Lgtv Reviews 463

Thinking of buying an LG TV??
THINK AGAIN!! And look elsewhere.
Ever since new (and now 14mths in to a 5yr warranty) it has been a nightmare. We paid for retailer to set up the tv. It keeps switching off - often at the worst possible times eg Wimbledon men's final, match point ..... screen went black! Frequent msg is "Updating apps"; we rarely use the apps!!. Another one: "switching off in 5 minutes" just 30 minutes after switched on. What's that all about?! This evening watching a tv drama in its closing minutes, baddie pointing gun at cop. Black screen "updating apps" - switched off and took >5 mins to switch back on. Utterly useless. We rarely stream, mostly we use Freeview. Also voice and picture are not aligned. Remote control response is frequently delayed, and the pointer wand is ridiculously difficult to control. Sound volume required varies between 10 and 20plus. In fact I can't think of anything that is good about this LG tv. I am a really dissatisfied customer. No wonder the TrustPilot rating is so low at 1.3. I wish I'd read the reviews before buying, instead of listening to the retailer.

What a laod of old w@nk. TV keeps shutting down stating it is clearing memory. Channel list is slow to load, quicker to check on your phone. Don't bother with LG.

The worst TV ever. Not user freindly at all.

Hi i am a user of lg i bought a tv just 2 yr back
It cost me more than 50 k .
And now it is not working
A guy from you agency told me it will cost me 10 k to repair it
I am utterly surprised that what a low quality product LG started making now .
I am going to raise this issue on all social media platform
Its just 2 yrs and i have to pay another 10 k great .
Will advice people not to use LG anymore rather than go for samung sony and or other brands ..
you guys are not making good tv anymore

I purchased a 43" QNED70 from LG’s online store a week and a half ago, and the experience has been a nightmare. Straight out of the box, the built‑in speakers made a faint squealing noise. I tried every possible setting and device combination, but the issue only got worse, and any connected speaker or headphones produced crackling. I contacted LG customer support, sent them a recording, and was told I’d have to wait until the following week for a technician. When they finally called back, they informed me that I would need to transport the TV to a repair shop 20 km away — at my own risk. Despite the TV being defective from day one, LG refused a replacement or refund because I was 12 hours past their 48‑hour return window. A brand‑new TV should not require repairs immediately, and customers shouldn’t be penalized for discovering a defect after two days. The customer‑service agents were polite, but the policies they’re forced to follow leave customers completely stranded. If you’re considering this model, think twice. And if you’re buying LG at all, avoid purchasing directly from their online store. Their return policy is rigid, and the support process is inconvenient and unhelpful. If you want real flexibility in case something goes wrong, buy from a retailer like Best Buy or Amazon, where returns are straightforward.

I bought a lg smart tv and regret it. The picture is really good but that is about the only good thing about it. For ever it reset apps and the tv guide loads extremely slow so I have to switch the power off and on. I am going to sell it on e bay and buy something else. Extremely disappointed

Absolutely appalling to navigate ANYTHING, but especially if you want to retune the wretched television. I will NEVER buy another LG product as long as I live! No, obviously they don't have anyone testing their products before they put them on the market, or they don't care what defects are found, because it CANNOT be acceptable to have something so profoundly disfunctional! What an utter waste of money. AVOID AVOID AVOID

Do not buy an LG TV. Absolutely dreadful. Turns itself off mid programme. Takes an absolute age to load anything. Bag of absolute KAK in every aspect. You have been warned!!

Just got a lg tv it is the most superior TV ever love the fact that it even goes on the Internet

Every LG TV I've had (3) has started to fail after 2-3 years. Power issues / display issues... I'll never purchase another LG TV.

Terrible, sound cuts out frequently. Everything is just for adds. LG basically just want a billboard in your living room, default to never turn of but to simple just run adds

Our OLED tv developed a white line across the top of the screen when it was only just 3yrs old. 18months later the tv continues to turn itself off.

LG support gave me the runaround. Can you give this info? Can you get me that info? I can’t possibly know what is wrong. However, within 2mins of talking to a tv tech I am told that it is because of the broken screen. The tv goes into protection mode and turns itself off.
I find it difficult to believe that LG support would not know this.
TV not worth it. LG support definitely not worth it.

Worst tvI have ever bought in my life previous ones were Panasonic and excellent ,bought this one from Curry’s with no reasonable assistance or back up cost me over £1000 and I consider it the worst tv I have ever bought might still contact Curry’s as only bought this last November

I will never ever buy an LG tv again. LG funnels you into their system to gather personal information. Just finished 45 minutes trying to "upgrade" the app in order to log into You tube tv. I'm forced into an app update even though it isn't required by You tube tv. It is an LG scam. Must go to the computer since can't use the tv. Password authentication is broken. constant system error etc etc. Bad engineering. No matter what the picture quality could be nothing is worth this.

Slowest tv ever - I’d rather have one from the 80s

I purchased my LG tv one year ago. It kept switching off so I took it back to Currys (where I purchased it). I was told there was a trouble with their software when it was sold to me. Curry’s refused to refund but LG told me they would send it back with a “work around” that I could install. Being almost 70 I told them I don’t understand what they’re saying. Long story short it came back compete with “work around”. It now rarely switches to blank screens and when it has it comes straight back on however my bbc programmes keep switching off my live tv and my subtitles don’t work on half my programmes. I’ve reverted to watching tv on my old laptop which outperforms this awful tv. Customer service from both LG and Currys was atrocious. They sold me a faulty tv and would not take it back so I could get a working tv. My family all purchased tvs at around the same time, different brands from other companies. A couple from Argos, one had to be returned with a fault which was refunded immediately and another was purchased which was perfect as was the other one. Mine was the only LG tv and the only one purchased from Currys. Needless to say neither LG or Currys will be getting any business from me or my family in future.

I would give it minus 10 if I could, the chip in the television keeps switching it to update apps and menu takes ages to come up, some times i have to switch it off and on to get it to work.
The only good thing is picture quality.
Why don't they reply to reviews don't they even care

Just echoing what many others have said.
It doesn't matter how good the picture is, if the TV decides to shut down or restart every few minutes because it needs to "free up memory" or perform some other useless function that doesn't actually do anything at all.
You can't enjoy any programmes without them being interrupted because the 'app needs to refresh' even though it did that 20 minutes ago. Or five minutes ago. Or one minute ago.
I hate my LG tv. I hate it.

Worst Smart LG Tv. Since installation, I have had numerous problems. Customer service is not helpful. The TV keeps updating programs daily, denying TV viewing. IF YOU HAVE A CHOICE KEEP AWAY FROM LG

Bought a new LG OLED55C44LA in January 2025. Having had it for a full year I thought it was time to give it a review. In short:
- Set up easy
- Great picture
- Great sound (although I purchased a sound bar with it which does make a positive difference)
- Poor remote control where some of the buttons have started to fade. I've had to paint them with clear nail varnish to stop further deterioration. This is just poor design LG. Also, like many people, I don't find the remote's wheel easy to use.
- Like many other people, I can't use the "Test Signal" option as all I get is the spinning wheel of doom. LG's response seems to be that if you can receive all channels (which I can), it's not a problem. But it is a problem to me. I'm one of your customers LG who has paid a lot of money for your TV. Don't be so dismissive. A simple software update should be sufficient in the same way that Apple do to fix bugs and the like.

So, LG, if you want repeat customers and recommendations you need to improve on some aspects of your service.