SBL couriers Reviews 

I am completely outraged by the way Amazon SBL operates. It is unbelievable that a single customer complaint — claiming that the driver did not ask for ID when delivering an age-restricted item — leads to the driver being instantly terminated. No investigation, no fair process, no opportunity for the driver to defend themselves. Just immediate punishment without any proof.

This is deeply unfair and absolutely unacceptable from a company as large as Amazon. The SBL system is flawed, rigid, and puts people’s livelihoods at risk over one alleged incident. Instead of checking facts or allowing a driver to explain what really happened, Amazon simply takes the customer’s word and ends a contract on the spot.

A company that relies on thousands of hardworking delivery drivers should support them, not treat them as disposable. Amazon SBL needs to rethink its policies and start valuing the people who keep their business running every single day.

I started working at the company 2 mounts ago. I had to deliver 300 parcels a day, with 180-190 stops. The maximum was 360 parcels, with 198 stops. Yesterday morning I was surprised to see in the application that they wanted to send me 50 miles from the original area. That means an extra hour to go there, an extra hour to come back. 2 extra hours for free! No one told me in advance and they wanted to force me to do this day. They said it was just a little help they were asking for. I said I wouldn't do this job. The answer was to hand it over the next day in old London. Good luck to everyone at this company! They will rip your guts out and that's what you deserve! Great job! Congratulations to the two little bosses! This is the highest position of their lives! 😀
I got an email, if I can’t give more information the company will be cancelling my review. I think what did wrote is enough. This company not correct with the drivers! If you willingly be cancelling my review, I will be writing again! So go head guys! 😜

Done my training I have tried calling the women to ask her about the update she said Amazon hasn’t given me access too my account been trying to call her again she said I will chase up and I haven’t heard from her since been calling and calling and no answer from her absolutely a joke ass company they don’t pick up the phones waste of my time and day avoid at all costs

Heard good reports in respect to their deliveries but omg twice today nearly been run off the road and had one so close behind on a dark winding country lane we could have had a chat.
Presume they’re from the Gateshead depot me being north of the Tyne.
Yes guys I know it’s the Christmas rush but we all want to go home safe to our families you included.

I think this company has partnered with ArrowXL. My delivery from ArrowXL never turned up, a week later this van turns up with my items - damaged. Just going to stick company’s who have there own delivery firm too, like Argos, Curry’s etc.

BEWARE SCAM COMPANY!!!

Haven’t payed me for three weeks worth of work and now can’t get hold of them on any of their contact numbers.

I want to say a big thank you to Massoud from SBL, who delivered our order from DX today. He was so kind and went out of his way to help my elderly mother carry her things exactly where she asked. He was patient, respectful, and incredibly helpful — it really meant a lot to her, and to me as her son. It’s rare to see that kind of genuine care these days. Thank you, Massoud!

So impressed with the service from this company! Got my delivery on time as always and Massoud is always so polite and friendly. Always look forward to seeing him on delivery day :)

Got my delivery recently from a guy called Massoud, and I was really surprised how quick my delivery arrived! This was medication so is also very important for me to receive in good time. Very polite delivery man, and excellent service!! Thank you

Shit company they over charge with everything the company underpaid me in a month and tried to claim that I had rental charges that I had to pay off I done a months work for them and was paid £183 do not work for this scam company really poor service they won’t answer there emails they won’t answer the business phone either you will get 0 corespondent from them if you try worse company I’ve ever experienced

Was doing a delivery to a neighbour and tried to dump their rubbish thinking nobody was watching. Was not happy when challenged and muttered something in a foreign language whilst picking rubbish back up .

SBL has been subcontracted by FEDEx in the Bath / Bristol area to deliver parcels. I run a business and since SBL have taken over the service has become appalling. Next day delivery has been non existent since they started. One can't run a business like this. I shall be writing to my suppliers to recommend they demand FEDEX take back responsibility for their delivery service and improve it. It seems the drivers are self employed and massively over stretched. They deliver well after closing hours which is ridiculous as how can deliveries be made after hours.

This company has 4 couriers, driving large and medium liveried vehicles, parking in our residential road. They are a nuisance, park on pavemens, and deny residents being able to park. Wish I could find a relevant telephone number to complain.

Inconsiderate parking of their vans. Parking in bays and areas that do not belong to them! Do not use

Dangerous drivers: 3 near misses from a driver on one stretch of road due to overtaking on solid white lines.

You won't earn anything and you'll have to pay extra to charge the car battery and have dates for parking. Be careful with this company.

This company is a scam , stay clear , they are a glorified rental company, they wil make you work with literally nil payment, all money goes to van hire , they say they will give you 6 days pay , it’s a lie , you wil be standby constantly amd only earn enough to pay there vans , stay clear

Just had a lovely courier firstly they cut across the lane right in front of me which I beeped my horn incase they hadn't saw me before slamming on my breaks , we all do it so not why I'm bothering to right this. However, they then felt the need to cut back across the lane, pull up along side of me and spit on my car! Not the sort of person you would want turning up with a delivery for you! And then as they pall away I saw on their vehicle it stated "SBL couriers" , thought the company might want to know what their staff are acting like while having their company logo on shows. If the company want to raise this with the employee I have the reg number and time , so I'm sure they can figure out who it was.

Just witnessed one of their vans fly tipping in North London. Council and Police have been informed.

Excellent service! On time and couldn’t be more polite and respectful. Thank you!