Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The simply health plan, enables me to have regular check ups in regard to dental and glasses. I change my glasses quite frequently thanks to Simply Health. The process of uploading receipts is so ea... See more
Company replied
I spoke to Ann Taylor who was very helpful and professional in addressing my queries. Ann clearly explained to me how the scheme worked and how to access certain services that are available to me. T... See more
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After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health denta... See more
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Company details
About Simplyhealth
Written by the company
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessContact info
Andover, United Kingdom
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4.4
Excellent
5K reviews
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Reply from Simplyhealth
Hi Luke,
Many thanks for leaving us a lovely review. We strive to provide five star service and welcome any feedback on how we can achieve this.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I had to submit my claim three times in…
I had to submit my claim three times in June and still did not get any response .Then i submitted another claim and still did not any response in July
16 June 2026
Unprompted review
Reply from Simplyhealth
Hello Eileen,
It's disappointing to hear that you've never had a response in regards to your claims.
In order for us to look into this further for you, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Quick, easy and value for money
I've been with Simply Health for many years and they keep me up-to-date with options and claiming is really easy and very quick.
22 June 2026
Unprompted review
Reply from Simplyhealth
Hello Lesley,
Thank you for your lovely review and long standing loyalty. I'm really pleased to learn that you find claiming really easy too.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I have been a member for 12 years now
I have been a member for 12 years now, I would recommend Simply Health to all my friends as they are so helpful and such a quick payout.
10 July 2026
Unprompted review
Reply from Simplyhealth
Hi Friend of Ted,
Thanks so much for your great five star review.It's lovely to hear how happy you are with the service we provide and that you would recommend us.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Reply from Simplyhealth
Hello Z Toth,
I'm sorry to hear you're unhappy with Simplyhealth. All submitted claims will show on your portal so I am unsure why yours has gone.
In order for us to investigate this further, please email us at customerrelations@simplyhealth.co.uk with your full name, date of birth and home post code.
Kind regards
Esther
Customer Relations
Simplyhealth
Great service very polite and quick…
Great service very polite and quick service
10 July 2026
Unprompted review
Reply from Simplyhealth
Hello s,
Thank you for taking the time to award us with five stars, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
My request for paper claim forms was…
My request for paper claim forms was dealt with promptly. Let’s hope Royal Mail is as swift.
9 July 2026
Unprompted review
Reply from Simplyhealth
Hi ME,
Thank you for taking the time to leave us a lovely five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent customer service
Excellent customer service. For over twenty years I have always received access to knowledgeable and sincere team members.
Claiming is straight forward and payment is swift and very family friendly.
9 July 2026
Unprompted review
Reply from Simplyhealth
Hello SK,
Thank so you so much for your amazing review and your long standing loyalty. It's great to hear you find our team knowledgeable and sincere. I'm also pleased you're happy with our claiming process too.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Issue with payment as i submitted twice…
Issue with payment as i submitted twice due to computer glitch. Problem fixed swiftly on online chat. A rare thing these days
8 July 2026
Unprompted review
Reply from Simplyhealth
Hi Amanda,
Thanks for your lovely five star review. I'm pleased to hear your claims issue was identified and resolved so swiftly for you.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent customer service
Excellent customer service polite & helpful staff would highly recommend taking out a policy with Simplyhealth.
8 July 2026
Unprompted review
Reply from Simplyhealth
Hello Wendy,
It's so lovely to hear you find our Customer Service team excellent and polite. It's also great to know you would recommend us. Thanks also for awarding us with five stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Revised claim
I contacted Simply Health because I hadn't spotted that the scanning system had selected an incorrect claim amount. The person I dealt with was very helpful and did not waste time putting a note on my file - which should lead to the claim being revised to the correct amount. Very efficient and helpful.
Audrey
8 July 2026
Unprompted review
Reply from Simplyhealth
Hello Audrey,
Many thanks for your wonderful five star review. I'm so pleased to hear you found the advisor so helpful and was able to provide you with a resolution so swiftly.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Brilliant service
Brilliant service. Easy to use and very clear on benefits.
7 July 2026
Unprompted review
Reply from Simplyhealth
Hello Elizabeth,
Thank you so much for leaving us a great five star review.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Really helpful staff
Really helpful and polite and too the point of the matter
7 July 2026
Unprompted review
Reply from Simplyhealth
Hello David,
Thank you for sharing your experience of interacting with our staff and I'm pleased you found them really polite and helpful.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Slow review
I put in 2 claims within minutes of each other, one got approved the next day the other one they took 5 days to tell me the receipt isn't clear. Leaves me thinking surely you would look at both claims at the same time. Over a week now and still waiting for approval. Never been this slow on the past.
28 June 2026
Unprompted review
Reply from Simplyhealth
Hello Paul,
Each time you submit a claim, it is classed as one piece of work and enters into the queue. Each piece of work is managed independently. The majority of claims go through our automated system, however, on occasions, claims are manually processed which can a little while longer.
In order for me to look at your claims in more detail, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Reply from Simplyhealth
Hello Cristina,
Thanks for taking the time to leave us a five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick & easy claim…
Claim paid straight away as soon as I'd entered my details. Very impressed!
3 July 2026
Unprompted review
Reply from Simplyhealth
Hello Patricia,
It's so lovely to hear how impressed you were with the ease and speed of making your claim. Thanks also for awarding us with five stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Great service
Great system. Really easy to submit the claims and always paid quickly. If you need to contact them, the staff are super helpful.
3 July 2026
Unprompted review
Reply from Simplyhealth
Hi Daniel,
Thank you so much for leaving a great five star review and it's lovely to hear you find our system great along with the service we provide.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Policy worth every penny it costs.
Have been a member since I was 16 in my own right and under my fathers account up to that age and have always been more than happy with the whole process and ease of submitting claims.
The policy is worth every penny it costs.
2 July 2026
Unprompted review
Reply from Simplyhealth
Hi Graham,
Many thanks for your great five star review and your long standing loyalty to us. I'm pleased to hear you are more than happy with the service we provide.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Simple claim procedure and very fast …
Simple claim procedure and very fast payout.
2 July 2026
Unprompted review
Reply from Simplyhealth
Hi Ian,
Thanks so much for taking the time to leave us a lovely five star review, we really do appreciate it.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Sam was very helpful and efficient with…
Sam was very helpful and efficient with a query I had about a claim.
1 July 2026
Unprompted review
Reply from Simplyhealth
Hello Mrs Monteith,
Thanks so much for your lovely review and it's great to hear you found Sam very helpful and efficient. I've passed your feedback to Sam and his manager who will also be very pleased.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
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