This is specifically Sytner Newport. I traded my M4 in for a 340i on January 31st. I drove 130 miles to do this and 130 miles back. I got into the 'new' car on Sunday morning and a big warning lightcame on that there was no coolant and not to drive, risk of engine damage. I emailed Newport and rejected the car immediately. I spoke to Mr Turner the sales director on Monday and we discussed transporting my car back and collecting their faulty car. He told me that the company they use normally couldn't do it until Friday. I said that was fine. He also mentioned that he could send someone to refill the coolant reservoirs. My son had looked at these and one was below minimum and the other was bone dry and empty. Mr Turner clearly did not understand the damage that this could do to the car without a proper diagnosis.
On the Thursday 5th I emailed Mr Turner to find out when the transporter was coming on the Friday. He curtly replied ' Your car is being driven back'. I went ballistic - more miles on my car and potential serious damage to the engine of the 340i. He denied having said that he would arrange a transporter.
I was so angry and someone else took over and arranged for the transporter to come on the Friday - which it did.
Given that technicians don't work at the weekend, that car was on sale on Monday morning at Sytner Cardiff!!
If any of you are buying a 340i Shadow Edition BMW in Ferrari Red, be warned.