I visited the Glasgow store on 9 June 2026 looking for advice on purchasing a HI FI system, I spoke with David one of the Sales Advisors at some length and his help was oustanding,his knowledge help... See more
Company replied
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I visited the Glasgow store on 9 June 2026 looking for advice on purchasing a HI FI system, I spoke with David one of the Sales Advisors at some length and his help was oustanding,his knowledge help... See more
Company replied
I only phoned Richer sounds, Glasgow for details of a product & ended up buying an OLED TV & sound bar. Simon was extremely helpful, knowledgeable & friendly. It was easy & reassuring. Thank you Si... See more
Company replied
Ordered my new cd player over the phone. Chap was super friendly and helpful. Ordered and was given free next day delivery. Card payments are given through a link to your email which I also liked as... See more
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Good prices ordered on app picked up in glasgow store a day earlier than i expected so great service Been a richer sounds customer since the mid 80s always the 1st stop for Hi/Fi tv
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
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All in 1st class experience, delivered with a smile. Superb product knowledge and a genuine enthusiasm in delivering customer satisfaction at the right price.
Good prices ordered on app picked up in glasgow store a day earlier than i expected so great service
Been a richer sounds customer since the mid 80s always the 1st stop for Hi/Fi tv

Reply from Richer Sounds - Glasgow
Great staff, helpful and polite, professional advise. Quality items delivered swiftly.

Reply from Richer Sounds - Glasgow
Phoned the Glasgow store to enquire about buying a Sonos soundbar and dealt with Simon who had all the info and gave me a great deal. I went in to pick it up and asked to be shown some all in one music streamers, again Simon was very accommodating and knowledgeable and let me listen to various models in my price range. I had one in mind but was not sure if it would be right in my system at home. Simon arranged for me to take the demo unit away and have a proper listen at home. I ended up buying the unit and Simon ordered me a brand new unit.
From start to finish it was very easy decision to make based on the way I was treated both on the phone and in store. Highly reccomend.

Reply from Richer Sounds - Glasgow
Excellent service instore very knowledgeable, explained differences of each model. Practical demonstration.

Reply from Richer Sounds - Glasgow
Ordered my new cd player over the phone. Chap was super friendly and helpful. Ordered and was given free next day delivery. Card payments are given through a link to your email which I also liked as you weren't saying your details over the phone. As with most things sold by richer sounds the cd player itself is excellent and doesn't skip even my old scratched cd's. All in all a great experience

Reply from Richer Sounds - Glasgow
I visited the Glasgow store on 9 June 2026 looking for advice on purchasing a HI FI system,
I spoke with David one of the Sales Advisors at some length and his help was oustanding,his knowledge helped guide me through the various options in my budget and I never felt pressured at any time.
Refreshing to speak to someone who had a real passion for what he was doing.Almost made my mind up of what to buy now and will certainly be using Richer Sounds.

Reply from Richer Sounds - Glasgow
The customer service was exceptional on every occasion that contact was required. The product (speakers) were exactly as promised, delivered promptly and in perfect condition and better than expected.

Reply from Richer Sounds - Glasgow
Stephen in the Glasgow store is next level. Was very helpful in setting me up with a price match against Costco for a new TV and helped me humph it into a taxi when it wouldn't fit in the car!

Reply from Richer Sounds - Glasgow
Simon and the guys were great as usual , very knowledgeable and friendly and always great deals to be had. Thanks again

Reply from Richer Sounds - Glasgow
From the point of sale to the delivery I was informed of the company’s procedures and found this information helpful and no pressure was put on me to by one product or another sales person was extremely knowledgeable and helpful five stars to this store and thank you

Reply from Richer Sounds - Glasgow
I only phoned Richer sounds, Glasgow for details of a product & ended up buying an OLED TV & sound bar. Simon was extremely helpful, knowledgeable & friendly. It was easy & reassuring. Thank you Simon.
The delivery was excellent, plenty of notice given & delivered at the time specified.
All this and a 6 year warranty - fabulous!
Altogether first class. I would definitely use them for future purchases.

Reply from Richer Sounds - Glasgow
Great choice, great in store expertise, good, competitive prices. I’ve been using Richer Sounds for 40 years and highly recommend them. Charlie at the Glasgow store was brilliant, very knowledgeable.

Reply from Richer Sounds - Glasgow
I am always happy to give my business first to Richer Sounds. I have a long history of getting the best deals, service and genuine product knowledge and recommendations for my needs. Love Richer Sounds!

Reply from Richer Sounds - Glasgow
Initial meeting with Simon was great. He understood what i was looking for and pointed me in the right direction offering me a great deal rather than pushing the most expensive option.
Quote promptly provided and reply to additional query answered quickly.
Despite shop just closing due to bank holiday, the guys let me in to make my purchase on my second visit even though it was 10 minutes after closing time.
Sale went through and as promised my goods arriving tomorrow free of charge and inside the expected timescale.
Just need a good result for Scotland v Haiti to make purchase worthwhile 😄
Great service, great delivery definitely would recommend
Thanks chaps 👍

Reply from Richer Sounds - Glasgow
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