I rarely complete these as you can go on forever but I felt I must as my experience was one of excellence from all involved from the booking by telephone to eye test to working out the best way to cho... See more
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Specsavers delivers high-quality, affordable optical and hearing care including home visits.
United Kingdom
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Extremely kind and knowledgeable staff took time to listen to what I wanted and needed

Reply from Specsavers
It is just good to visit an efficient and friendly team.

Reply from Specsavers
I don't remember the name of the specialist who examined my eyes and selected my glasses, but I am very grateful to him—he was very pleasant, patient, responsible, and knowledgeable in his field.

Reply from Specsavers
Good eye testing for me, I was given a date to collect my new glasses &time but the staff over worked and no where to sit but they do there best but it was Half a hour before it was me turn.

Reply from Specsavers
For the second time I had to ask for a review of my prescription. The glasses were altered. However when I had a meeting with an ophthalmic consultant he advised the prescription is still not correct and that my cataracts are in urgent need of treatment.

Reply from Specsavers
Staff were really helpful.
I'd just gone into get my glasses replaced. Gave me some great affordable options.

Reply from Specsavers
Superb service and glasses. I couldn't be happier with the service I recieved and the 4 pairs of glasses.

Reply from Specsavers

Reply from Specsavers
Very thorough staff and very helpful pleasant experience

Reply from Specsavers
Great experience when choosing the glasses but when they were fitted they were lopsided and didn’t fit. Despite the lady bending them twice they still didn’t fit properly. I tried to explain this but the lady was dismissive and told me “see how you go!” When you’ve spent £300 on a pair of glasses that is not a satisfactory response. I returned the glasses a week later and received a refund.

Reply from Specsavers
I hadn't visited Specsavers for many years and will now use them in future. Much better than a rival highstreet opticians who gave me generally poor service recently.
They helped me choose glasses which I like, and fitted them well. Good friendly customer service throughout. Weston-super-Mare branch reviewed.

Reply from Specsavers
They don’t tell you how much the eye test is until you’ve already had it!
I didn’t like their selection of glasses do went to Boots instead.
They also use the Astley distribution centre and it’s ruining the lives of locals. Google it!
Appointment was on time going through all the procedures everything was spot on

Reply from Specsavers
Friendly, knowledgeable staff from first entering for appointment to collecting new glasses.

Reply from Specsavers
Audrey who attended to me from the beginning of my appointment to the collection of my glasses made my experience a very pleasant one. She was welcoming, knowledgeable and very helpful.

Reply from Specsavers
I had my eyes tested and was told my sight had changed slightly resulting in new glasses, new glasses were ordered and a week later they arrived,great service.

Reply from Specsavers
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