The Telegraph Reviews 

Extremely difficult to cancel subscription - still have not been successful. Absolutely terrible service.

Spreads misinformation and fear mongering.

The quality of writing in The Telegraph is consistently high, particularly when it comes to the arts. Such a shame then that they have published bare-faced lies. Spent a few hours fact checking a particular news story, for my own peace of mind, only to discover that The Telegraph have indeed printed lies. To laugh or cry. A shame to ruin a reputation this way.

I paid for games. I was then shocked to find £269 taken from my account. I tried to have it refunded but couldn't get anywhere. I attempted speaking to their "helpful" phone staff who repeatedly told me they had no record of this money being taken by them.

Just a propaganda machine, fortunately most people are have awoken from their slumber, and take this nonsense of a newspaper with a pinch of salt.

Signed up for their "pay £39 for the year" offer but am definitely going to cancel before it renews. I didn't realise you had to sign up for the puzzles separately but they had an offer on that too so I did the "get six months free and then pay £39 per year". I would have been happy with that as I want to do the cryptic crossword every day but it does not work!!!!! I sent an email to customer services on their feedback email address after I tried to do the second day and got an email back saying they don't respond to emails and suggested, if I couldn't access the puzzles, I do loads of stuff to delete cookies, et., etc., etc. but none of it works on either my tablet or my laptop. Disgraceful service and no wonder almost all of the ratings on here are 1 star. I've put my TS number here but I bet a pound to a piece of s*** no one resonds.

Having signed up for a subscription at full price and deciding to cancel when it no longer suited me many months later, I was surprised to have to endure a digital assault course to be able to find my way to cancelling the subscription. DT goes over and above in its methodology to make it as difficult as possible to cancel. Not only extremely cynical but totally off putting and ensures I will never take out a DT sub again.

I made the mistake of taking out a subscription, it was only about £20. Then a year later they want to renew at over £200. There is no way to cancel except ring a call centre who are difficult to understand. They try and talk you around cancelling, I had to repeat several times I wanted to cancel before they would.

I wouldn't pay anything for this newspaper subscription given that they print articles in support of a serial killer! Never again.

If I could rate 0 stars I would. Scammers!

Same As the express paper a shameful untrustworthy rag
They put interesting stories on the media everyday then block you from reading with popups asking for money to reject harmful cookies
This is blackmail

They have just taken £199 from my account and will not refund!!! Annual reminder email came into junk mail. They refuse to refund this is so unfair who can pay £199 for this and get away with it. What’s stopping them making it £1999? £100000? There is no limit if you don’t get a refund!!!!

My £39 annual subscription with the Daily Telegraph is due to expire very soon, they have sent me a reminder stating that the renewal fee will be £199.
I have had very annoying experiences in the past from this company and unfortunately there is no 'cancel my account' button, instead they insist I call 03309 127113 and speak to a 'member of our friendly team'. I don't want to call them, I simply want to cancel the account.
I've spoken to their 'friendly team' in the past, trying to cancel a previous account, and was bombarded with special offers via email and requests to call them, they don't take no for an answer.
The expiring £39 subscription wasn't worth the money, I don't like paying good money to be served up with what I consider to be crude propaganda, the ranting of warmongers, vulgar jingoism and disinformation.
I have seen that others in this Trustpilot Telegraph thread have had money taken from their account - and it is difficult to get it back.
It must be against consumer law to operate in this fashion, they need to put a "I want to cancel this account immediately" box in the subscriptions section of the online 'My Account' details.
I do not have a recurring subscription and if they take this money without my agreement there will be some awkwardness to follow.

Do not be tempted to sign up for a free trial - - it is incredibly difficult to cancel, the customer service staff are atrocious and you will end up both extremely frustrated and significantly out of pocket.

The level of complexity associated with the cancellation process is such that TMG appear to be actively trying to make it as difficult as possible to walk away. Borderline scam operation.

Great price at £1 pm, but poor journalism

I am still eating for a refund of £247 for a cancelled subscription taken out of my account 03/03/25.
They have admitted that they are at fault. I am a pensioner and it’s a lot of money.
Second rate, shoddy and completely disrespectful to customers.

0.4 out of 5 is a terrible rating .. i would close the paper down if i was them

Beware, 3 month free trail ends 48hours before the deadline. You are not forewarned. They deduct your subscription €19.99. There’s no mention of it anywhere although they say it’s in their Ts&Cs.
Paypal refunded me as they didn’t respond in time to my appeal. Avoid or cancel well before deadline.
Underhanded and sly.

I am sick to death with their 'clickbait' reporting which appears regularly in my newsfeed. Their headlines are terribly misleading and the accompanying articles, distorted and unsubstantiated...Consequently, 'The Telegraph' epitomises 'post truth' news reporting and so in my opinion, should be avoided at all costs!

I signed up for the digital 1 month free trial on 11th March which states 1 month free, then 2 months for £1, then £14.99 per month unless cancelled.
Since I didn't know at this stage if I would want to continue the subscription, I went into my account to turn off the autorenew since I should be able to decide myself after any trial period if I want to continue after trying the product at the deal advertised. After all, this is the nature of a "trial". I would not have signed up at all if I had thought I could not cancel and was locked into a monthly payment regardless - but what I read before signing up assured me that I could cancel, so I went ahead. However, I was first very frustrated to find I needed to call a customer service agent to cancel the autorenew (always a sneaky sales tactic in my view) then when I confirmed whether I would still have access for the months I had signed up for and was told I would - backed up in the terms and conditions I'd read - I actually then had my access stopped the same day, and now I cannot get a trial as apparently I have used this up - over the 2 hours I had it. An email to customer services has gone completely unanswered. If this is how they run their business i'm not sure I would trust their journalism. I was genuinely looking to sign up for a yearly subscription after the trial but will now think twice.

The Telegraph admitted that they are at fault. This has taken three weeks, ‘phone calls and emails.
They assured me that my refund would be issued and here I am still waiting for it!
The Telegraph has gone from a prestigious organisation to a two bit, shoddy enterprise that just doesn’t consider it customers. Read the Times, it’s a far superior read anyway!