Very good service my order was not in stock had a call from the store to say this and as soon in stock I received my product on time when they said it will be
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After I placed my order I was emailed & received a phone call to make sure the earpiece I ordered was correct & compatible with my works radio before being dispatched. Anne couldn’t have been anymore... See more
Excellent service from TheradioShop, ordered a radio earpeice at about 2pm on a Thursday. I received a phone call shortly afterwards to confirm the radio model to ensure I had ordered the right bit. I... See more
Purchased from this store as item and delivery was reasonably priced. Item arrived promptly and was well packaged. I would like to add that speaking with staff members regarding a query was pleasant a... See more
Company replied
Company details
Written by the company
The online destination for two-way radios, walkie-talkies, earpieces, accessories and communications equipment!
Contact info
Pinfold Road, PE10 9HT, Bourne, United Kingdom
- 01778 426777
- info@theradioshop.co.uk
- theradioshop.co.uk
4.7
Excellent
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Recommend
Very good costumer service, knowledgeable team, swift communication. Good quality products.
7 April 2026
Very good service my order was not in…
Very good service my order was not in stock had a call from the store to say this and as soon in stock I received my product on time when they said it will be
8 April 2026
Superb company to deal with..
Superb company to deal with... ultra smooth transaction; quality product; great website; good quality for money. A please to do business with and a company I would have no hesitation in recommending.
16 March 2026
Radio superstore 48 delivery lol
Paid for 48 hr delivery checked tracking and said delivery had been attempted so I checked my CCTV and no delivery was attempted Royal Mail lied so now 72 hrs later Saturday morning still nothing I've had dealings with radio superstore in the past and I'm not impressed it's a side company of Moonraker and moonraker are a very reliable company so my advice is deal directly with Moonraker
21 February 2026
Unprompted review
Reply from TheRadioShop.co.uk
Thanks for your review, but I think you are referring to a different company - we are not called Radio superstore and have no affiliation with Moonraker.
We got exactly what we paid for very…
We got exactly what we paid for very professional and great customer service thank you very much
2 January 2026
excellent service
they double checked my order to make sure it was correct then waited for my response for over a month
5 January 2026
Brilliant Service
Brilliant Service. Ordered two earpieces for radio.
Made initial enquiries regarding order which was promptly replied too. All enquiries after this were dealt with by Ashleigh who was very helpful. Order arrived promptly after this and was well packaged. Thank you
7 January 2026
Unprompted review
Great service
18 November 2025
Orderend on Saturday morning payed for…
Ordered on Saturday morning payed for next day delivery didn't get the item untill the wednesday not good customer service
17 November 2025
Reply from TheRadioShop.co.uk
Thank you for your review, and we're sorry that our service didn't meet your expectations. The next day delivery services does state that it is only available if items are in stock. On this occasion, the item needed to be ordered in from our distributor. Your order was gratefully received on a Saturday, we ordered the items in on Monday, received them on Tuesday and dispatched them same day to be with you on Wednesday.
Great service.
They double checked that i ordered the correct ear pieces for the model of radio before sending them.
Delivery was very prompt.
5 November 2025
After I placed my order I was emailed &…
After I placed my order I was emailed & received a phone call to make sure the earpiece I ordered was correct & compatible with my works radio before being dispatched. Anne couldn’t have been anymore helpful than she was. Will definitely be ordering from them again when needed.
23 October 2025
Was perfect just what I needed
Was perfect just what I needed and staff was so helpful
3 October 2025
Excellent customer service
Excellent customer service , they contact me before sending the item to make sure I was buying the right product
29 September 2025
Easy to use friendly service
Easy to use friendly service, even checked to make sure it was the correct earpiece. Would definitely use again.
3 October 2025
It was a very good experience
It was a very good experience
The staff are very helpful making sure the headset was right for the radio I have
9 September 2025
Very helpful, ensuring your order is correct.
Although I'd checked and double checked that I was ordering the correct headset, I really appreciate the company contacting me to confirm that I was ordering the right thing.
9 September 2025
Smart
Smart, efficient, Item arrived when expected.
It was well packed\ and arrived in good condition\well don all round/
2 September 2025
Fantastic service speedy delivery even…
Fantastic service speedy delivery even made sure by email to confirm if I had ordered the correct item as they are non returnable thanks very much
26 August 2025
Motorola walkie talkies. Easy to order and express delivery
Easy to order and express delivery. Excellent product.
18 August 2025
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