Toshiba Reviews 

446
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were let down by their experience overall. Customers complained that the products frequently stopped working shortly after purchase, often freezing or getting stuck in annoying restart loops. People also found the remote controls very sluggish and difficult to use, requiring multiple presses to respond properly. Some people were dissatisfied with the customer service, noting that support teams failed to reply or refused to offer repairs. Reviewers additionally mentioned that appliances broke down right after the warranty expired, leaving buyers with useless electronic units. Consumers also expressed frustration over poor sound quality and screens suddenly turning completely black during use.

What people talk about most

Product

Customers consistently express deep frustration and disappointment with the poor quality and lack of... See more

Quality

Clients share negative opinions on quality, consistently describing units as poor and unreliable. Reviewers... See more

User experience

Users describe profound dissatisfaction with user experience, finding the system extremely frustrating and... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration and dissatisfaction.... See more

Warranty

People report negative experiences with warranty coverage, noting that products frequently break down shortly... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I thought I had an issue with Sky, so I telephoned their technical services. They went through their checklist; one of the questions was, "What TV are you connecting to?" When I told them it was a Tos... See more

Rated 1 out of 5 stars

Bought a Toshiba 65 TV from ao, had a problem with TV losing picture, intermittent picture quality. It was 1 day out of a 1 year warranty on day of purchase but less than a year on day of delivery..... See more

Rated 1 out of 5 stars

In Dec '25 I bought a 55" Toshiba tv from AO. I originally gave it a moderate review as I thought it may be just a steep learning curve. I have since regretted having bought a tv using the VIDAA opera... See more

Rated 1 out of 5 stars

Bought 24" Toshiba Exertis tv in July 2025. Now 54 weeks after receipt the tv has developed a constant ticking sound from the speakers. Toshiba not interested as it is outside 12 month guarantee per... See more


Company details

  1. TV store

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1.3

Bad

TrustScore 1.5 out of 5

446 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.3

All reviews

(446)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad experience

Very bad experience , gas container comes in Rs 600 bottel , company has charged 3000 + 450 service charge and still nothing is working and I called in call center and again and registered complaint for this ... need urgent senior technician to resolve my refrigerator issue.

6 April 2025
Unprompted review
Rated 1 out of 5 stars

Worst remote control ever …

Bought toshiba 55 Inch fire tv from amazon tv is good but the remote is worst from day 1. We need to manipulat remote control for hours to work. Really toshiba have to work on their remotes . Worst remote controls ever.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Toshiba Not So Smart TV

Bought a 32” smart TV off Amazon (who are also useless by the way!) kept disconnecting from the Wi-Fi and so could not watch any TV programs through any Apps. Contacted Toshiba for help and they blamed our Wi-Fi at home. Even though other TV’s in other rooms work perfectly fine. Tried to get a refund off both Toshiba and Amazon and both were completely unhelpful. Another Toshiba TV to the local tip for landfill. I will never buy a Toshiba or any appliance from Amazon ever again.

30 November 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from this crap company!!

DO NOT BUY from this crap company!!! I bought LAST YEAR a microwave shortly thereafter I sent pics as the paint on base inside was starting to break off!! Didn’t hear so as it was getting even worse and rusting I got back in to them!!! Apparently it’s my fault as I must be closing the door! Being I’m 72yrs of age and this was not my 1st rodeo I wrote telling them I was not happy with that response as I ALWAYS leave it open after use and dry it!!! They continue to say it’s my fault!!!!

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Never buy a toshiba tv

Never buy a toshiba tv. they are crap. try and find the model number of it. it's impossible. it's not on the sticker it's
not on the menu it's not on the front !!!!!

2 March 2025
Unprompted review
Rated 1 out of 5 stars

Keeps freezing

Keeps freezing. Rubbish picture. Constantly turning itself off. Keep away from toshiba.
Waste of £400..

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Toshiba smart tv - rubbish

Awful tv: freezes every few hours, turns itself off for no reason, refuses to load All4 sometimes, very difficult to programme, remote regularly fails to work...etc, etc. Heartily wish I'd never bought a Toshiba smart tv. Never again.

19 January 2025
Unprompted review
Rated 1 out of 5 stars

TOSHIBA RUBBISH

Well having read other reviews of Toshiba products I should not have been surprised when my tv gave up the ghost are just one month. Why do they make such crappie products.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy Toshiba TV

Do not buy their TV
Got myself 65inch TV by Toshiba.
I thought its a great deal, but pretty much on 1st day of using came across issues with software, videos played in native browser would lag and stop playing suddenly. After few calls back and forward I received USB stick with software update, and it became worse 🤦
After few more calls they just start blaming on my Internet,, meanwhile I have 500Mbit optic fibre and when I questioned why my laptop doesn't have any issues, they just came with all sorts of nonsense. Tomorrow will complain to Ombudsman.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

Bought 55” Toshiba smart TV from Argos…

Bought 55” Toshiba smart TV from Argos Coventry on August 28th 2023, worked fine until weekend when my daughter ( bought for her) wanted to wall mount it. We placed it VERY carefully on soft rug to put wall bracket on back, hung on wall , turned in only to find picture failure, only sound, as the manufacturer’s warranty was just 12 months I was 2 months over, called Yoshiba support to see if they could help me out whereupon I was told as they wet there when i moved it I must have done something to break it!!! Basically my fault for moving it. I had previously done a wall bracket on an LG TV the same way, no problem, but Toshiba? Absolute garbage, trust me Dubuque this brand as quality rubbish, customer service even worse and don’t even think about Argos after 30 days as they’re not interested either. Toshiba??? Stick your products, will never buy Toshiba again!!!!

30 November 2024
Unprompted review
Rated 1 out of 5 stars

Absolute stupid for a "smart tv"

Absolute stupid for a "smart tv"
If only there was a zero star rating.
The only way to make it vaguely smart is to buy a chromecast or fire stick so they can take over the "smartness"
DO NOT BUY IT

4 November 2024
Unprompted review
Rated 1 out of 5 stars

I purchased the Toshiba 50qa5d63db in…

I purchased the Toshiba 50qa5d63db in February this year. I've been plagued with software and hardware issues from the start. With each new issue I've contacted Toshiba's support team to be told it needs factory resetting. I've completed no fewer than 6 factory resets and had software updates sent out on USB sticks. After the latest fault appeared, (No memory left even though the tv tells me it has only used 720mb of 4.6GB) I've been told I have to perform yet another factory reset before they would consider any further support. Absolutely infuriated.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Bought a Toshiba 50 inch 4K QLED…

Bought a Toshiba 50 inch 4K QLED QV2363DB smart TV for £239 from ASDA. Simple to set up, fantastic picture/audio quality, good looking, free view play is nice, connected to WiFi hotspot reliably & all for under £240, an amazing Toshiba television for an amazing ASDA price🎆🎇🎆💖. Wholeheartedly RECOMMEND this product

15 November 2024
Unprompted review
Rated 2 out of 5 stars

Bought a Freely TV (because of problems…

Bought a Freely TV (because of problems with the TV signal in my area) and I am more than happy with both the Freely service and the quality of the video and audio.

BUT.. the TV has no access to NOW TV and no access to AirPlay app which would allow screen mirroring from a MacBook. The choice of services seems puny compared to other TV manufacturers (Samsung being the obvious example). So my 6 month subscription to NowTV is useless if I want to watch footy on this TV.

11 November 2024
Unprompted review
Rated 1 out of 5 stars

Awful awful tv

Awful awful tv, please do not purchase Toshibas horrendous tv, it cannot find channel it turns itself off and sometimes when you press stand by it turns itsel back on . It’s like living with a teenager again

26 October 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy toshiba products

If i could rate toshiba less than 1 star 🌟 then i would. I bought 2 50" toshiba tv 2 years ago together, both have developed lines going across the screen. One is on the wall so untouched from the day it was put there and the other left on the stand. I've called toshiba for help, no help from them as the warranty has finished they said and i explained that I've got a JVC 32" that I've had for more 8 years which is left on all night and has no problem. Their response was sometimes you get a good tv and sometimes not.

19 October 2024
Unprompted review

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