SBL couriers Reviews 

ENG: Absolutely disgraceful company. The way that they treat people is absolutely abhorrent and I warn anyone thinking of joining them either as a driver or in a management position to steer well clear.

POR: Empresa absolutamente vergonhosa. A maneira como eles tratam as pessoas é absolutamente abominável e eu alerto qualquer um que esteja pensando em se juntar a eles, seja como motorista ou em uma posição de gerência, para ficar bem longe.

I have been working here for 6 months and have heard bad things about them, but I decided to give them the benefit of the doubt. They charge you what they call Admin fees, which is £30. And they charge you this without an explanation. If you are a hard worker and want to work for 7 days, they will let you, but just know that the more you work, the more Admin fees. Very often, I was charged over £300-£200 weekly in Admin fees. On paper, you should get paid around £1000 if you work 7 days. out of the 8 weeks, I worked 7 days, the highest I got paid was £680.

After the Admin fee issue, there is the Deposit. They take £100 for the first five weeks. If you want to leave, I have been told you will never see the £500 because they make it stuff and overprice the fixes to make sure they never have to pay the £500. I didn't believe it.
Last week I returned the van, and I thought, after seeing how the van looked and what the inspection lady said, that there is hope that I can get some of the deposit back at least. i got the document few days back, and it turns out that I owe them more than £100. They charged me for the worn tires that surprised me, a dent on the driver's door (which I assume happened because someone hit their door with it, the dent was so small you can't see it, you can only feel it with your fingers), and they charged me £182 for it.

Long story short, they know that the people who work these kinds of jobs are hardworking people who don't have the time and the money to take legal action so they abuse the power as much as they can.
Go find somewhere else to work for your peace of mind, and if you don't have any other choice, be ready not to see the deposit and 2-week payment.
GOOD LUCK

Great experience at every step. 5 stars to Diyar, who made the whole recruitment process seamless and my onsite manager Diana for everything she has done to support me so far!

It's more a van rental company than an actual courier company.
I worked for SBL for a little over a year at DHA2 depot and it just gets worse every week.
They just keep moving drivers over from other depots to make them work enough to pay van rental and not leave the job. They provide you 4-5 days work (in a good week, usually less) and you end up getting £400-£500 a week. And try to complain about it, they will give you the worst routes everyday, ,management is terrible.
The old manager left and they put a 25 yr old woman in charge, she's childish, don't respond to messages and only do in favour to the guys from her own country. The other guys gets no support, worst and bigger routes. It's no use to complain to higher management, as they couldn't care less for drivers.
If you do complain then you're in big trouble. The owner do not care about the drivers, who are responsible for this company to exist today!
You will not be provided enough work, useless management, no matter if you work hard you'll get no enough job. Damage to vans will get you ripped off. Not worth your time!
All good reviews are fake, as drivers were asked to leave good reviews by managers.

This company is absolutely useless. I ordered a £150 item from Amazon and the guy took it out of his van, propped it up against my door and took a few photographs and drove away without even bothering to knock on the door or ring on the bell to inform anyone. The only reason we realised there was an item outside was because our postman knocked on the door to, tell us. I tried to phone this company up and they give you various buttons to press to talk to certain departments and all of them so not work or the staff will not pick up your telephone call. If my item was stolen then it would’ve been a big problem for myself. The drivers they employ are obviously too thick to realise they have to press the bell or knock on the door so they will probably have to train them specifically to do that.

The worst company to work for. They advertised for drivers - even knowing that they had lost the contract (as I now know) and the drivers would be out of work within a month, with only 2 days notice. The drivers and site managers are hard working but the main company is a total joke. zero correspondence from anyone. These companies should not be allowed to exist and I hope Amazon cancel all their contracts elsewhere.

i wouldn't even give a one star but it will not let me put zero. in the country lanes in Somerset a diver was going far so fast he nearly hit my car, he eventually reversed but was all over the road. The vehicle number was YA72 VGA he was a foreign man who then asked my indian partner if he was Polish!!!!! wtf!!
Tried to ring the Company but got no response, left a message to be called back, but still waiting!!!

Brilliant experience boys were so polite and careful and respectful of items and property

Probabaly one of the worst companies to work for.
Hard work and loyalty over many years, is paid back with utter disrespect.
There is a complete disregard for doing anything above requirements.
Support from their Central office is non-existent.
Depot Managers and drivers do what they can, but are all overworked, underpaid and certainly under appreciated.
Had I known the level of contempt, I would receive, I would have left years ago.
Stay away from this company, there are many others out there that will treat you more like a human, with respect and dignity, as SBL certainly does not.

One of the worst delivery companies I've worked for they find a way to take as much of your pay as possible for a small scratch on the van they charge hundreds and even if you don't accept their deductions they take it anyway .( Don't work for these guys find a better company )

Arrived at my address with no call before as stated by the company I had bought the product for - seemingly subletting out for Arrow XL. They said hello, then got onto the back of the van to look for my fridge freezer which seemingly was not loaded before starting raging between themselves and driving off leaving me at my doorstep with no explanation. I then recieved a text message an hour later stating my item was incomplete. This is the second time this has happened on the same item within 3 days and I am no further along with an explanation or a delivery set.

Tried to apply to company, they have lead me on wild goosechase up and down London. They misinformed me about collecting a van to then saying that they don't have my dbs check completed after I've already done a class with them a d spent the day travelling to collect the van only to be told I can't have it because of they haven't compl the dbs check and now they refuse to respond after I've done a class with them they also made sure I couldn't get with another company and now owe me money for my time as they said you get paid for your training.. company is a scam you can't even speak to customer services the number always locks off.

My experience with them is very poor.
Stealing money from my INVOICE

Dishonest.
Stolen money from my invoice.

Driver of sbl van sits at the back of my house everyday (setchel) estate SE1 shouting on his phone smoking cannabis and leaving his rubbish on the estate and on occasion urinating up garage doors police and council have been informed Reg WO73 FOU multiple residents fed with his nuisance behaviour.

DO NOT USE THIS COMPANY!!!!! unbelievably rude delivery driver who blocked my drive and refused to move (when delivering to a neighbour) meaning that I was blocking the road for 10 minutes on a busy main road causing tailbacks and exasperating other drivers. So rude and unapologetic. Horrible horrible man. PS And his number plate was so dirty you couldn’t read it properly. number plate **24 ZMT. I will be reporting him directly to SBL.

I had the pleasure of working with Cosmin Ciobotaru and I can say that he is a very efficient manager. Cosmin is actively involved in all stages of the process and is always open to feedback. I confidently recommend working with him.

My experience with both Diyar& Diana has been immaculate. They are both reliable and enthusiastic individuals who are there when you have any queries.

Nothing was to much trouble
Delivery bang on time
Thanks guys

For the first time at DhA1 with Diana and Barlaj, I can say very positive, good organization of work...