Really poor rugs. The ends arnt in a straight line there very wonky look awful . Trust pilot needs to update their website so you can upload pictures . Really expensive for the quality light weight an... See more
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Just fabulous - the site is easy to navigate the choice incredible. Quality superb. My husband does not have much ‘vision’ of what something will look like so I ordered a sample. Came very quickly,... See more
Ordered 3 separate runrugs on Monday morning, and they were at my door Wednesday lunchtime. Great job especially living in the North of Scotland. Fitted 2 of them already and I am very impressed wit... See more
First class speedy service. They were happy to supply our hall runners in a personalised size. They acknowledged email with a telephone call to confirm our requirements. We were kept updated on th... See more
Company details
Written by the company
We offer FREE delivery/shipping and FREE, easy returns on all orders - Worldwide! What makes runrug.com unique is that our hall and stair carpet runners are available in multiple different lengths and widths and we have over 500 different designs. With our first class customer support, superb quality assurance, fully tracked shipping service, choice of multiple different lengths and various widths, over 14,000 positive reviews & a 30 day free returns policy........runrug.com really are the World's market leaders for any length carpet runners.
Contact info
84A FREEMAN STREET, DN32 7AG, GRIMSBY, United Kingdom
- 01472 287044
- help@runrug.com
- www.runrug.com
4.1
Great
16K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer service
I had to return the rug but the whole experience with Runrug was first class from end to end. Great customer service- I wish more companies were run like this one
13 January 2023
Unprompted review
Carpet runners arrived quickly and good…
Carpet runners arrived quickly and good quality
10 January 2023
The rugs stay in place
6 January 2023
Excellent supplier in every respect.
Very easy to order, reasonably priced, excellent quality rug and delivered speedily. Just what we needed.
3 January 2023
Very good website
Very good website, easy to order different rug sizes and lots of choice. Rug was good quality a great price and delivered as promised the next day.
29 December 2022
Wrong carpet
First of all, it is the wrong carpet. It was supposed to be black and white not gray and black.
4 January 2023
Rug arrived within 7 days and was just…
Rug arrived within 7 days and was just what we expected.
4 January 2023
Better than Amazon
Pleasantly surprised on shipping the item. It took only 3 days. The price and quality are great. The carpet is dense although it's a low/medium pile. Color is bright. Highly recommended.
4 January 2023
Really quick delivery over the…
Really quick delivery over the Christmas and New year holidays.
30 December 2022
Lovely soft rug and great quality
Lovely soft rug and quality looks way better than the picture. Great to be fitted by beginners so we can all stop hurting ourselves falling up and down stairs ☺️
1 January 2023
Pleased with hall runner
Very pleased with my hall runner. Excellent website. I particularly liked being able to customise the size I wanted. Fast delivery too. Would buy from again.
29 December 2022
Easy purchase good price excellent…
Easy purchase good price excellent delivery all positive. Communication was also good 😊
1 January 2023
Excellent prompt service
The rug was exactly what I needed. Rubber backed so I could cut it into a recess. Good quality. Delivered in 24 hours. Excellent service.
3 November 2022
Kitchen runner
Was left with a neighbour as requested. It was well packaged and with no damage.
30 November 2022
Super fast delivery & fantastic value…
Super fast delivery & fantastic value for money.
25 November 2022
When I phoned run rug to order was told…
When I phoned run rug to order was told what to do I followed instructions and it was easy the person I spoke to was very polite and helpful when my order arrived the next day I was delighted with the quality of the runners I received and can only say10 out of 10 for quality and price would recommend this company and will use again
29 November 2022
Next day delivery of a perfect runner
Next day delivery of a perfect runner. Well impressed!
1 December 2022
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