I've used Russells' on a number of occasions and every time I'm very impressed with the speed they dispatch my order. The items are always well packed and protected, I've never had any problems. Th... See more
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Review summary
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I have used Russells on a number of occasions, and have nothing but praise for them. Their packaging is second to none, I have so far received nothing damaged. Delivery time, from order to receiving i... See more
The service from Russell's is wonderful , a rapid delivery time from point of order. We've never had any breakages the team pack everything so well. The price point is good compared to other sites, de... See more
My order was sent to the wrong address, but the error was dealt with very promptly and I received my parcel very soon after. I am very happy with the service provided by Russell's, and understand th... See more
Company details
Written by the company
British supermarket in Torrox Costa importing over 2500 lines.
Contact info
Avenida el Faro, 29793, Torrox Costa, Spain
- 674511909
- Shop@russells.es
- www.russells.es
4.8
Excellent
811 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Products arrived very well-packaged and…
Products arrived very well-packaged and promptly.
29 September 2025
Good experience
Easy to use website, goods in stock, very quick delivery. Delivery always more expensive than I initially think but if you want English goods then I guess you pay for them.
28 September 2025
Superb
Superb, fast service as always. I highly recommend this company to expats yearning for some UK food. Thanks to all!
27 September 2025
Excellent service and prices very competitive
Excellent service.
Even though I didn't buy anything this time.
I cancelled my order due to personal problem and they were brilliant.
25 September 2025
The product arrived the next day
The product arrived the next day in perfect condition
24 September 2025
I have used Russells on a number of…
I have used Russells on a number of occasions, and have nothing but praise for them. Their packaging is second to none, I have so far received nothing damaged. Delivery time, from order to receiving is phenomenal . Never been to the shop always shopped on line, but it must be a very professional set up. Thank you for all your assistance, and consideration on very fragile items.
18 September 2025
Unprompted review
Great products
Great products, fast delivery and a customer service team always willing to help, friendly and professional
18 September 2025
Fast shipping and excellent packaging.
17 September 2025
Good communication
Good communication. I knew exactly when to expect delivery. Would definitely use again
22 September 2025
Unprompted review
Lovely delivery and exceptional products
14 September 2025
Moved to Portugal and came across this…
Moved to Portugal and came across this amazing store for all us expats from
Uk. I would recommend them over all others for many reasons . Quick delivery and taste of the items .. Just like home thanks guys and will be ordering again.
13 September 2025
Order arrived earlier than expected.
Order arrived earlier than expected.
Order was complete and correct.
Items were extremely well packed.
Full marks.
6 September 2025
Great choice of products
Great choice of products, fair prices, and a very reasonable delivery charge.
30 August 2025
So quick and all good perfect!
11 August 2025
Quick delivery great products, but
Delivered quickly and products reasonable price and as required. Just let down by the packaging which arrived slightly crushed meaning that some of the content packaging was slightly damaged on arrival, all ok and still sealed but with s little better fill material in the packaging this wouldn't have happened. Generally no other complaints though and will definitely be using the company again
8 August 2025
Reasonable prices, good selection!
This is my second order from Russell's British Store. Prices are reasonable for your favourite UK goods & a good selection is available. Very quick delivery. Thank you
1 August 2025
Good product range
Good product range, helpful on the phone and deliveries always on time
1 August 2025
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