Taylor Wimpey Reviews 

We have had a very positive experience with Taylor Wimpey so far. The sales team at Amble Court have been friendly, professional, helpful and responsive throughout the process so far. They have answered all our questions patiently and made what is a very important decision for our family feel much easier and more reassuring. We are very pleased with our new home and look forward to moving in. Thank you to the whole team for your excellent support.

Went to view a new property at Gillingham Lakes .
We have just purchased a 4 bedroom detached and paid our initial deposit. So far we have found the staff very helpful and efficient

Incredible customer service and kindness from Emily at Seaham Garden Village. We will definitely recommend Taylor Wimpey at Seaham!

We have had an excellent experience with Taylor Wimpey at Appledown Meadow, Coventry, from start to finish.

Sandeep from the sales team was fantastic throughout the entire process. He was always available to answer our questions, responded quickly to our phone calls and emails, and kept us informed every step of the way. As first-time buyers, buying a home can feel overwhelming, but Sandeep’s professionalism, patience, and friendly approach made the whole experience much less stressful and gave us confidence throughout the journey.

Following completion, Luke was equally helpful in dealing with the few minor issues we had. He responded promptly to our emails and messages, kept us updated, and made sure everything was resolved quickly and efficiently.

We would like to say a huge thank you to the entire Taylor Wimpey team for making our first home-buying experience such a positive one. We have been extremely impressed with the level of communication, customer service, and the quality of our new home. We wouldn’t hesitate to recommend Taylor Wimpey at Appledown Meadow to anyone looking to buy a new-build home.

Gilly J was great

Very nice staff and allot of information provided

Amazing experience so far. Our developer Vanessa has been wonderful and extremely helpful as myself and my partner are first time buyers and are unsure of how this process works but Vanessa and Taylor Wimpey have been wonderful

The customer service agent Donna was brillant and very informantive . She went out of her way to help us thank you

Michelle at altofts is a true asset there! She was so helpful from start to finish. she answered all the question I asked and was great helping me choose my colours and upgrades. I can’t wait now to get in my new home.

great stress free
great communication

Excellent customer service. Thanks Emma( Mickleover site) for helping in explaining everything in detail

What a brilliant Customer Service experience with the Coventry TW (& the Telford team) aiding me in finding a house. Ive had them looking at different builds all over the site & must of drove them mad!! Sandeep and Nathan are a pleasure to do business with 🏡

Great communication between us and the sales executives. Emma, Jenny and Jay at Salden Place East deserve a bonus!! ❤️ They made a smooth process for our reservation! ❤️

Our sales executive Sharon was fantastic! Incredibly helpful and has tried to keep the experience of buying our home as stress free as possible. We have spoken to a couple of the building team on site when we viewed our home and they were also really friendly and happy to answer any questions. When we came to our reservation appointment, Sharon was prepared and understood that it was a lot of information to take in

Nilesh is an excellent Sales Executive who is always professional, proactive, and genuinely cares about his clients. He consistently refers high-quality business to us, and it's clear he takes the time to understand his customers' needs before introducing them. He's great to work with, communicates well throughout the process, and is someone I wouldn't hesitate to recommend. Looking forward to continuing to work together for many years to come.

Taylor Wimpey, separately warned that the housing market was in a “prolonged downturn”. Your fault. The current market conditions highlight a long‑standing issue: housebuilders have been charging far too much for new homes and flats. Many developments offer poor value for money, and service charges for flats are often unreasonable and poorly explained. Consumers deserve fair pricing, clear information, and homes that justify the cost

What a great experience with Taylor Wimpey.

Sale executives were amazing at Coatham Gardens. Thoroughly explained the process of buying a new built and well guided through. Very welcoming/very well organised/very informative and very helpful. Communication was first class.
Thank you so much to Jackie & Lesley. 5 stars!!!

Unfortunately, our experience with Taylor Wimpey's after-sales service has been disappointing.
Since moving into our home, we've raised a number of concerns and have often felt that responses have been dismissive rather than genuinely focused on understanding the issue being raised.
We understand that not every issue falls within a developer's responsibility, and we have never expected Taylor Wimpey to resolve matters outside their control. However, we did expect clearer communication, empathy and better support when looking for advice.
The home itself is good, but the level of after-sales care has left us disappointed and is not an experience we would currently recommend to friends or family.

Hello team ,
We are enjoying a wonderful journey with you all. Much thanks to Zoe for bringing life into the process.

We have had a fantastic experience with Taylor Wimpey throughout our purchasing journey. From the very beginning, the whole process was well organised, smooth, and professionally managed.
A special thank you to Lisa and June for their exceptional support. They were incredibly helpful throughout the entire process, always taking the time to understand our needs and helping us choose the best options for our circumstances. Their honesty, professionalism, and genuine advice gave us confidence in every decision we made.

They were always available to answer our questions, explained everything clearly, and were patient and understanding whenever we needed further clarification. Their friendly approach and excellent communication made what could have been a stressful experience feel much easier.

We truly appreciate everything Lisa and June have done for us and would highly recommend Taylor Wimpey to anyone looking for a new home. Thank you both for making this such a positive experience!