Triflow Concepts Ltd Reviews 

Spoke to Dan Perks on Tuesday to order a Replacement Filter, which arrived at home am 16.10.25, as promised.
Dan recognised the Customer Number & could not have been more helpful. Excellent Service.

Dear Triflow Team,
I had to remind myself, who supplied the ceramic filter for my Franke three way kitchen tap.

As it had been a while the ref for the stainless steel housing informed me Franke Triflow FR 124244, but following my initial enquiry, Daniel Perks advised me of the Triflow reference, so easy order via link & despatch by Boost via Royal Mail, all in all a very good service.

Also the TF321 Filter has more water pressure and is filtering clean again, although to be honest, apart from the reduced flow for the existing filter, it seemed to be in good condition.

Please could you advise at some point, why I will require Ceramic technology over other cheaper models ranging from £15 up to £51 or would I benefit from an additional carbon filter, if I consider odour & taste from mains water supplied to BS39 5PA are with provider Bristol Water Company.

Please advise how this would work with my existing stainless steel housing or could I consider alternative carbon filter with composite material to keep the cost economical.

Kind Regards

Paul.

PS ! Email reply will be adequate for set up & cost if possible, to retro fit existing FR 124244. Thanks. 🙏

The package was delivered to my billing address instead of the delivery address I provided.

Now I have to either forward it to my client or deliver it myself, which is really inconvenient.

Daniel was very helpful with getting the right spare parts sent out for our Triflow mixer tap. Great service.

Well packed and delivered efficiently, although reschedule delivery date came a little late if I had to book off work.

I didn’t expect to find someone as knowledgeable and helpful as Daniel when I rang to get some guidance, not only did prevent me from ordering the wrong part, he offered a discount as I was ordering two units and sent a video on how to fit it, all in a speedy fashion.
I was surprised and grateful for his help.

Dan was incredibly helpful, providing prompt and efficient instructions on my enquiry. Thank you

it was easy to order online (you've sorted your computer glitches) and delivery by Royal Mail was speedy! All in all a very pleasant experience.

Good filters but they don't communicate about the delivery so you never know when it will arrive which is extremely inconvenient.

Person I spoke to was very polite and knowledgeable, and very helpful, and service was excellent, next day delivered,I would recommend to anyone,

Very pleased with my replacement Triflow tap with water filter. The staff in Customer Service have been very helpful and knowledgable. The goods were delivered very promptly.

I have been a customer of Triflow Concepts for over 20years. Despite being a demanding customer ( wanting everything clarified) I have always found their operatives have considerable patience. Unfortunately no products last forever and new ones come onto the market which are an improvement. In my current dealings I have found them extremely helpful and look forward to having a new system installed.

Had an issue with a new water filter cartridge received causing a slow flow rate. After a couple of emails and a couple of phone calls with the very helpful Christine, the issue was resolved. Wouldn't hesitate to recommend this Company.

Ordered part arrived quickly

So quick and convenient

Easy to re-order filter needed. But this time, for the first, no instruction leaflet included in the box?? Disappointing as if not had fitted before would not have had a clue. Online instructions are of no use when you are under the sink trying to fit the part. Please re-introduce including instructions with products.

Rust in my pipes somewhere. Need good filters and these do the job well!