Sorelle UK Reviews 

Worst Customer service. They repy .. yes.
But typical no help .. go f yourself attitude.

Ordered a turquoise dress. By email they said it was a return. To me that means used. no1. The. It arrived and is green. It’s not the same as webpage. They reply yes it is.

Would give 0 stars if I could. Placed an order on 4th May and still not received, the tracking also still says preparing for shipment. I’ve sent 4 emails to find out what’s happening and each time I’ve been told it will be dispatched within a couple of days. Shocking service, potential scam. Would not recommend.

Used to be a really good customer I ain’t even opened my item , it stinks from the inner packaging they’re trying to say it is brand new but it reaks. I messaged one minute after the item was delivered at my door ! I will be avoiding this company in the future as they said I can’t return this but I’ve not tried it on and it’s come smelling so bad !!!

Should be checked! All their sizing are inconsistent - when I asked about returning items and sales items they advised that materials vary for fitting - despite only having one size chart to cover all dressses. Both size small and medium do not fit me - I would say on average I am a small on top and medium on bottom. Both sizes are way too small on the bottom and huge on the top. Definitely would not use again but they trap people by only letting them have items return to the warehouse within 14 days to receive a cash refund otherwise you can only have store credit which is valid for a year. No good to me as none of the clothes fit!!

Clothes are terrible quality. They don’t look anything like the pictures. You have to pay to return the parcel - this is not cheap it cost me £11.95. There is NO communication from Sorelle like other companies acknowledging the return. You also have to wait for up to 28 days from when they receive the parcel to refund you your money. I will NEVER order from this company again. Read the reviews don’t put yourself through unnecessary stress.

I’m really happy with my order from Sorelle UK Clothing. The quality was amazing, delivery was quick, and everything fit so nicely. I’ll definitely be ordering again! 💕💕

Im always finding myself taking all of my sisters clothes from Sorelle UK , their clothes are not only gorgeous but amazing quality aswell!! I would reccomend their brand to anyone trying to find a perfect holiday outfit or even bikini!! Im obsessed to say the least. xx

Customer service is 10:10 had a issue and they resolved it very professionally and they are very quick to respond will continue being a loyal customer

Ordered 2 bikinis for my hens and the quality is unwearable. Nothing like the photos you can see the white skinning padding they put in the top the material is that thin. Shien is better quality than these swimsuits. Paid 45 euro cause got them in the sale of be even more angry if I paid full price, then 21 euro customs and I can't even use them. Not happy don't buy from here.

Ordered the estella 3 piece for my holidays. Absolutely perfect, size s (true size) and looked exactly like the images. Came next day also!

I would give no stars
Absolutely awful company

Do not buy from these scammers.

Refusing to give a refund even though I returned the item with tags and in original packaging within 14 days.

They are taking advantage of young girls wanting to shop on the internet and this needs to be stopped. Boycot

Wish I read these before ordering
I ordered three dresses, I did not like the look of the sequin ones so tried on one red floral. Which was so short in the body. I was in Swindon for work and on returning I posted the items back. Little did I know my items were returned on the 2nd week. Day 15, yet after day 14 you don’t get a refund you get store credit! For items returned fine regardless
On returning the dress I didn’t even try apparently had a mark and I got no refund at all. Always check inside and outside regardless of not liking them as this looks like make up which would be on all dresses had I have tried them!
Still awaiting a complaint response as I want the credit refunded and will have to pay to have a dirty dress that I don’t like now returned to me

I ordered an outfit from sorelle for my birthday because if anything than my birthday suit it's a sorelle dress. I ordered a 3 piece set which slayed!!! Also, I am aware of some negative feedback in terms of customer service however in relation to my recent experienced they have been nothing but fab!

Obsessed with all my clothes from sorelle! Love the quality and their clothing is insane!! Would highly recommend Sorelle to anyone looking for some quality unique pieces 😍

Amazing service love the clothes, need more!!!

Unreal quality and always looks exactly like the picture !! My favourite company for holiday and going out fits, always a perfect fit xx

My absolute go to for holiday fits and unique pieces. I have been shopping with Sorelle for years now and can’t fault the quality or value at all! x

I love my sparkly dress. It was a showstopper.! It’s beautiful and came in a timely manner. Definitely will order from Sorelle UK again!

Sorelle have genuinely the nicest clothes!!! They fit like a glove they are so figure hugging it’s ridiculous! I feel so confident whenever wearing anything by them 😍 absolutely love ! 10/10

Loved my outfit so much always the best quality and fast shipping