I’d always use a proper, independent store to source my TV, Hi-Fi equipment. Having worked in my local independent electronics retailer before it stopped trading when the internet killed everything on... See more
Company replied
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I’d always use a proper, independent store to source my TV, Hi-Fi equipment. Having worked in my local independent electronics retailer before it stopped trading when the internet killed everything on... See more
Company replied
Excellent service from the guys- Swapped out my days old Eversolo DMP A-8 for the T-10 transport which was the better solution for me. I received expert advice that helped make the right choice when d... See more
Company replied
A very good experience from the initial phone call to collecting the equipment. Alan was very helpful throughout and waited after the shop closed to allow pick up, as advertised for VIP members. E... See more
Company replied
I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
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Great service and delivery will use richard sounds again.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
The assistant on the telephone was very helpful and dealt with me in a professional and pleasant manner. The product was well priced and great quality.

Reply from Richer Sounds - Glasgow
Knowledgeable staff, friendly and not pushy.
Even knocked twenty quid off my purchase so I could buy my son a few drinks for his 21st!
How good is that?

Reply from Richer Sounds - Glasgow
The complete experience was 5 star.
From first contact to home delivery the attention given to myself was truly amazing.
Simon (at the Glasgow store) instantly recognised my needs; and completely fulfilled them.
My order was completed by Richer Sounds delivery Company of choice; again, just an absolutely pleasurable experience.
10/10.
100% Platinum.
And this is why I have been a Richer Sounds customer for almost 40 years…

Reply from Richer Sounds - Glasgow
Great service and very professional and will come back. Thank you. Mr James Scott

Reply from Richer Sounds - Glasgow
Bang on as usual. Decent deal and great communication from Alan at the Glasgow store

Reply from Richer Sounds - Glasgow
Phoned to order Sonos Era 100. Spoke with Simon. Usual excellent service from RS. Staff know their products and are polite and patient. Simon checked my VIP membership and applied the discount. Also 6 year guarantee. Overall very pleased and will return when required.

Reply from Richer Sounds - Glasgow
Polite, knowledgeable staff who are happy to advise, inform and guide a customer through options and choices, without being pushy.

Reply from Richer Sounds - Glasgow
Richer Sounds Glasgow have always been great to deal with. Professional and knowledgeable staff. A wide variety of equipment available to purchase at competitive prices.

Reply from Richer Sounds - Glasgow
All in 1st class experience, delivered with a smile. Superb product knowledge and a genuine enthusiasm in delivering customer satisfaction at the right price.

Reply from Richer Sounds - Glasgow
Good prices ordered on app picked up in glasgow store a day earlier than i expected so great service
Been a richer sounds customer since the mid 80s always the 1st stop for Hi/Fi tv

Reply from Richer Sounds - Glasgow
Great staff, helpful and polite, professional advise. Quality items delivered swiftly.

Reply from Richer Sounds - Glasgow
Phoned the Glasgow store to enquire about buying a Sonos soundbar and dealt with Simon who had all the info and gave me a great deal. I went in to pick it up and asked to be shown some all in one music streamers, again Simon was very accommodating and knowledgeable and let me listen to various models in my price range. I had one in mind but was not sure if it would be right in my system at home. Simon arranged for me to take the demo unit away and have a proper listen at home. I ended up buying the unit and Simon ordered me a brand new unit.
From start to finish it was very easy decision to make based on the way I was treated both on the phone and in store. Highly reccomend.

Reply from Richer Sounds - Glasgow
Excellent service instore very knowledgeable, explained differences of each model. Practical demonstration.

Reply from Richer Sounds - Glasgow
Ordered my new cd player over the phone. Chap was super friendly and helpful. Ordered and was given free next day delivery. Card payments are given through a link to your email which I also liked as you weren't saying your details over the phone. As with most things sold by richer sounds the cd player itself is excellent and doesn't skip even my old scratched cd's. All in all a great experience

Reply from Richer Sounds - Glasgow
I visited the Glasgow store on 9 June 2026 looking for advice on purchasing a HI FI system,
I spoke with David one of the Sales Advisors at some length and his help was oustanding,his knowledge helped guide me through the various options in my budget and I never felt pressured at any time.
Refreshing to speak to someone who had a real passion for what he was doing.Almost made my mind up of what to buy now and will certainly be using Richer Sounds.

Reply from Richer Sounds - Glasgow
The customer service was exceptional on every occasion that contact was required. The product (speakers) were exactly as promised, delivered promptly and in perfect condition and better than expected.

Reply from Richer Sounds - Glasgow
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