I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more
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Company details
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Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.
Contact info
unit 75 Brickyard Road, ws98sr, Walsall, United Kingdom
- 01922452266
- sales@sladesgarden.com
- www.sladesgarden.com
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Prpt delivery and a good price
Poor service
Ordered dark grey tiles, light grey tiles arrived. Paid for next day delivery, delivery came in 3 days. Delivery driver dropped the tiles in the middle of the path meaning they had to be moved instantly and ultimately fell over and broke.
My slabs
Excellent service, delivery Excellent,email when out for delivery spot on,Excellent company to buy from very happy 😊
Absolutely amazing company
Absolutely amazing company, they beat a well known branch on price by half and with free delivery to hd5. They delivered within 5 days and all the slabs are quality made. I do definitely recommend this company. Thank you so much!
Happy Customer
Great price and exactly as described. There was a delivery error by a third party and Slade's were excellent at resolving the issue. I always think that the seller's response is more important than the error (Mistakes happen..,) I cannot fault Slade's on their care and great communication. I would happily buy from them again.
Decent company.
It was a bit confusing what time delivery would be.
But I had no worries.
The delivery driver was kind and put the delivery outside my front wall on the pavement.
It wasn't big so was fine to leave until builder came to move to back garden.
A great service at a great rate meaning…
A great service at a great rate meaning full value for money . Would strongly recommend
Delivery On Time and I could track the…
Delivery On Time and I could track the delivery
Slabs arrived broken on pallet
Slabs arrived broken on pallet, emails sent but no response from customer service.
Good Customer Service
As described, delivered on time and kept well informed of delivery date.
Excellent from the start of the process
Was so impressed with the level of…
Was so impressed with the level of service I received. The prices are very reasonable and delivery free . Slabs were delivered really quickly. Great service all round would highly recommend this company.
Disappointing service, no communication and items were damaged upon delivery which I had to replace myself
Ordered 40 slabs, only 20 arrived and I had to call and ask where the other 20 were. They arranged delivery for the following day however I was in work so could not take delivery. Upon investigation, five of the slabs were damaged beyond use, some even with corners missing and they had been packed carelessly. I was advised to inspect the slabs and report any damage however due to illness and weather issues, this was a few weeks later. I reported the five damaged slabs with photographic proof but never heard back from them. I sent a follow up email with still no response. Not only did this delay the project but I ended up having to replace the damaged slabs out of my own pocket. I would have purchased locally with better service and peace of mind had I known the issues I would face. Overall a very disappointing experience & I do not recommend. £45 out of pocket having been promised replacement slabs before all communication ceased.
Great communication throughout the…
Great communication throughout the whole process, many thanks
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