Nicola

I didnt realise that it was a small vacuum cleaner. Even at half price (£69.99) extremely expensive for what it is. I will use it for the stairs and the car. Would not recommend because of the price.

This is specifically Sytner Newport. I traded my M4 in for a 340i on January 31st. I drove 130 miles to do this and 130 miles back. I got into the 'new' car on Sunday morning and a big warning lightcame on that there was no coolant and not to drive, risk of engine damage. I emailed Newport and rejected the car immediately. I spoke to Mr Turner the sales director on Monday and we discussed transporting my car back and collecting their faulty car. He told me that the company they use normally couldn't do it until Friday. I said that was fine. He also mentioned that he could send someone to refill the coolant reservoirs. My son had looked at these and one was below minimum and the other was bone dry and empty. Mr Turner clearly did not understand the damage that this could do to the car without a proper diagnosis.
On the Thursday 5th I emailed Mr Turner to find out when the transporter was coming on the Friday. He curtly replied ' Your car is being driven back'. I went ballistic - more miles on my car and potential serious damage to the engine of the 340i. He denied having said that he would arrange a transporter.
I was so angry and someone else took over and arranged for the transporter to come on the Friday - which it did.
Given that technicians don't work at the weekend, that car was on sale on Monday morning at Sytner Cardiff!!
If any of you are buying a 340i Shadow Edition BMW in Ferrari Red, be warned.

The web site needs sorting out but the service is fantastic. The boys at the Guildford branch were really kind and helpful to an old lady who is just obeying the commands on a Christmas list!! 😉

Dreadful dreadful. Watch out for Amelia. She appears to be the person behind the 'support" desk. She ignores every single email. The Dutch authorities have fined them hundreds of thousands of dollars and they still continue. Stay well away.

I love this company!! They talk to you. Even more importantly - they listen to you! They are highly unusual and are to be treasured!

Greg is young, enthusiastic and very hard working (and an ex McLaren mechanic). I bought my car about a month ago from a dealer and the paintwork needed some serious tlc. After 4 days with Greg the car looks stunning. The cost was very very reasonable. Once people know he's there he's going to be inundated! I'm going to get him to do regular maintenance - no more visits to the car wash!

I had had an issue with someone I knew and wasn't sure if it was a scam or not. I spoke to Jack (one of the lawyers) who instantly knew what I should do and he has explained my next steps.
He was honest enough to say that they couldn't help but he directed me on to finding out who could. 10/10

I see Good Housekeeping are allowing this dreadful company to advertise again. They are AWFUL. Mine was 'done' in January 2023. Terrible workmanship from sub contractors and they never finished the work that I had paid over £7,000 for. The company frequently change their name. Avoid or use at your peril.

Awful experience on Friday. I had explained by email that I wanted to change cars in order to reduce outgoings as I've just retired. I explained what another company had offered for my M4 and also said if they couldn't match it then no deal. I spent 2 hours up there. They concocted a plan for the new car despite me saying that i wasnted no extras and no finance deal (I would pay cash if needed for any difference) which included ceramic paint protection, insurance for wheels, tyres, dents and gap insurance. My aim was cost to change £0. They presented me with a PCP, cost to change £16k+. They are nothing but dealer sharks. At best they don't listen. This would have been my 19th bmw purchase and I drive M cars so I know how the system works. Ella was the sales person. The finance guy - didn't catch his name. Dreadful experience so never ever again. I walked away with my keys and they lost selling their car and the potential to sell mine. Awful Awful Awful.

Don't get me wrong because the driver was lovely and did a Sterling job - the items were extremely heavy and he struggled with one of them My issue is with the company who have a legal obligation to protect the health of their staff. The driver could have fallen down the steps and fractured a bone or more. They should be given sack trolleys or better still, work in pairs for heavy work. I would like to remind DHL that if he had fallen and fractured bones, that would be classed as a 'Serious injury' under RIDDOR and the driver could have needed weeks in hospital etc etc. They would also be liable to litigation. DHL please step up and look after your staff.

What an amazing company - they are Italian but very attentive, polite when answering emails (about euros etc). The table came yesterday ....it is small enough for 2 and big enough for 12 due to absolutely expert design, beautiful craftsmanship and easy (for my son!) instructions. Amazing quality at a very very good price. Us Brits need to get clued up to this kind of expertise! Can't thank them enough. Beautiful.

Nice, clean gym, brilliant personal trainers who listen and help and are on 'my page' in respect of achieving my goals. Staff are friendly and helpful. The gym has a nice atmosphere. The other gym in Alton - I've been there - no comparison!!

I followed the instructions to the letter abd i paid the full deposit of nearly £400. I received an email confirming the booking.
A couple of days later I received an email from them saying that I needed to complete the booking as 32 other people had viewed the property for the week I had booked.
I then tried to phone in a panic. What did I get? This awful digital assistant system which I know most people detest.These companies make enough money and should employ human beings who need work to answer the telephone. I eventually got through to a person who corrected everything but still blamed me for 'hesitating' during the booking on-line ?? What is all that about? The holiday is booked and I hadn't made a mistake but experienced unnecessary stress. Back to Sykes next year.

It is now about 4 hours since I left my review. I have had yet another email telling me to complete my booking!!!!!
I am fuming!!

Just had a reply ....the blame is still on me. I did not leave the booking in my basket/checkout at all. I looked at everything. We decided as a family. Everyone checked it out on their phones. I went back to the website and booked it.
If I get one more email I will lose complete trust and will ask for a full refund. They need to sort out their system.

Waited in as parcel promised between 8pm and 9pm. Delivery cancelled at last minute. Had to wait 3 days for the next delivery. Awful

I can't believe how amazing this company is! I spoke to Jeremy about insuring my M4 Comp and he listened to me! No other insurance company has ever listened to me. I bought and paid for the insurance which was nearly 50% lower than the lowest comparison site. This is the company you want if you care about your car and your driving. Thanks Jeremy!!

Decided to ask before the 3 week test drive whether you would insure my car afterwards. You said you wouldn't. You should say at the beginning that you don't insure performance cars despite the quality of driving. It clearly has nothing to do with the standard of driving as I've been through many advanced driving courses, Misleading.

Absolutely disgusted. I rang for a quote for car insurance. A year ago a bit of branch fell onto my car bonnet as I was driving along. I had to claim as the branch hit a crease in the bonnet and I needed a new bonnet. I was refused a quote because I am over 70 yrs old and had a 'fault' claim in the past 5 years. I have constantly reviewed my driving by doing advanced courses. I am waiting to find out who to complain to on the grounds of ageism.

Neil has been the solicitor acting for me in a personal injury claim.
I cannot fault him or the company. I found them on a no win - no fee search 2 years ago. My claim has been settled now and the company take 25%. So they should! They work very very hard for what seems to me, a less than substantial reward. Neil has always emailed updates or phoned me. He explains everything in detail. I cannot fault him.
I am now in the process of selling my house so I have asked them to act for me once a buyer emerges!

I reviewed yesterday because of persistent pestering notifications by Total Adblock. They responded asking me to contact them with their contact form. I can't find one anywhere. Even today I have had further persistent harassment by Total Adblock. If they respond to this perhaps they can give their email address. At this point they are treading a fine line .....I feel like going to the police!!

Very knowledgeable, professional, clean, efficient. First Class experience!