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The Ramp People Reviews 

11,223
•
TrustScore 5 out of 5

4.9

Mobility Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Considering 1,024 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times and the sturdy, high-quality materials of the products that perfectly meet their daily needs. Many people note that the online ordering process is smooth and straightforward, while customer support staff consistently offers friendly and helpful advice before purchases. However, some reviewers were not happy with delivery complications, mentioning that orders occasionally arrived in separate parts or required contacting support to resolve missing items. A few other people also felt that product sizing could be tricky, noting that certain items were occasionally difficult to fit through standard doorways or spaces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and sturdy build of the... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and next-day shipping options.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are sturdy, well-made,... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with the efficient and... See more

Order

Reviewers highlight positive aspects of the order process, describing clear websites, helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesterday, only 48 hours after placing my order, 2 small dog ramps arrived to help my dachshund get up and down. Excellent quality and lots of height options means they are perfect for access to the... See more

Rated 5 out of 5 stars

Spoke to staff for advice before purchase, and also after when amending delivery date. In each case, staff were knowledgeable, articulate, helpful. Needed to get wheelchair user into house that ha... See more

Company replied

Rated 5 out of 5 stars

Good clear measuring instructions on website plus advice on what size ramp to buy. Helpful videos of actual product being put into place in a doorway. Product was in stock so delivery was fast. Pri... See more

Company replied

Rated 5 out of 5 stars

Very user friendly website where it was a simple task to find the product I needed. Great comms which assisted in my decision making. Product delivered at the pre-specified and agreed time and date to... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Manufacturer
  4. Medical Equipment Supplier
  5. Office Equipment Supplier
  6. Safety Equipment Supplier

About The Ramp People

Written by the company

The UKs No.1 Ramp Supplier

  • Over 25 years manufacturing experience
  • Best Price guaranteed
  • Thousands of ramps in stock
  • Next Day Delivery Available
  • Free UK Mainland delivery *2-3 days
  • No quibble 60 days returns
  • Huge range of car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, disabled ramps, scooter ramps, portable ramps, speed bumps, motorbike ramps, cable protectors and wheelchair ramps

Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(11,223)

922 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

8 July 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

My new Walker was delivered on time

My new Walker was delivered on time, and I'm very pleased with it. It's very well made and much lighter than my old one.

6 July 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Ramp of good quality

Ramp of good quality with convenient delivery.
Straightforwardly fixed and seems to fit the requirements beery well so far

9 July 2026
The Ramp People logo

Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Very quick service and easy…

Very quick service and easy communication. Would certainly recommend.

6 July 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Thank you the Ramp is just what I…

Thank you the Ramp is just what I needed it is much easier to get the wheelchair in and out of the house now.

13 July 2026
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Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Spot on

As a retired Engineer after 40 years i can appreciate excellence in performance quality, design and delivery. Spot on.

13 July 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

It was easy to order

It was easy to order. The ramp came when expected and it works.

13 July 2026
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Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Prompt service

6 July 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Prompt response

Prompt response. Arrived within 2 days. Well made product. Good communication and tracking of parcel. Very good service.

10 July 2026
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Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 1 out of 5 stars

Stay away from this scammer

Stay away from this scammer.

I bought from you through Amazon and requested a refund countless times, but you never refunded me. The item arrived damaged, and you didn’t even arrange a collection. Instead, I was expected to pay £44 to return your damaged item.

Do you still not recognise me?

6 July 2026
Unprompted review
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Reply from The Ramp People

We have requested further details from you as we do not recognise you and we have not received a response. We can assure you we are a genuine company and not a scammer so we are very surprised by this review.

As per our returns policy, returns are at the cost of the customer unless proof can be provided to show item damage/defects.

If you can provide photos to show the damage, feel free to reach out to our customer service team who would be more than happy to assist.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Good quality ramp

Good quality ramp, delivered promptly. I have used The Ramp People before and found them to be reliable and helpful.

8 July 2026
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Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Returning customer

Returning customer.
Never have a reason to be negative towards "The Ramp People".
Quick response, Very good comms.
Good quality products at a very competitive price.

8 July 2026
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Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Good experience choosing a ramp

My call was dealt with by a very helpful and knowledgeable lady who helped me order the best ramp for my property. The ramp arrived much sooner than expected which was greatly appreciated. Putting it together was quite challenging but it is now being used and is really fit for purpose. The height adjustment was something I wanted but couldn’t find elsewhere and the collapsing inside ramp to enable the door to be closed when ramp not in use, is very clever
Many thanks
Bryan

8 July 2026
The Ramp People logo

Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

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