Toshiba Reviews 

446
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were let down by their experience overall. Customers complained that the products frequently stopped working shortly after purchase, often freezing or getting stuck in annoying restart loops. People also found the remote controls very sluggish and difficult to use, requiring multiple presses to respond properly. Some people were dissatisfied with the customer service, noting that support teams failed to reply or refused to offer repairs. Reviewers additionally mentioned that appliances broke down right after the warranty expired, leaving buyers with useless electronic units. Consumers also expressed frustration over poor sound quality and screens suddenly turning completely black during use.

What people talk about most

Product

Customers consistently express deep frustration and disappointment with the poor quality and lack of... See more

Quality

Clients share negative opinions on quality, consistently describing units as poor and unreliable. Reviewers... See more

User experience

Users describe profound dissatisfaction with user experience, finding the system extremely frustrating and... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration and dissatisfaction.... See more

Warranty

People report negative experiences with warranty coverage, noting that products frequently break down shortly... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I thought I had an issue with Sky, so I telephoned their technical services. They went through their checklist; one of the questions was, "What TV are you connecting to?" When I told them it was a Tos... See more

Rated 1 out of 5 stars

Bought a Toshiba 65 TV from ao, had a problem with TV losing picture, intermittent picture quality. It was 1 day out of a 1 year warranty on day of purchase but less than a year on day of delivery..... See more

Rated 1 out of 5 stars

In Dec '25 I bought a 55" Toshiba tv from AO. I originally gave it a moderate review as I thought it may be just a steep learning curve. I have since regretted having bought a tv using the VIDAA opera... See more

Rated 1 out of 5 stars

Bought 24" Toshiba Exertis tv in July 2025. Now 54 weeks after receipt the tv has developed a constant ticking sound from the speakers. Toshiba not interested as it is outside 12 month guarantee per... See more


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1.3

Bad

TrustScore 1.5 out of 5

446 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

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1.3

All reviews

(446)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Good performance and support.

Wanted a budget replacement tv and decided on a Toshiba Freely set from Argos with the knowledge it could easily be returned if not suitable.
After setting up I was unable to get any Freely live channels through wi-fi. With trepidation I contacted Toshiba service. The agent patiently guided me through a factory reset and solving the problem. So far, so good and the set's performance belies it's low price.

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Zero stars unavailable

Zero stars unavailable
Big 32" TV less than 2 years old. Display failed (feint purple lines). Used Toshiba UK website to ask for advice - NO REPLY. Then sent email to official UK Toshiba "repairers". Response 'no replaceable PCBs but we'll help you identify a new Toshiba to replace it'. What a load of ****.
Never buy Toshiba product again and should have looked here at reviews 1st before buy this piece of junk.

6 September 2024
Unprompted review
Rated 1 out of 5 stars

Toshiba 50in smart tv

Bought Toshiba 50in tv 3yrs ago (Sep 21), all good until recently, when horizontal lines appeared across top of screen, phoned Toshiba helpline, but as more than 1 year old they couldn't help, expected it to last more than 3yrs !, my old samsung telly 12yrs old, and still working well ..

30 September 2024
Unprompted review
Rated 1 out of 5 stars

Had a 50 inch toshiba tv as a Christmas…

Had a 50 inch toshiba tv as a Christmas present 2 years ago lost picture enquired cost of repair 180£ no thanks previously had a sharp 50 inch for 17 years never gave a problem trying to contact toshiba uk mission impossible would never recommend this brand this is a honest review

26 September 2024
Unprompted review
Rated 1 out of 5 stars

I bought a Toshiba TV and it lasted 2…

I bought a Toshiba TV and it lasted 2 weeks! Vertical lines in the screen and Best Buy must know as they don’t cover this for more than 15 days. We called Toshiba and they were supposed to call us back today but nothing!!
It took hours to get on the phone with someone yesterday with no results so far. Junk

22 September 2024
Unprompted review
Rated 1 out of 5 stars

Worst TV as I have ever seen.

Worst TV as I have ever seen.
1. It is very slow.
2. TV thinks is clever than you are, and do update whenever it's like (3-7 times per day). During this update the TV is lagging and intetnet TV does not work well (even if you connect via LAN).
3. You cannot switch off auto updates, or set up the time for updates.
4. Often you will have to do hard reset to watch the intent TV, or any Internet apps (like youtube)
5. remote consistsly disconnects and stops working.
6. TV lagging and frozeing. Most likely due to too litte RAM installed.
I wish I have never bought this equipment.
7. As I said above, The TV knows better than you, what you really want.
Just now it turned it on itself. I switched the TV off, I went to the kitchen, when I came back (after 5 min.) the TV was on. Nice.

7 September 2024
Unprompted review
Rated 1 out of 5 stars

AWFUL

AWFUL, my son has a smaller smart tv in his room. Every so often it disconnects itself from the wifi and is an absolute pain to try to reconnect, most of the time we play around with and somehow we get it working again.
This time around we have tried absolutely everything. Factory reset, wifi reset , unplug while on, delete wifi add new wifi , every single internet search has proved useless.
We get the tv connected, we launch Netflix, it works.
Close Netflix launch youtube or prime “ SORRY ITS NOT CONNECTED “ so angry at this point iv given up.
I will NEVER EVER buy a toshiba product again. Tv is around 2 years old if that.
*edit. Yes we have tried to remove/reinstall apps/ update apps/update tv/firmware ect. Nothing.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

Wish i had seen this page before i…

Wish i had seen this page before i bought one. I have been trying for almost 2 weeks to register it on thier site absolutely impossible. The aftersales service is non existent. STILL TRYING TO CONTACT THEM, GOT TO BE THE WORSE COMPANY IN THE COUNTRY

29 August 2024
Unprompted review
Rated 5 out of 5 stars

I’m thrilled with my 65" smart TV

I’m thrilled with my 65" smart TV. The picture quality is exceptional with vibrant colors and sharp details, and the 4K resolution is fantastic. The smart features are easy to use, and the built-in voice assistant is a nice touch. The sound is solid, and the sleek design complements my living room. Overall, it’s a great upgrade for home entertainment.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

Awful tv

Awful tv, absolute waste of money, it takes about 10 minutes to get it to work, then just turns itself off. No customer service. Avoid Toshiba if you want to remain sane

25 July 2024
Unprompted review
Rated 1 out of 5 stars

TV barely functions.

The TV frequently does not respond to the remote. TV will not turn on randomly for good lengths of time. Even when the TV does respond to the remote, it's incredibly slow. Avoid Toshiba TVs like the plague.

13 July 2024
Unprompted review
Rated 1 out of 5 stars

A new update gone wrong......

A new update and now the tv won't play sounds on terrestrial channels whats wrong with people doing this the tv is absolute garbage wish I hadn't bought the thing.
So my opinion is stay well clear.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

TOSHIBA QUALITY CONTROL

I have a 55 inch Toshiba television in my living room that has a flickering section along the bottom. Very disappointed as it is not on every day as tv programs are so poor and repetitive. To make matters worse the 18 month old 43 inch version in my bedroom went faulty a WEEK later and is a mass of vertical lines that make it unwatchable. The 43 inch model was only ever switched on about 10 times in its short life and was never left on standby. So many other reviews on here suggests poor quality control on modern Toshiba televisions. I WOULD NEVER BUY ANOTHER TOSHIBA PRODUCT as my experience of two products that should last years more was so inadequate.

6 June 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE!!!!!!!!!!

DO NOT PURCHASE!!!!!!!!!!

42"Toshiba smart linux from tesco
19 months go now the tv is experiening vertical lines appering down the middle of the screen
just afer 7 month out of warranty

conact Toshiba now 14/06/2024 just waiting reply back but reading the reviews not ffeeling very hopeful

30 December 2023
Unprompted review
Rated 2 out of 5 stars

Toshiba Fire TV 65”

Bought a 65” Toshiba fire tv and it’s about the worst tv I have ever owned. I know you get what you pay for but it’s still awful compared to other cheaper TVs, I had a Hisense TV that lasted 7 years and is still going strong I just wanted a bigger TV.

I’ve had this TV for 2 months, upon start up and for about 15 minutes after it glitches, freezes, disconnect multiple times from the internet (we have full fibre broadband which is outstanding, so it’s not that) multiple app glitches where it looks shadowed, amongst other things

I gave an extra star as when it stops the messing around it is a pretty decent experience, picture is good and it does switch between apps quickly. Just don’t expect to turn on the TV and you get to watch it straight away.

One more thing that bothers me however a minor inconvenience is that is never fully turns off, it stays in a constant standby not sure if it does much for the electricity usage, and god forbid you press the off button while in the middle of using an app like YouTube or similar, as you will be blessed with countless glitches and freezing when your turn it back on, do make sure you press home before you turn off the TV.

The remote also goes off on a mad five minutes at times, volume going up when you press volume down, pressing certain buttons which completely changes when it feels like it, such as the volume keys switching and the home key turning the tv off.

Overall this tv is a 2 out of 5 stars and thats at an absolute push, if you have patience you will be fine with the TV, it’s almost like teaching a toddler to do the right thing.

13 June 2024
Unprompted review
Rated 1 out of 5 stars

Toshiba don't supply spares

We bought a Toshiba microwave. After 6 months the plate split. We contacted Toshiba to get a replacement plate. We were accused of dropping the plate (which we hadn't) - Toshiba accused us of lieing. Then the truth came out - Toshiba don't supply ANY spare parts for microwaves, not bulbs or platters or heating elements. Toshiba have left us with a £160 pile of scrap. To purchase an aftermarket platter would, of course, void any guarantee that we had. The right to repair act doesn't apply to cooking appliances - once again the consumer has been let down.

13 June 2024
Unprompted review
Rated 3 out of 5 stars

The sound has gone for the second time…

The sound has gone for the second time on my Amazon fire stick. It’s the HDMI ports on my Toshiba tv. We’ve had it exactly 15 months today. Will never buy another Toshiba. We’ll be back to LG which lasted years.
Fire stick is working fine on the JVC tv in our kitchen so it has to be the sound on HDMI ports. The first one went last year & now this one. Up to the spare room it goes

11 June 2024
Unprompted review

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