I’d always use a proper, independent store to source my TV, Hi-Fi equipment. Having worked in my local independent electronics retailer before it stopped trading when the internet killed everything on... See more
Company replied
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I’d always use a proper, independent store to source my TV, Hi-Fi equipment. Having worked in my local independent electronics retailer before it stopped trading when the internet killed everything on... See more
Company replied
Excellent service from the guys- Swapped out my days old Eversolo DMP A-8 for the T-10 transport which was the better solution for me. I received expert advice that helped make the right choice when d... See more
Company replied
A very good experience from the initial phone call to collecting the equipment. Alan was very helpful throughout and waited after the shop closed to allow pick up, as advertised for VIP members. E... See more
Company replied
I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
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Slight rushed. Sold a scat cable which I didn’t require as there was a scat cable supplied. Also, the sales person was not aware of the DVD and its capability’s. I had to note the specific details. The sales person was not aware and noted this, saying it would cost thousands of pounds for the multi region dvd player.
Disappointed as this was my first visit and recommended by friend.
Thanks to Tom and David who very kindly kept their word. Thus reinstated my trust in Richer sounds, your intervention was very professional and appreciated. Thanks guys, great recovery. I now have reevaluated my thoughts on my past experience.

Reply from Richer Sounds - Glasgow
Very helpful chap called David introduced me to a digital stylus gauge when I bought a replacement stylus. He demonstrated how to use it and how to set up my turntable. Very knowledgeable and friendly person. Thank you.

Reply from Richer Sounds - Glasgow
Great friendly and knowlegable staff very helpful.great service.

Reply from Richer Sounds - Glasgow
I decided to order a new WiiM Ultra and opted to do so by telephone. I was routed to the Glasgow branch which is rather funny as I now live in Leicester but was born and grew up in Glasgow.
The order was taken by Jordan who was very knowledgeable and sorted things out quickly and easily.
Best of all, my purchase arrived 24 hours later.
Top-rate service all round!

Reply from Richer Sounds - Glasgow
The TV was a fantastic price and the delivery was very fast this is the second TV i have got from them

Reply from Richer Sounds - Glasgow
I have been a customer of Richer Sounds for many years and wouldn't consider going elsewhere for hi-fi and TV gear. Staff are always knowledgeable and super -helpful without going overboard. Prices are the best around.

Reply from Richer Sounds - Glasgow
I purchased a Sony television which turned out be be deffective. Richer Sounds accepted it back and replaced it with an alternative in a very easy and efficient manner. Thanks

Reply from Richer Sounds - Glasgow
Good professional advice, great prices, RAPID delivery and excellent communication. What more do you want? Ah, yes - a six-year guarantee too. Superb. Leaves their rivals way behind in every way.

Reply from Richer Sounds - Glasgow
Excellent advice from the Glasgow store and prompt delivery - parcel left where requested and good photo to confirm location

Reply from Richer Sounds - Glasgow
The staff were excellent at richer sounds glasgow. I went into pick up edifier speakers for my audio technica AT-LP120XUSB in black to replace my old ones. I usually use amazon or ebay but I to wanted to give richer sounds a try and to be honest it was a much more enjoyable experience to ne in a shop speaking to people who knew what they where talking about . I end ended up buying a new stand for my turntable and cd playerwhich im really happy about. I spent about 15 minutes talking to one off the staff about horror movies you don't get that with amazon. I will definitely be using richer sounds from now on nothing beats the human touch.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Great service, prices, and communication.
Delivery and installation was top notch.

Reply from Richer Sounds - Glasgow
Purchased a turntable as part of my birthday present. Staff were very informative and advised on what was available. Turntable is great and at last I am able to play my 30-40yo LPs.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Dealing with Simon from the Glasgow branch over the phone was easy.
There was no pressure and thankfully no attempt to upsell.
The purchase of the tv was very straightforward and when I arrived to collect the tv the staff were excellent and put the tv in the car for me.
Excellent service.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Professional sales people in store not pushing sales
Delivery subcontracted out TV was faulty on delivery
New TV was re delivered by sub contracted delivery team
The delivery team were awkward & didn’t want to use the new box from delivered TV to take faulty TV away

Reply from Richer Sounds - Glasgow
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