I am a great fan of this product I only deducted one star as one of the cartons was crushed on the top and it is very difficult to dispense the coconut water without it spilling all over the place oth... See more
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Review summary
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Would be a top score but the new lids fall off the cartons…
Great product, tastes good and does good. I had a problem, the company were great and resolved my issue promptly. Good customer service which is unusual these days. Thank you so much!
Always bought from supermarket and saw that Vitacoco had a better price cor bulk buy. Set up monthly coconut water.
Company details
About Vita Coco
Written by the company
Vita Coco is the World’s number 1 coconut water. Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that.
The Vita Coco Project®
Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.
B-Corp
Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.
Contact info
The Hydration Station, Floor 2, 55 Charterhouse Street, EC1M 6HA, London, United Kingdom
- +44 (0) 207 183 7312
- hello@vitacoco.com
- www.vitacoco.co.uk
4.1
Great
293 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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Great coconut water!
3 June 2025
Great Product -
28 May 2025
Like = the taste and the recyclable…
Like = the taste and the recyclable packaging
Criticism = the lid on one of the cartons came off
27 May 2025
Delivery timing took more than 5…
Delivery timing took more than 5 working days, wich cause a bit of doubt, nice quality.
21 May 2025
I was buying the Vita Coco in the…
I was buying the Vita Coco in the supermarket 3 times a week. Very fresh and tasty. So I decided to buy from Vita Coco website. The delivery was quick, well packed, but, unfortunately, the taste wasn’t the same. I checked the lots and compared with the supermarket they aren’t fresh.
16 May 2025
Delivered on time in a great price and…
Delivered on time in a great price and good taste. What do you need more from a coconut water?
12 May 2025
Good Price Deal on the website
7 May 2025
My initial complaint has been resolved…
My initial complaint has been resolved and I'm happy with the conclusion
2 May 2025
Damaged and no refund
I ordered 2, 1 of them was damaged, no refund and no reply to my emails????? I want a refund asap
30 April 2025
The coconut is very tasty
25 April 2025
late delivery
23 April 2025
Garbage service
Purchased pack of 12x1L bottles as a subscription. Item was ordered on 19th April and it took them almost a week to dispatch it. No matter I waited for the item sent by Evri and these idiots at Evri didn't try to deliver yet posted a message that we couldn't deliver so we will retry next day. Redirected parcel to a local post office and now it says as delivered but the post office folks cannot locate the parcel. Absolutely shambolic and garbage service. Went to cancel the subscription and the company has the audacity to say oh we can prepone your delivery. When you cannot deliver the first order why should I believe that you will be able to deliver the next one? Also why is the item so cheap on your website and so costly outside in any store? A bottle of 1L coconut water varies from £3.50 to £4.80 which is absolutely ridiculous and mental. You cannot say that oh its the shop owners who put up the price. If each unit cost x then i can understand that it may take another 10% more to sell in a shop. But I cannot digest that 12 bottles cost £24 on your website and almost the double in a super market store like Sainsburys. Order id: #118563 before you post customary message that we are looking into it.
28 April 2025
Unprompted review
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