Excellent service from the guys- Swapped out my days old Eversolo DMP A-8 for the T-10 transport which was the better solution for me. I received expert advice that helped make the right choice when d... See more
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A very good experience from the initial phone call to collecting the equipment. Alan was very helpful throughout and waited after the shop closed to allow pick up, as advertised for VIP members. E... See more
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I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... See more
Company replied
Great experience from all the staff I dealt with in the Glasgow branch. Truly first class service, I didn’t buy on the first day but took home some great advice before returning to purchase my items.... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
- 0333 900 0038
4.9
Excellent
5K reviews
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Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Tv damaged when removed from box
Tv damaged when removed from box, richer sounds dealt with it and replaced next day. Did not have the model I ordered so they upgraded me for the original price
27 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Team very knowledgeable and efficient
Team very knowledgeable and efficient. Always extremly happy with the service and the products. Thank you so much!
18 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Great deal. Dean was great
Dean was very helpful. More rhann happy with my deal. I would always use richer sounds for all my audio and visual tech
20 July 2026
Reply from Richer Sounds - Glasgow
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Went to shop for set of speakers
Went to shop for set of speakers, guys very helpful and sorted out what i was looking for
19 July 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
Helpful and knowledgeable member of…
Helpful and knowledgeable member of staff. Good to talk to someone rather than only looking on internet. The option of collecting from shop or a free delivery useful ( chose collection).
Out of stock but came into shop actually a day earlier than originally expected.
18 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Very good experience.
Simon our salesperson was very informative about the item and showed all the features with great patience. He also advised of a deal that was available. He did not pressure in any way. The product ( Argon Fenris speakers) is great. Simon also talked me through a set up blip where I hadn’t switched off the turntable pre-amp.
17 July 2026
Reply from Richer Sounds - Glasgow
Thank you for your wonderful feedback
First class service from Simon from…
First class service from Simon from start to finish. Excellent customer service. Thank you.
17 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Glasgow store
Glasgow store
Charlie settled my little problem with missing power cable as soon as he was aware. They really go above and beyond at Richer Sounds .
Cheers lads. Ally Hogg
15 July 2026
Unprompted review
Reply from Richer Sounds - Glasgow
Thank you for your wonderful feedback
I contacted Richer sounds in Glasgow…
I contacted Richer sounds in Glasgow and spoke to Jordan with regards to getting demo of Wharfedale EVO 5.4 speakers. I had watched many you tube reviews and I felt I needed to hear for myself. Delivery staff were so careful handling speakers into my house. After maybe 20 mins listening in demo room I was satisfied. I ordered a pair of walnut finish and delivery was July 22nd. Speakers were beautifully packaged and didn’t take long to unpack and connect to my Marantz PM7000n . After 40 mins listening I was blowing away with the quantity of sound.. I guess they will sound even better once run. I would highly recommend Wharfedale EVO .5.4 speaker.. to end first class service as always from Richer sounds in Glasgow.
15 July 2026
Reply from Richer Sounds - Glasgow
Thank you for your 5 star review!
Reply from Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Many thanks to Glasgow store for their…
Many thanks to Glasgow store for their help
Great piece of equipment
10 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Long term customer and richer sounds…
Long term customer and richer sounds continue not to disappoint and live up to my high expectations
Great prices , great service and
(In the past ) great customer service
No bullshit just a good honest transaction
Would receive to anyone looking for tv/hifi
Staff are trained and knowledgeable and friendly, what more can you want ?
13 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic staff with excellent knowledge and expertise.
Fantastic staff with excellent knowledge. In my various trips to Richer Sounds in Glasgow the staff have always suggested the best quality at the price I can afford rather than pushing the latest gadget or highest price. All staff members are very friendly and personable.
11 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
I advise going in store to buy
The listening room is an essential part of selecting what you want for the sound you need if like me you are no expert. The in store help and advice to get you where you need to be is fantastic. I found my sound and I'm very happy.
11 July 2026
Reply from Richer Sounds - Glasgow
Thank you for your wonderful feedback
Reply from Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
Easy to order
Easy to order, knowledgeable assistant, who was able to answer all my questions. Delivery on time and straightforward.
12 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your kind review, we look forward to your next visit.
The technical team in Glasgow were…brilliant
The technical team in Glasgow were superb
However the delivery experience was an absolute nightmare
The delivery experience is one of the worst I have ever encountered
12 July 2026
Reply from Richer Sounds - Glasgow
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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