Richer Sounds - Glasgow Reviews 

5,052
TrustScore 5 out of 5

4.9

57 Jamaica Street, G1 4NN Glasgow, GB


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Rated 5 out of 5 stars

Excellent service from the guys- Swapped out my days old Eversolo DMP A-8 for the T-10 transport which was the better solution for me. I received expert advice that helped make the right choice when d... See more

Company replied

Rated 5 out of 5 stars

A very good experience from the initial phone call to collecting the equipment. Alan was very helpful throughout and waited after the shop closed to allow pick up, as advertised for VIP members. E... See more

Company replied

Rated 5 out of 5 stars

I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... See more

Company replied

Rated 5 out of 5 stars

Great experience from all the staff I dealt with in the Glasgow branch. Truly first class service, I didn’t buy on the first day but took home some great advice before returning to purchase my items.... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,052)

24,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgable staff

David was very knowledgable about the products and helpful in discussing options without feeling pressured into making a purchase

26 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great service and support

I would be more than happy to use Richer Sounds (Glasgow) again. We live in the far NW of Scotland, and have no localised hifi resources here - recently looking for a new amplifier and a streamer to back up a large CD collection, we found the advice and service from the branch was excellent.

26 June 2026
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Reply from Richer Sounds - Glasgow

Thank you for your 5 star review!

Rated 5 out of 5 stars

I was helped so much by Simon with good…

I was helped so much by Simon with good and knowledgeable advice. I ended buying a much better amplifier than I thought I could afford

29 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

10/10 service

10/10 service. Helped me pick a record player and explained so much to help me set it up. Lovely staff x

28 June 2026
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Reply from Richer Sounds - Glasgow

Thank you for your 5 star review!

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always. Guys in Glasgow are so helpful. Great, competitive pricing, extended warranty. VIP discount and only quality products

29 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for your great feedback and for supporting local business.

Rated 4 out of 5 stars

The staff were great

The staff were great.
I bought an amplifier and speakers.
The speaker wire was free but it was one piece. I cut and trimmed it to use it as two wires. I was expecting it to be prepared at the shop. Not a big deal but it would be a nice touch.

29 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for the positive review, and the kind words about the team. The basic free cable pack we included with Hi Fi systems does comes pre prepared when required, so the cable length included is in one piece allowing customers to choose their lengths upon installation.

We're grateful for the feedback of course and will take it onboard.

The Customer Experience team

Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery. Friendly, helpful staff in the Glasgow store. They even refunded my £2 parking ticket price, which was a nice gesture.
Only complaint would be that whoever packed my amp for in-store collection stuck a large, sticky DPD delivery label directly onto the amplifier's presentation box. Not very nice as it was a gift for my son

28 June 2026
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Reply from Richer Sounds - Glasgow

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great service as always.

Great service as always.

27 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Extremely helpful

Spoke to boy on phone, told him what I was looking for, he was extremely helpful and was out in about 10/15 mins 👍

27 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

great experience

great experience. Spoke to someone over the phone from the glasgow branch on saturday about an Amp I wanted, had it delivered and in hand by monday. Can't really beat that

27 June 2026
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Reply from Richer Sounds - Glasgow

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Once again very easy going staff

Once again very easy going staff, great to get on with and have great knowledge of the products they sell. Delivery was earlier that expected so happy days!

27 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 4 out of 5 stars

Great chat and advice from the shop…

Great chat and advice from the shop owner, well worth the visit and very happy with my new ear buds

27 June 2026
Richer Sounds - Glasgow logo

Reply from Richer Sounds - Glasgow

Thank you for the great feedback, and for the comments on your experience. We're so pleased you are happy with the earbuds of course, and hope next time you visit we can deliver a full 5 star experience!

The Customer Experience team

Rated 5 out of 5 stars

the Glasgow store.

Visited the Glasgow store to see and listen to an amplifier. David assisted and showed the product off to his knowledge. Very friendly and happy to discuss and show other products. Got the amp for less cost than other stores, even online.
Had delivered to the store and was unable to pick up. Simon delivered it on his way home. Unbelievable service. Have bought things before. My go to store.
Also 6 year warranty is unbeatable.

27 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Hi Fi purchase at Richer Sounds

I wanted to purchase a turntable, amplifier and speakers for my daughter’s birthday. The staff were extremely professional and knowledgeable. It was great to get advice from experienced users about the products and which would be most suited for a first entry level combination. The items purchased were very competitively priced and delivery was also quick. The system is now set up at my daughter’s home and she is absolutely delighted with the products and the amazing sound quality. I would like to thank everyone at the Glasgow store, particularly David whose advice was greatly appreciated when choosing the right combination. Also a mention to Jordan for his assistance when collecting the equipment at the store. Ps nearly forgot another thank you for the umbrella offered which did come in very handy during the downpour as we were leaving the store. I would highly recommend Richer Sounds to anyone considering purchasing this type of equipment as the service is exceptional. Kind regards John

26 June 2026
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Reply from Richer Sounds - Glasgow

Thank you for your 5 star review!

Rated 5 out of 5 stars

Richer Sounds comes up trumps again.

Another efficient delivery and personal contact from store when product arrived. Friendly and engaging staff when I went to pick up the product.

23 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Fabulous service in Glasgow

I personally got great service in Glasgow Richer Sounds from David.
After a couple of visits I decided on a new Technics SL1200 gr2 turntable.
Incredibly this was delivered and installed in under 24 hours, I’m absolutely delighted.

24 June 2026
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Reply from Richer Sounds - Glasgow

Thanks for your 5 star review, we look forward to seeing you again next time

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