The Trade Centre UK Reviews 

47,086
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 6,864 reviews, local reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the incredibly helpful and exceptionally friendly staff who make the entire car purchasing process completely smooth, transparent, and completely free of pressure. Many people truly appreciate the detailed guidance, patient answers, and professional support offered from the very moment they first step through the front door. However, some reviewers were not happy with the poor after-sales support and unexpected vehicle problems encountered shortly after driving away. Consumers reported dealing with severe mechanical faults, faulty parts, and frustratingly slow communication when trying to get necessary repairs sorted out.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, welcoming,... See more

Service

Users describe positive interactions with service, highlighting helpful and efficient staff during vehicle... See more

Product

Clients share ambiguous opinions on product, as experiences vary significantly. While some reviewers reported... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers praised helpful... See more

User experience

People report positive experiences with user_experience, highlighting a quick, easy, and stress-free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Each member of staff knows their role and does it well, but the finance side yesterday afternoon and this morning was a bit robotic. It is understandably very professional but with that lacks charisma... See more

Rated 5 out of 5 stars

Ayaan at the Wednesbury branch was very helpful. Gave us good advice , didn’t give us any hard sell. Listened to what we wanted and could talk to him about our budget and the different ways we could... See more

Rated 5 out of 5 stars

Through the whole process we didn’t feel rushed or pressured into any decisions. We were given space to look around at our own leisure but a member of the team was always close but if we had any que... See more

Rated 5 out of 5 stars

From start to finish jake couldnt do enough to help to find the right suv for us. Both of us being disabled it needed be right and it was perfect. Would recommend 100% if you go to the trade centre yo... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

47K reviews

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4.4

All reviews

(47,086)

6,649 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall experience

What made the experience was the efficiency of the staff especially abdullah who helped with the details of completing the buying of my car .

21 August 2026
Unprompted review
Rated 1 out of 5 stars

If I was able to give no stars I would

If I was able to give no stars I would. They sold us a car that was not fit for purpose had broke within 24 hours and catastrophic damage & failures. The engine had completely blown & issue with gearbox less than 24 hours after purchase with our baby in the car on junction 9 the car broke down! This car could have endangered the life of our baby and my other half. Do not get a car from here as it has taken 3 months for them to fix the car and having it been our responsibility to constantly call for updates and non stop complaints. Aftersale team are lovely thank you to Karen & Allison and many more of their team who tried their best but main site team atrocious

31 May 2026
Unprompted review
Rated 4 out of 5 stars

Trust

Great easy experience with Gemma and Sumaya. Solved my issues and assisted me with all the help I needed and I’m leaving with my new car happy

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time

The first part of picking out the car was great the woman Millie was lovely so kind and understanding of my situation could never of faulted her in the slightest but arrived at 3pm and ended up leaving close to 9pm due to their financing staff being slow and not very considerate ended up being passed to 4 of their financing staff the fact that they didn’t offer water or anything to was very disappointing due to the fact of how long we were their for it’s very disorganised and finance staff seemed to be lousing around

20 August 2026
Rated 5 out of 5 stars

I was down at the Coventry trade centre…

I was down at the Coventry trade centre today and collected my lovely new Mercedes and from start to finish the service and customer care was wicked so massive thank you to Emilo, Suffieyan and Rav thank you very much and you guys are definitely professionals in your field 👍

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this place like the plague

Avoid this place like the plague!
Ive had my car 8 months & its spent 7 of those months in a garage or waiting to go into a garage.
Theyve put cheap parts on causing more damage.
Put parts on in the incorrect places.
Its been so stressful.
Most of the staff try & help but the after sales department manaager is incredibly rude & unprofessional.
Im so upset ive had to reject my car today, its made me so ill.
Please avoid

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Kad and Muzz were fantastic

Kad and Muzz were fantastic. Really helpful and really put me at ease with the whole process. So friendly and they were patient, especially with my children being present. I would highly recommend Trade Centre and particularly Kad and Muzz to anyone.

20 August 2026
Rated 5 out of 5 stars

Absolutely lovely

Absolutely lovely
They've helped me a lot with get my dream car
Many thanks to Abdullah especially very comunicative and friendly
Recommend this company

Thank you

20 August 2026
Rated 5 out of 5 stars

Everybody has been great

Everybody has been great! Special mention to Holly, Harpreet and the business advisor (apologies I didn’t catch you name) were all fantastic. Really glad we purchased from the trade centre trustworthy company and made the process easy.

20 August 2026

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