The Trade Centre UK Reviews 

47,105
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 6,864 reviews, local reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the incredibly helpful and exceptionally friendly staff who make the entire car purchasing process completely smooth, transparent, and completely free of pressure. Many people truly appreciate the detailed guidance, patient answers, and professional support offered from the very moment they first step through the front door. However, some reviewers were not happy with the poor after-sales support and unexpected vehicle problems encountered shortly after driving away. Consumers reported dealing with severe mechanical faults, faulty parts, and frustratingly slow communication when trying to get necessary repairs sorted out.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, welcoming,... See more

Service

Users describe positive interactions with service, highlighting helpful and efficient staff during vehicle... See more

Product

Clients share ambiguous opinions on product, as experiences vary significantly. While some reviewers reported... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers praised helpful... See more

User experience

People report positive experiences with user_experience, highlighting a quick, easy, and stress-free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Each member of staff knows their role and does it well, but the finance side yesterday afternoon and this morning was a bit robotic. It is understandably very professional but with that lacks charisma... See more

Rated 5 out of 5 stars

Ayaan at the Wednesbury branch was very helpful. Gave us good advice , didn’t give us any hard sell. Listened to what we wanted and could talk to him about our budget and the different ways we could... See more

Rated 5 out of 5 stars

Through the whole process we didn’t feel rushed or pressured into any decisions. We were given space to look around at our own leisure but a member of the team was always close but if we had any que... See more

Rated 5 out of 5 stars

From start to finish jake couldnt do enough to help to find the right suv for us. Both of us being disabled it needed be right and it was perfect. Would recommend 100% if you go to the trade centre yo... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

47K reviews

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4.4

All reviews

(47,105)

6,649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Took a little while

Took a little while, but we got the car we wanted and drove away the same day. There was no hard sell but everything was explained thoroughly. Everyone we dealt with was welcoming and friendly.

17 August 2026
Rated 5 out of 5 stars

THANK YOU AIDEN!

Great experience with Aiden! Probably it was a hard day for him with us because we went through a few cars, with so many questions, changed our mind couple of times or more and still he was so kind and patience! He answered to all our questions so professional. I hope he is fine! :) We did get our car at the end. Thank you so much Aiden!

16 August 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great today

My experience was great today, all questions were answered and a car was chosen that fit perfectly to what I was looking for. Suffy, Shaun and Harpreet were a great help. Thank you.

16 August 2026
Rated 5 out of 5 stars

Especially to Manpreet singh

To be honest with you, it’s great to see the trade centre are very helpful and also the staff explanation is made me feel great full. There is no hidden charges, everything is black and white, which I really appreciate it, from trade centre, please keep the hard work going, I especially appreciate Manpreet singh who has given me all the information, I required. Thanks a lot to him, he is very good and helpful.

15 August 2026
Rated 5 out of 5 stars

Very happy

Very happy, wonderful customer service, thorough and knowledgeable and would recommend this branch and very lovely staff

16 August 2026
Rated 5 out of 5 stars

Enjoyed my experience nice and…

Enjoyed my experience nice and friendly, not pushy, the place is nice and clean. Finance sector side was a little long winded, but got through it professionally. Nice friendly experience im happy. I loved the fact that rabiha helped me with all the finance, and made me feel comfortable, she also helped with the tax which took pressure off me, couldnt thank her enough.

16 August 2026
Unprompted review
Rated 4 out of 5 stars

Slightly overwhelming

Very overwhelming as there are so many cars, very long wait times although we did receive some great service from a curly haired gentleman and one of the managers on the showroom floor.
Gentleman in the office prior to finance was ever so slightly push with his lifetime warranty but I suppose he has a job to do.
We did however end our journey with a lovely women and go was ever so patient in collections.

15 August 2026
Unprompted review
Rated 4 out of 5 stars

Very little hassle.

It was good that we were able to look around the showroom at the cars with very little hassle from staff. Prices were clearly displayed in the car windows.

12 August 2026

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