dream Pair gave me both these things in affordable price with good style.. so I recommend to all my friends and family.. Two things I am disappointed are the shoes are not that lightweight as it was written in description and the hook and loop closure should be a little neat..

Reply from Dreampairs
I received these shoes as a gift and I absolutely love them. They are the most comfortable shoes I've ever had. They are slip ons. I was worried about getting a size bigger but I'm honestly happy I did. I didn't feel the need to have to brake them in. They are flexible and are very sturdy. I am honestly beyond happy that I picked the slip on walking shoes.

Reply from Dreampairs
I’ve had a couple of shoes from Dream Pairs (including a flat for myself and a slide slippers for my kid) and have found them to be well made and good quality materials. They have soft insides and comfortable to wear. Happy with their shoes and customer service.

Reply from Dreampairs
I ordered 2 pairs of Edenia Mary Jane shoes in sizes 5.5 & 6 & although the shoes were nice neither pair fitted me comfortably. Therefore I had to return them at my own expense. I should have checked the returns policy before ordering the shoes as it cost me £11.15 to return them! I emailed Dream Pairs with the tracking number but although the shoes were received by them on the 24th March I still have not received my refund despite contacting customer services twice. So I am left without any shoes & £11.15 out of pocket & without a refund for the shoes either, a costly exercise I won’t be repeating in a hurry!

Reply from Dreampairs
I bought a pair of boots for the winter time online. The zipper I had to have help with when I first got them and it was my mistake but not returning them. The zipper broke I had to have a friend pull the boot off my foot. I would like to return them and get a new pair for next winter actually for the rest of this winter because it’s cold. So no I haven’t had a good experience with them and I’m sorry.

Reply from Dreampairs
Ordered two pairs of shoes, both too small and come up substantially smaller than other brands size 7. Tried to contact via email twice to return or exchange for a bigger size. No response in 5 days. Tried to go via website chat three times to no avail. Also no response. Seems suspicious

Reply from Dreampairs
So disappointed! Their size 8 is really a size 7. (And I ordered 1/2 size bigger so I would be sure they would fit.) Can't even get my foot in the shoe. They are lovely.

Reply from Dreampairs
I've gotten two pairs of shoe from this company so far. One was a pair of slide on summer flip flops with a super cushy sole and another is a pair of cozy slippers with sherpa like material and a hard sole that I can wear both indoors and to take the garbage out or check the mail without having to worry about the bottoms getting gross. Both shoes are comfy and well-made.

Reply from Dreampairs
I was chosen for the Dream Pairs Logo survey and was given a chance to try out these wonderful slippers. And Honey let me tell you they are fabulous. They are Sherpa soft. They have a nice hard sole on them. Perfect for sneaking out to the mailbox with your slippers on. They are durable enough to stroll around in them all day if you need to. They are so cozy on my feet that I may or may not actually put shoes on some days lol. Definitely a must try for yourself, and you won't regret them.

Reply from Dreampairs
When we look for comfort to be at home, nothing better than this type of footwear courtesy of #DreamPairs in it you will find quality and a rest for your feet due to its padding and casual design, in addition its sole looks very strong and safe, which is why I recommend these shoes as a very suggestive option that you will not regret using. Now my feet are sheltered from the cold and remain comfortable during my time at home...

Reply from Dreampairs
I absolutely love this brand. I did a quick survey for the brand, and received a pair of adorable sherpa slippers. I love Dream Pairs shoes, as they have shoes from affordable to more expensive, but still affordable styles. The company regularly gives customers and those in their review team opportunities like this to give their input for the chance to get free shoes, and they actually give out the shoes rather than lying about it.

Reply from Dreampairs
I got these amazing house slippers from Dream Pairs and they are so comfortable! They actually stay on my feet and they feel like I'm walking on a cloud! Well made and extremely cute! I love DreamPairs!!

Reply from Dreampairs
I was chosen the winner of the Dream Pairs Logo Survey and gifted a beautiful pair of cozy house slippers. The are very comfortable and nicely designed. Lots of cushion to support your feet and grips at bottom to prevent falls. I am very pleased with these slippers, they can easily be worn as day shoes. I hope to soon try Dream Pairs Arch Support design shoes.

Reply from Dreampairs
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