Shoptimised was recommended to us, and because there was no contract to tie us in, we were happy to proceed. The onboarding experience was seamless, with very little extra input needed from us. Than... See more
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See what reviewers are saying
We have been working with Shoptimised for the last 3 months and have been very impressed with the returns we have seen on our incremental shopping campaigns, as well as the knock on improvements we ha... See more
Terrible company. Cold called offering their services and very poor/non existent results. They kept moving the goal posts on why the result were so poor. Parted company after 5 months. Promised the... See more
We would like to say a huge thank you to Zach for his support during the recent migration of our website. He went above and beyond to troubleshoot the issues we were facing with our shopping feed and... See more
Company details
Written by the company
Shoptimised helps eCommerce businesses sell more products online through Google Shopping with our award-winning Feed Optimisation and Incremental Sales software. We work with retailers and agencies to improve product data, increase visibility, and get more from Shopping performance. Too often, brands try to scale through bidding changes and campaign tweaks when the real issue sits in the feed. If the product data is weak, everything built on top of it is harder to scale. That is where we come in. Our platform helps teams optimise feeds at scale, improve product data quality, strengthen catalogue visibility, and make faster changes without relying on developers. We also offer Incremental Sales, helping retailers unlock revenue from products that currently get no clicks or no conversions, without disrupting what is already working. Alongside this, we provide Premium Google CSS, helping retailers and agencies improve Shopping efficiency and reduce CPCs in Europe. We work with ambitious retailers and performance-led agencies that want more control, less wasted spend, stronger ROAS, and clearer visibility into what is driving performance. Intelligent software powered by people.
Contact info
3.2 Cobalt, Silver Fox Way, Cobalt Business Park, Tyne and Wear, NE27 0QJ, Wallsend, United Kingdom
- 0191 249 8740
- hello@shoptimised.com
- www.shoptimised.com
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Replied to 20% of negative reviews
Typically replies within 2 weeks
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Great results
Since coming on board we have had significant uptake in incremental sales due to the shoptimised platform. The friendly team answer all of our questions and provide regular feedback about our campaign. Jade, Zenah and Paul have been great in managing our account and we look forward to further success.
Excellent Service
Very happy with the work that Jade and the rest of the team at Shoptimised do for us.
Craig Lewis was fantastic in his…
Craig Lewis was fantastic in his support, super quick, super efficient, really informative and helpful.
Shoptimised is a no brainer for anybody…
Shoptimised is a no brainer for anybody in the ecommerce world. Their technology far outshines anything I've come across and they have turned our site from being stagnant to actually growing and delivering a profit for us. The staff that I have dealt with (Donald & Trevor) have been brilliant and nothing is too much trouble. Definitely a breath of fresh air.
An excellent company
Shoptimised are a brilliant company to work with, their customer service, knowledge and professionalism have been a pleasure to work alongside. Specific mentions to Beth, Zenah, Debbie and Joe.
They have delivered on results, I would highly recommend working with them. You're in safe hands!
Great Service & Great Results
Shoptimized have been a brilliant agency to work with. They are always prompt at answering our queries and the team is very knowledgeable and friendly. We've been working with Sorrell lately who's been great at managing our account and giving us regular updates. Not only this, but we are also seeing positive results from the campaigns Shoptimized manage, with the ROAS typically being in line with our target.
Fantastic software for helping drive…
Fantastic software for helping drive sales on our slower moving lines, communication from Debbie excellent, transparent company to deal with
Excellent service and very friendly to work with
I have been working with Sorrell and she has been fantastic and really helpful. The whole team at Shoptimised really do give you great advice and are always working to improve your sales. Shoptimised has worked really well for us and i would recommend to anyone else to give it a try.
They get results
Shoptimised are a very professional company that get results.
They are quick to respond and adapt to the market changes.
Jade and the team are helpful and reliable
Jade has helped us get set up every step of the way for our online marketing. She's always available for a phone call with any of our concerns and shoptimise itself has shown to offer us a much better return on the expenditure
Highly Recommended!
Since joining Shoptimised a couple of months ago we have see great improvements to our google shopping revenue! Their platform is great at optimising our incremental campaign and providing an opportunity to boost our core campaign through their knowledge, so its win win. Trevor is lovely to speak to, always putting a smile on my face and very good at explaining the data in our monthly calls.
five-star service
They are very knowledgeable and friendly people. They have helped me grow my incremental sales with clever systems and considerably increased my return on ad spend. My contact, Jade, is brilliant at explaining and keeps me informed regularly—five-star service.
Great product and service
Great explanation of service, clear and straightforward process to sign up and get going with Will. Jade, my account manager is always quick to answer a query and has a great enthusiasm and energy and gets things done. Would recommend.
Over 3 years and still happy
We have worked with Shoptimised for over 3 years now and have always maintained high results.
Their team of account managers are always knowledgable and very easy to work with. The platform is also intuitive and easy to use.
Dedicated account manager providing…
Dedicated account manager providing regular updates with one to one meetings, plus heaps of data available via the Shoptimsed Dashboard. Excellent solution for increased revenue via shopping feeds.
Great Experience Throughout
We have been working with Shoptimised for around 2 months now and have been nothing but impressed. Keep us up to date on a regular basis, results are in line with what we would expect and they are always there to provide explanations for everything that is going on, on your account.
Friendly, Helpful Team
Really great service from the Shoptimised team. Onboarding process was streamlined and simple, with all aspects of the integration and launch explained clearly to us throughout. The team are very friendly and were quick to respond to any queries we had.
The platform is intuitive and the results we are seeing are positive also. We have seen no downsides so far.
A company you can trust from day one
I've only just started working with Shoptimised but since the start they have always been very helpful and professional giving me a first class service.
I look forward to building a partnership together.
Getting some good results.
All of the staff at Shoptimised have been helpfull with our onboard. Any questions we have had have been answered. Account managers are really usefull
Lots of performance info available
There is plenty of data available in the dashboard and the monthly calls with Trevor give more insight into how products are performing that month - if I ever need any info or have any questions for Trevor he is always quick to reply & v. helpful.
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