What fantastic service I received from the staff at Stebbings. Friendly, smily and so honest and upfront with their sales and numbers. Both Tom and Tom were especially helpful, no pressure from them w... See more
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All Stebbings' cars are personally selected for retail sale, rigorously checked and fully prepared in our state-of-the-art workshop and valeting bays before delivery to ensure customers complete satisfaction.
Contact info
United Kingdom
- www.stebbings.co.uk
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Replied to 25% of negative reviews
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From first walking in to the day we…
From first walking in to the day we left with our new car it felt effortless ad personal. Tom Boyns made sure nothing was too much trouble and that our car was tip top for when we collected it. Thank you again and we will definitely be back in the future.
Bought a car from Stebbings today
Bought a car from Stebbings today, and Charlie was brilliant from start to finish. Very helpful with everything. Would definitely recommend Stebbings and Charlie to anyone looking to by a new car!
I guess them being a volume car seller…
I guess them being a volume car seller means they're terrible at customer service via email. Three mails now and zero response. It's like they don't even want to sell the car.
Top guys at Stebbings
Top guys at Stebbings ! Had dealings with Tom and Ben -nothing is too much trouble and their before and after sales is second to none! Fantastic guys and I wouldn't hesitate in using them again.
Great experience at Stebbings
Great experience at Stebbings, having previously bought a car there we knew it would be the place to go to for our next car. Andy and Charlie (Shirley ;-) ) were both very friendly and knowledgeable and we never felt pressured to make a decision. Smooth handover of part ex and new vehicle. Great service from start to finish thank you Andy and Charlie, will definitely be recommending Stebbings to friends.
After collecting my Mercedes I would…
After collecting my Mercedes I would like to thank Tom and Ben for making it a seamless experience. They were friendly and knowledgeable and I couldn’t be happier.
I recently bought a car from Stebbings…
I recently bought a car from Stebbings as I have done a few times before. We dealt with Tom Boyns for the sale who was very helpful and knowledgeable and answered my many many questions so thank you Tom. I would also like to give a mention to Bobbi in the service department who was super helpful in arranging a couple of remedial bits done so thank you to Bobbi too. Can’t recommend these guys highly enough. 😊
Pleased with the end result
Although a few hitches along the way, I've ended up with a car that I'm very pleased with so far. Many thanks to Jack and then Jake for your customer service and friendly help.
Avoid – Complete Waste of Time
I travelled over two hours to view a 2024 Tesla Model 3 after being assured it was in good condition. When I arrived, the car was in an absolutely shocking state – easily the worst condition I’ve seen for a car of that age. It was covered in marks and was nothing like the condition I’d been led to expect.
I’d also been given a part-exchange valuation for my 2023 Mercedes C-Class with just 9,000 miles, which is in immaculate condition. After inspecting it, they suddenly rejected the deal without giving any genuine reason. They didn’t even make a revised offer or attempt to negotiate – they simply sent me away empty-handed after I’d travelled over two hours.
The whole experience felt misleading and was a complete waste of my day. I lost an entire day based on inaccurate information and poor customer service. I would not recommend this dealership, and I’d strongly advise anyone considering buying from them to inspect the vehicle carefully rather than relying on what you’re told beforehand.

Reply from Stebbings
Seamless process
Seamless process! Recently purchased my new car from Stebbings and the whole experience was faultless.from first arriving there was no salesperson trying to hassle you into a sale! Once I’d found the vehicle I was looking for I approached Tom Boynes who couldn’t do enough to help and make the whole thing effortless and actually enjoyable. Definitely the place to go and ask for Tom!
New car
We have been looking for a family car for a while now. Financially as running two cars is expensive, but buying a new car is also expensive. We don’t have the best trade ins either. Jack was very helpful throughout the process. There’s a wide variety of cars to meet needs, and we fell in love with a Tiguan. Jack was a great sales rep, talking us through the car finances options, talking about the car. Jack was friendly and approachable throughout and was relatable. The experience went beyond just buying a car. The trade in process was easy and Jack was helpful along the way in answering any questions, even helping us unload the car to put in the new car on pick up day as we needed the stuff for our 8 week old.
Would go back next time.
Just purchased a astra from stabbings…
Just purchased a astra from stabbings kings lynn from Tom Boyns. Tom was super helpful and work with us really well. Service was incredible and very efficient, plus the car is loevly and clean. Thank you 😊
Great experience
Great experience! I was put at ease by the salesman Tom Boyns
The deal offered was very close to what I had in mind so was a very easy process.
No high pressure tactics just how I like it.
Car was ready for collection in 2 days and looked great!
Would definitely buy from Stebbings again and highly recommend.
I had a great experience with Jake at Stebbings
I had a great experience with Jake at Stebbings. He was professional, friendly, and never once made me feel pressured into making a decision. Instead, he gave me the time and space I needed to make sure the car I chose was the right one for me.
It had been a long time since I last bought a car from a dealership, so I was naturally a little cautious. However, Jake’s approach, knowledge, and professionalism quickly put me at ease. He answered my questions honestly and made the whole process straightforward and stress-free.
Thanks to Jake, Stebbings lived up to the reputation that so many reviewers on Trustpilot speak highly of. I came away feeling that it is a safe, reliable, and trustworthy place to buy a car. I would happily recommend both Jake and Stebbings to anyone looking for a positive car-buying experience..
Excellent service
From the minute we walked into the show room, we were really impressed with the professionalism, friendliness and atmosphere of the place.
We had booked to look at a particular car and were taken car of by Charlie, who showed us around the car, arranged the test drive and talked us through all the paperwork. It was a very smooth procedure. Charlie also kept us up to date on delivery times of the vehicle, which we had opted to have delivered to our home.
Can’t recommend Stebbings and Charlie highly enough - excellent service from start to finish.
Would also like to Thank the gentleman who delivered the car, he was lovely and brought the car down to us, much earlier than I expected - sorry didn’t get your name.
10 out of 10 to Stebbings, Charlie and the lovely delivery man.
🌟🌟🌟🌟🌟
A lovely car sales garage
A lovely car sales garage. Great selection of cars to offer at great prices! Our salesperson was Thomas Boyns who was a lovely approachable salesman who walked me through the whole process and kept in touch with me throughout after sales! Recommended to family and friends as it’s a great place to go!
Excellent service at Stebbings
Stebbings have a great showroom, variety of cars and fantastic customer service. I dealt with Tom Boyns when I purchased my new car and he was amazing throughout. Tom answered all the questions I had and provided excellent customer service from our initial contact right up to after sales care. He was very helpful and great to deal with. The car was ready for me to collect within a week after the agreement of the sale. The car was spotless when I collected it and handover was very straightforward. Highly recommend Stebbings when buying a new vehicle and Tom!
The first time I called stebbings I…
The first time I called stebbings I spoke to Thomas Boyns and discussed a car they had for sale, Thomas was super helpful answering all queries I had. Following on from this I went and visited stebbings to view the car and Thomas went above and beyond to help, following this they had the car ready to go within a week of my first call. Brilliant service from all at stebbings
Stress Free Experience
I had the pleasure of dealing with Tom Boyns, who helped me through the process of buying my car at Stebbings. Tom was helpful,polite, knowledgeable and friendly. The whole process was made very easy and enjoyable.
This is my 3rd car from Stebbings
This is my 3rd car from Stebbings. On this occasion I dealt with Andy from start to finish. Andy was knowledgeable, honest and gave me genuine advice on which car to buy. Even on collection he highlighted a few issues and arranged to sort them
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