The Trade Centre UK - Wednesbury Reviews 

it was a very good experience thank you keirah

Rob the sales man was great at letting me bombard him with requests for info on several cars. Very patient. Keira was lovely when dealing with the admin side of my purchase.

Great.happy with the service from
Aimah

Leah helped me to complete the sale of my new car.
She was professional and knowledgeable.
Good experience with all staff from the moment i walked through the door.
Manager came to introduce himself too.
Thank you

Well I was welcome with conna, but some time after was surrounded with 2 others which I didn't like. I was kept waiting in the office which was annoying. So in a nutshell not good. I have problems with the car ! And see how it goes from there?

I’m giving 1 star because I have to please don’t buy from here we couldn’t get a worse experience we bought and paid for it car and found the service light on so we said we want it sorted before we took the car so while doing this they found the exhaust had a hole in it and we couldn’t take it away and it wouldn’t be looked at for 3 days and to make it worse it was the sale price but weve checked paperwork and they have pit a different price on so now thinking of cancelling the whole thing and getting our deposit back don’t trust these guys cars do not have a 99 check and are 6month out of date and to top it off while doing the finance they told us to cancel the insurance and tax so after being told the new car had a hhole in the exhaust and service light was on we had no car to get home and had to try and sort that out to

Very friendly staff all the way from sales to finance.
Had first class help from Daniel and Aimah.

I brought a vehicle back in may and have nothong but problems with the vehicle i have gad several appointments with nothing but continuous issues, i was able to speak to 2 advisors harvey and dan who had provided me the best service since being at the branch the service i received recently gas been the best all work has been carried out as promised from the workshop manager jaz and i have 1 last appointment left and i will finally be able to enjoy my vehicle its been a long journey but thank you to the 2 advisors and woel shop manager to get it all done

Excellent Service

Had a great experience buying my car from Trade Centre. Muzz was fantastic and very helpful throughout the sales process, making everything smooth and easy. Ikria and Aimah were also brilliant and made the collection process quick and stress-free. Really friendly, professional and helpful team. Highly recommend Trade Centre and the team — thank you for all your help! ⭐⭐⭐⭐⭐

It was an amazing experience buying a car from The Trade centre. The salesman McKay, Chet and Aimah they all helped us so much and made it way easier and smooth experience to buy our first car. Great job by the team!

Great service, great car ,friendly helpful staff very straightforward process start to finish , made sure everything was ready for me to drive away would highly recommend

"I recently purchased a car from Trade Center and couldn't be happier with the service. From the moment I arrived, the staff was professional, friendly, and transparent. They took the time to explain every feature of the car thoroughly, ensuring I understood exactly what I was getting. What impressed me most was their willingness to work within my budget; they didn't try to upsell me, but instead helped me find a high-quality car that met all my needs at a fair price. If you are looking for a stress-free car buying experience, this is the place to go."

From start to finish everyone has been amazing! So friendly and helpful. Everything was explained to me and I was given opportunities to ask questions if I wasn’t sure of something. The space is nice and clean while you’re waiting too. I would highly recommend purchasing from Trade Centre Uk Wednesbury.

I got into the dealer as soon as a web special deal was put on their website. The car wasn't even ready to display, and I was literally the only customer in the dealer. Then they forced me to buy an "optional" premium protection pack, when I said no, they refused to sell the car to me saying that it's now sold.. not kidding.

That's how corporate, customer-focused they are...

So simply stay away from "scam" ads on their website. They are only sold to whoever they wish.

Arif was very helpful and made the car buying experience smooth and easy

Jahid was helpful

This company is a joke we got a car from there just over a year ago now and ever since day 1 we have had a lot of trouble especially with the gearbox it’s been back into trade centre several times now to have it rectified and on every occasion they say they cannot find a fault basically calling us a liar so we decided to get our finance company and the financial ombudsmen involved who decided to send out their own independant assessor to read fault codes and low and behold they found it straight away! Called the trade centre up as instructed by the financial ombudsmen and booked it in specially for a gear box repair it’s been in again finally got a courtesy car this time not that it was road worthy it’s terrible and smells horrific but it’s a car and I am thankful to keep me mobile but they called shortly after dropping the car off around 5 hours later they called to say the car can be picked back up no repairs as there is no fault even though we have now caught them out Via our Dekra report which shows in black and white the fault is prominent yet they are still saying no fault the staff on the phone are terrible can never get in touch with anyone and very unhelpful when we arrived at 9am there was a queue at after sales we thought maybe they were just booking services or something but no having spoken to a few they are all suffering from faults with their vehicles I was astonished we are now going down the line of rejection via our finance for the trade centre to have the car back we have good grounds for that now but please please be vigilant when buying a car from these guys would hate for anyone else get ripped off with a car that’s full of faults.

Awful experience

Worst of the worst, unfortunately we did not see any of the reported issues or the BB?C news report on the problems faced by many customers.

Our experience:
Sales - vehicle finance cost went up after we declined their extended warranty - should have declined and walked away!

But car was bought - next day issue with a tyre pressure warning light, could not add air as the valve was blocked or faulty!

Two days later other warning lights, Service due and Oil pressure added to the dash board plus a concern about the steering (rattle & shakes) - had vehicle checked at a local garage added a suspension concern and confirmed the faulty TYRE valve

Contacted Aftersales (A call centre with lovely people who do not appear to be a part of Trade Centre UK who take calls and pass the details on to the various sites) - they could not fit car in to service centre for FOUR weeks. had to wait!

Vehicle returned to Trade Centre as agreed - after lots of phone calls to them (not many returned despite promises to call with updates), FOUR WEEKS later, picked up the car with One fault sorted No other faults found! Tyre valve still faulty, showed a staff member who took the car in, returned an hour later with the valve sorted, no information on what the issue was!

One week on still having warning lights flashing up, still have concerns about the vehicle!

Next step - Consumer Right - reject the vehicle and return it to the finance company, Trading Standards and try to contact BBC to add to the list of very unhappy customers.

After spending time in the Trade Centre UK, Aftersales and meeting lots of people with very similar stories, plus BBC report and other information seen - My Advice is - If YOU want a new car DO NOT GO TO THE TRADE CENTRE UK!

Well looked after as we arrived dean was very welcoming and very helpful and patient and nafees Iqbal was very helpful and efficient and Leah very good at what she does the whole process and service was very good couldn’t fault it