I am a great fan of this product I only deducted one star as one of the cartons was crushed on the top and it is very difficult to dispense the coconut water without it spilling all over the place oth... See more
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Review summary
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Would be a top score but the new lids fall off the cartons…
Great product, tastes good and does good. I had a problem, the company were great and resolved my issue promptly. Good customer service which is unusual these days. Thank you so much!
Always bought from supermarket and saw that Vitacoco had a better price cor bulk buy. Set up monthly coconut water.
Company details
About Vita Coco
Written by the company
Vita Coco is the World’s number 1 coconut water. Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that.
The Vita Coco Project®
Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.
B-Corp
Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.
Contact info
The Hydration Station, Floor 2, 55 Charterhouse Street, EC1M 6HA, London, United Kingdom
- +44 (0) 207 183 7312
- hello@vitacoco.com
- www.vitacoco.co.uk
4.1
Great
293 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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I love your coconut water…
I love your coconut water subscription... sweets me up for the month. Thank you
26 June 2025
Quality service, quality products
Since having my drinks delivered, that's the coconut water first press, I have been happy the process, they come well packed and I'm informed when they are due to arrive and once delivered. There was a mistake on the pricing but was promptly sorted once informed. Great customer service and support.
26 June 2025
Tastiest coconut water
Declious tasting coconut water, reliably always good. A couple of days delay in posting out therefore 4 stars otherwise it would be a 5 star experience
25 June 2025
Took 5 days to arrive
25 June 2025
Love Vita Coco products.
Love Vita Coco products.
Hence the necessity to buy in bulk.
I had a query which was handled quickly and efficiently.
Thank you.
25 June 2025
You need to change your delivery…
You need to change your delivery company. Customer service was not helpful. I was given a date for delivery, i did not received my pacel on that date. I was then given two other dates again i did not received my parcel on either of those dates. You need to change Evri. it is known they are the worst delivery company. had i known thats the company you use i would never order from Vita Cocoa.
24 June 2025
I have been waiting for my box of…
I have been waiting for my box of coconut water for the past twenty days and it has still not been delivered yet. Feels like a bogus website from Shopify. They said it is dispatched and I keep tracking it but it won’t be delivered. Summer is almost gone neither do I have a refund nor the box of coconut water. I should have bought it from Tesco or a superstores.
25 June 2025
Unprompted review
Always not in stock first delivery…
Always not in stock first delivery since ordered in January.
14 June 2025
Good caring and professional.
13 June 2025
Spot on Vita Coco.
After a rocky start with damaged package the continued orders has have been well received and protected.
Plus they replaced the damaged package immediately.
Vita coco are doing an excellent job with my deliveries. Well done.
11 June 2025
Delivered to schedule as usual
7 June 2025
The delivery person was excellent
The delivery person was excellent. So Far I have recommend this to my friend. Please with company. Very helpful.
7 June 2025
Amazing service
4 June 2025
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