Shoptimised Reviews 

305
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Shoptimised was recommended to us, and because there was no contract to tie us in, we were happy to proceed. The onboarding experience was seamless, with very little extra input needed from us. Than... See more

Rated 5 out of 5 stars

We have been working with Shoptimised for the last 3 months and have been very impressed with the returns we have seen on our incremental shopping campaigns, as well as the knock on improvements we ha... See more

Rated 1 out of 5 stars

Terrible company. Cold called offering their services and very poor/non existent results. They kept moving the goal posts on why the result were so poor. Parted company after 5 months. Promised the... See more

Rated 5 out of 5 stars

We would like to say a huge thank you to Zach for his support during the recent migration of our website. He went above and beyond to troubleshoot the issues we were facing with our shopping feed and... See more

Company details

  1. e-Commerce Solution Provider

Written by the company

Shoptimised helps eCommerce businesses sell more products online through Google Shopping with our award-winning Feed Optimisation and Incremental Sales software. We work with retailers and agencies to improve product data, increase visibility, and get more from Shopping performance. Too often, brands try to scale through bidding changes and campaign tweaks when the real issue sits in the feed. If the product data is weak, everything built on top of it is harder to scale. That is where we come in. Our platform helps teams optimise feeds at scale, improve product data quality, strengthen catalogue visibility, and make faster changes without relying on developers. We also offer Incremental Sales, helping retailers unlock revenue from products that currently get no clicks or no conversions, without disrupting what is already working. Alongside this, we provide Premium Google CSS, helping retailers and agencies improve Shopping efficiency and reduce CPCs in Europe. We work with ambitious retailers and performance-led agencies that want more control, less wasted spend, stronger ROAS, and clearer visibility into what is driving performance. Intelligent software powered by people.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

305 reviews

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4.4

All reviews

(305)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Great results

Since coming on board we have had significant uptake in incremental sales due to the shoptimised platform. The friendly team answer all of our questions and provide regular feedback about our campaign. Jade, Zenah and Paul have been great in managing our account and we look forward to further success.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Shoptimised is a no brainer for anybody…

Shoptimised is a no brainer for anybody in the ecommerce world. Their technology far outshines anything I've come across and they have turned our site from being stagnant to actually growing and delivering a profit for us. The staff that I have dealt with (Donald & Trevor) have been brilliant and nothing is too much trouble. Definitely a breath of fresh air.

5 July 2023
Unprompted review
Rated 5 out of 5 stars

An excellent company

Shoptimised are a brilliant company to work with, their customer service, knowledge and professionalism have been a pleasure to work alongside. Specific mentions to Beth, Zenah, Debbie and Joe.

They have delivered on results, I would highly recommend working with them. You're in safe hands!

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Service & Great Results

Shoptimized have been a brilliant agency to work with. They are always prompt at answering our queries and the team is very knowledgeable and friendly. We've been working with Sorrell lately who's been great at managing our account and giving us regular updates. Not only this, but we are also seeing positive results from the campaigns Shoptimized manage, with the ROAS typically being in line with our target.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and very friendly to work with

I have been working with Sorrell and she has been fantastic and really helpful. The whole team at Shoptimised really do give you great advice and are always working to improve your sales. Shoptimised has worked really well for us and i would recommend to anyone else to give it a try.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Since joining Shoptimised a couple of months ago we have see great improvements to our google shopping revenue! Their platform is great at optimising our incremental campaign and providing an opportunity to boost our core campaign through their knowledge, so its win win. Trevor is lovely to speak to, always putting a smile on my face and very good at explaining the data in our monthly calls.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

five-star service

They are very knowledgeable and friendly people. They have helped me grow my incremental sales with clever systems and considerably increased my return on ad spend. My contact, Jade, is brilliant at explaining and keeps me informed regularly—five-star service.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Great product and service

Great explanation of service, clear and straightforward process to sign up and get going with Will. Jade, my account manager is always quick to answer a query and has a great enthusiasm and energy and gets things done. Would recommend.

17 May 2023
Unprompted review
Rated 5 out of 5 stars

Over 3 years and still happy

We have worked with Shoptimised for over 3 years now and have always maintained high results.

Their team of account managers are always knowledgable and very easy to work with. The platform is also intuitive and easy to use.

17 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience Throughout

We have been working with Shoptimised for around 2 months now and have been nothing but impressed. Keep us up to date on a regular basis, results are in line with what we would expect and they are always there to provide explanations for everything that is going on, on your account.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, Helpful Team

Really great service from the Shoptimised team. Onboarding process was streamlined and simple, with all aspects of the integration and launch explained clearly to us throughout. The team are very friendly and were quick to respond to any queries we had.

The platform is intuitive and the results we are seeing are positive also. We have seen no downsides so far.

1 April 2023
Unprompted review
Rated 5 out of 5 stars

Lots of performance info available

There is plenty of data available in the dashboard and the monthly calls with Trevor give more insight into how products are performing that month - if I ever need any info or have any questions for Trevor he is always quick to reply & v. helpful.

24 April 2023
Unprompted review

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