Receipt Hog Reviews 

421
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were unhappy with their experience overall. Many people encountered significant issues with the application, struggling to photograph receipts, facing rejections for blurriness or being old, and experiencing app malfunctions or connection failures for e-receipts and online merchants. Furthermore, customers often experienced difficulties with payments, including accounts being disabled after requesting payouts or points being revoked without clear explanation. However, some people mentioned positive experiences with customer service, describing it as helpful and efficient. Conversely, others found support unhelpful, difficult to access, or providing vague answers, while many felt the app's functionality was poor and earning rewards was minimal.

What people talk about most

Application

Reviewers highlight significant dissatisfaction with the app, describing it as difficult to use and often... See more

Payment

Users describe negative interactions with payment, frequently reporting that receipts are rejected for... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many finding the app difficult to use and... See more

Product

Customers consistently note negative experiences with the product, with many finding it terrible. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Too many issues trying to photograph a receipt. I look at the picture and the date is clearly visible but it doesn't get checked off. Hit the plus or redo and still have the same issue. Been trying... See more

Company replied

Rated 3 out of 5 stars

I have been with this app for about eight years and never had any problems with my receipts until recently. I take pictures of my receipt and it checks green on both boxes and comes back saying that... See more

Company replied

Rated 3 out of 5 stars

Once I got to a certain level and accrued a very good amount of points - all of a sudden my account was disabled. they used the " you put fraudulent receipts on as a reason - then I had to email MUL... See more

Company replied

Rated 1 out of 5 stars

I have been using the app since July, diligently scanning receipts. At first, everything seemed fine: a small initial test payout (5 EUR) worked seamlessly. This built trust, so I spent months s... See more

Company replied


Company details

  1. Surveyor

Written by the company

A fun and rewarding way to turn everyday shopping receipts into cash.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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2.3

All reviews

(421)

78 reviews in the last 12 months

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Rated 1 out of 5 stars

Receipt hog disable mine and my family…

Receipt hog disable mine and my family member account for no reason. When trying to email them for past two day no response. I will take action if they don't response as they are eating up our hard earn reward?

2 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sylvia! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Love Receipt Hog

I have been using receipt Hog forever. I needed to change my email address and Shelame was very helpful.

3 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Sandi! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Love this app

Love this app. Had to have my email address changed. Sent request along with the information they asked to verify & it was updated quickly

1 November 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Christina! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Awesome service

I contacted customer service to update my account. They were awesome!!

31 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Gwen! We hope you enjoy your rewards!

Rated 2 out of 5 stars

The silence is deafening

The app is alright. I used it a bit. My concern is that I've put in a request twice now to close my account and received one response saying, "Hello, fellow hogger. We're deeply sorry for our tardiness. We're a small team but we're growing. Are you still experiencing this issue? Please let us know. Cheers." It's been 10 days and still no acknowledgement that I'd like to close my account. The silence makes me think they're avoiding me!

20 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 delete account" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Terrible

Terrible! Fetch is much better.
Opened Receipt Hog to add receipts like I had been doing for 5 months. Asked me to sign in, when I got in all points everything was gone. Sent an email— no response. Had over 2800 points. WHAT A WASTE OF TIME!

25 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Marilynne! Please check your inbox. Cheers.

Rated 5 out of 5 stars

Fast response thru email

Awesome. They emailed me back by helping me resolving some issues.

24 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Bao! We hope you enjoy your rewards!

Rated 1 out of 5 stars

This app sucks

This app sucks! It takes forever to get points and for most receipts you just get a ticket for a drawing. Not worth the effort!

20 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Annette! Have you looked at our bonus opportunities outside of uploading receipts? On your Rewards page in app there are surveys, bonus programs & tips. More receipt uploads means more earning opportunities, so the longer you stick with the app, the more you can earn. If you want to learn more about it, check out our FAQs.

Rated 5 out of 5 stars

Great service

Great service. Very quick response.

19 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Sherry! We hope you enjoy your rewards!

Rated 1 out of 5 stars

I have placed a withrowel of 5$.but…

I have placed a withrowel of 5$.but they disabled my account.if u r not paying for referells close the referells option from ur website.stop playing with people.very bad

19 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Merry! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

I was redeeming an Amazon gift card

I was redeeming an Amazon gift card. Received the security code and the claim code. When entered a pop up that this reward was redeemed in June!!! After several emails to Kester, he keeps responding with the SAME messsge!!! Asked for a supervisor! Not getting anywhere with this issue!!!!

9 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sharon. Please check your inbox.

Rated 1 out of 5 stars

I didn't get all my coins on alot of my…

I didn't get all my coins on alot of my Receipts Then they say some of my receipts or duplicates when they weren't. And they never gave me the coins that I wasn't total. Ly like five hundred at walmart and I got one Ticket entry, no coyes. I've got several receipts. That I emailed to them to check one and see where my coins are. And to show that they're not duplicate receipts and never got no response. I'm really thinking of just stopping and going to another cash back app. I wouldn't recommend this app.

8 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Dawn! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 receipts" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

My request were answered promptlthey…

My request were answered promptly they were very nice my request were taken care of. Thanks for the great support and service.

6 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Horace! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Forgot password and have ask several…

Forgot password and have ask several times and no answer.

5 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Howard! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Move over and let the big dogs eat, Receipt Hog has claimed their position.

Julian is outstanding. Anytime I have a challenge, he's there to save the day. Through his quick and efficient responses, he exudes kindness and patience, the latter of which so many of us take for granted. Receipt Hog will be around for a very long time so hop on board while you can. They're at the top of the Totem pole and unbeatable at what they do and that's why I love Receipt Hog. They earned their position and notoriety through hard work, and most importantly by possessing a staff that rocks!! Thanks to Julian and the rest of the Receipt Hog customer service champions. I was not compensated for this review in any way. I wrote this because they deserve it and much more.

4 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, L! We hope you enjoy your rewards!

Rated 2 out of 5 stars

I recently signed up and the experience…

I recently signed up and the experience has been great so far but I'm having a problem logging In my app and I need assistance. I will come to upgrade my review if need be.

3 October 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hello there, Zernzy! Unfortunately, your account has been disabled, due to repeated receipt submissions violating our Terms and Conditions including uploading receipts from outside the US and/or Canada.

Receipt Hog reward funds are generated by our ability to report on household spending habits. Without reliable data, we would not be able to reward users for their receipts. By protecting our data, we are also protecting our ability to reward. Please keep in mind that we reserve the right to revoke all earned funds when fraudulent behavior is witnessed.

Thank you for your understanding.

Rated 1 out of 5 stars

A scam company with mediocre customer…

A scam company with mediocre customer service. I called them on their scam & got my account deleted / banned by a sassy man who did it simply because he could. They look for any rhyme, reason, or method not to pay out. It will take you forever to earn anything, anyway. I earned way more in a shorter period of time via another app.

1 September 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Nicole. Please check our Terms and Conditions here: https://receipthog.com/terms/

Rated 5 out of 5 stars

I like this app it has been so easy to…

I like this app it has been so easy to earn points for cash and it's a lot of fun you can earn little outfits for your Hog. Super cute and easy to do if you want to make money back that you already spend and have fun this is the app for you.

20 September 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Amy! We hope you enjoy your rewards!

Rated 5 out of 5 stars

I’ve been using this app for years!

I’ve been using this app for years. I decided to delete other apps that require specific purchases to earn rewards. I like uploading any receipt. I also appreciate the new recent features that allow me to earn more points.

I can’t find anything negative to say about it. This app has truly been a lifesaver for me. It has provided proof of purchase at major stores when I’ve lost receipts. They accepted my clear photo from the app.

16 September 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Tonya! We hope you enjoy your rewards!

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