I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... See more
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Great experience from all the staff I dealt with in the Glasgow branch. Truly first class service, I didn’t buy on the first day but took home some great advice before returning to purchase my items.... See more
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Absolutely fantastic service and advise. I was looking to replace my turntable cartridge on a 45 year old Sony turntable. David in store was brilliant giving me advice and even fitting the cartridge... See more
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Excellent professional friendly service. The staff and very knowledgeable and go the extra mile to help. I value the level of customer service. Having bought several items from the Glasgow store I hav... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
- 0333 900 0038
4.9
Excellent
5K reviews
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Reply from Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Many thanks to Glasgow store for their…
Many thanks to Glasgow store for their help
Great piece of equipment
10 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Long term customer and richer sounds…
Long term customer and richer sounds continue not to disappoint and live up to my high expectations
Great prices , great service and
(In the past ) great customer service
No bullshit just a good honest transaction
Would receive to anyone looking for tv/hifi
Staff are trained and knowledgeable and friendly, what more can you want ?
13 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic staff with excellent knowledge and expertise.
Fantastic staff with excellent knowledge. In my various trips to Richer Sounds in Glasgow the staff have always suggested the best quality at the price I can afford rather than pushing the latest gadget or highest price. All staff members are very friendly and personable.
11 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
I advise going in store to buy
The listening room is an essential part of selecting what you want for the sound you need if like me you are no expert. The in store help and advice to get you where you need to be is fantastic. I found my sound and I'm very happy.
11 July 2026
Reply from Richer Sounds - Glasgow
Thank you for your wonderful feedback
Reply from Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Easy to order
Easy to order, knowledgeable assistant, who was able to answer all my questions. Delivery on time and straightforward.
12 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
The technical team in Glasgow were…brilliant
The technical team in Glasgow were superb
However the delivery experience was an absolute nightmare
The delivery experience is one of the worst I have ever encountered
12 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience at Richer sounds…
Great experience at Richer sounds Glasgow very helpful,listened to what your are looking for giving good advice and let you listening to different options delivered on time.
New speakers and turntable sound is brilliant
11 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Ordered over phone to store
Ordered over phone to store, staff were amazing worked with me and allowed me to make my purchase smoothly and I hung up feeling I was treated really fairly and with consideration as a customer. I criticised Richersounds many years ago out of my impatience but would like to point out I was wrong and they were right. This company has went beyond my expectations so many times, so sorry for getting it wrong and thanks for the amazing service.
11 July 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review!
Pleasant knowledgeable staff. Ordered on the Friday afternoon via shop and item arrived Saturday afternoon. Impressed.
Very pleasant staff as always
10 July 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review!
A satisfied customer
Spoke to Simon at Glasgow requesting a change to one of the “bundles”. He got my order processed quickly, getting me exactly what I wanted. The entire order arrived the following day. Absolutely no blame to Simon, but I ordered the wrong receiver. I thought the X2850H had an FM Tuner and only once I was hooking up the connections did I spot there was nowhere for an antenna to plug in. I re-read the description again and found where I’d gone wrong. It’s no big deal as all the stations I regularly listen to are available from the TuneIn app.
I’m very happy with the purchase and with Richer Sounds’ service.
8 July 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service
Excellent service, so helpful and patient with my elderly father with severe hearing problems. Would highly recommend. Thank you Jordan and Tom
6 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Glasgow
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
That personal touch
That personal touch, was given great advice. Got what I needed at a great price. Simon was very good
3 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Expert advice and friendly service
Expert advice and friendly service. What more do you need?
4 July 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review!
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