Marshal helped me through out the call and found best insurance deal. I were so stressed but he took his time and resolve all my issue and I am 100 percent setisfied with his service and will recommen... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Josh went above and beyond to help me find car insurance at an affordable price which I would have taken but I found one slightly more feasible, not by much though. I must say the customer service he... See more
Company replied
Jus renewed a policy, firstly dealt with Tarin who made it all really easy and straight forward, tyler was immensely helpful throughout and meg was incredibly professional during the finalisation of t... See more
Company replied
I had a great experience with the costumer service today They give me the best price ever and a guy named Marshal was professional, very helpful and explain everything with patiance and speaks clear... See more
Company replied
Company details
Written by the company
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Contact info
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, United Kingdom
- 01495362913
- contact@quotedetective.com
- www.quotedetective.com
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great communication patient and solved…
Great communication patient and solved my issue with professionalism
3 June 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving us 5 stars and for using Quote Detective.
If you require any further assistance with anything please just reach out and our customer service team are here to assist you.
Kind Regards
Carly
I had small issue to confirm if the…
I had small issue to confirm if the finance was accepted, thanks to Carly that check also the address where vehicle parked was able to find the right document sometimes glich in the system happened is good to know that you can call snd speack with real people. Thanks
3 June 2026
Unprompted review
Reply from Quote Detective
Carly will be thrilled to read this thank you, I will pass this on to her and her manager for praise. We are happy to see that Carly was able to help you.
If you require any further assistance with anything please just reach out and our customer service team are here to assist you.
Kind Regards
Charlie-Jaye
Claire is lovely helped me to sort some…
Claire is lovely helped me to sort some issues I had with some documents and resolved it very fast thanks Claire
3 June 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving 5 stars and for using Quote Detective. Claire will be thrilled to read this and will be passed on to her and her manager for praise.
If you require any further assistance with anything please just reach out and our customer service team are here to assist you.
Kind Regards
Carly
PROFOUND CUSTOMER SERVICE
I would like to express my sincere thanks to Shannon Davies at Quote Detective for the outstanding customer service she provided.
From start to finish, Shannon was incredibly helpful, attentive, and professional. She listened carefully to my circumstances, took the time to understand my needs, and explained everything clearly and specifically. Her knowledge and expertise were evident throughout, and she handled every question with confidence and patience.
What stood out most was her ability to listen with genuine care and conviction, ensuring that I fully understood my options and felt supported throughout the process. In a world where great customer service can be hard to find, Shannon truly went above and beyond.
Thank you, Shannon, for your expertise, professionalism, and dedication. You are a real credit to Quote Detective, and I would not hesitate to recommend both you and the company to others.
2 June 2026
Unprompted review
Reply from Quote Detective
Good Morning,
Thank you for leaving a lovely 5 star review, Shannon will be thrilled to read this and I will pass this on to her and her manager for praise. We are happy to hear that Shannon was able to help you and that you felt supported throughout, our top priority is great customer service. If there is anything else you need during your policy term please don't hesitate to contact us.
Kind Regards
Carly
First time getting taxi insuranceI…
First time getting taxi insurance and I was pleased to get through to Hannah who made it easy and straightforward to tell me how and what to do . Professional company and helped me well and it was a pleasure. thank you. very good insurance
19 May 2026
Unprompted review
Reply from Quote Detective
Thank you for such a lovely review for Hannah who will be thrilled to read this. We will pass this to her manager for praise. If you require any further assistance with anything please just reach out and our customer service team are here to assist you, we try to make the journey as smooth as possible for all our customers.
Kind Regards
Carly
Mathew Morris and Max Boyer…
Thank you Mathew Morris and Max Boyer for helping me get a great insurance deal. Took the time to answer every questions I had and I am so grateful for the efforts and even getting me a cheaper quote than I originally got. Very highly recommended.
12 May 2026
Unprompted review
Reply from Quote Detective
Mathew and Max will be thrilled to read this and we are happy to read how helpful our staff were to you. Great Customer Service is our top priority and we will pass this to their manager for praise. Thank you for using Quote Detective and if you ever need assistance our friendly advisors are here to help.
Kind Regards
Carly
Mr Huw,was very professional but above…
Mr Huw,was very professional but above all very nice, friendly, helpful and supportive..
He was quite happy to help out with my issue.
Top man you are , Mr Huw.
Cheers.
28 May 2026
Unprompted review
Reply from Quote Detective
Huw will be thrilled to read this. Thank you for choosing Quote Detective for your insurance needs. We will pass this to Huw's manager for praise.
Kind Regards
Carly
Carly 👏
Carly was fantastic. Very knowledgeable and quick to respond to questions and queries.
26 May 2026
Unprompted review
Reply from Quote Detective
Thank you so much for leaving this great review, Carly will be thrilled to see this as will her manager. If you ever need anything please feel free to contact and im sure Carly or anyone from our team will be happy to help.
-Liv
Hasan was amazing
Hasan was amazing, very clear and thorough and got me a very good price for private hire insurance and made everything really easy, would definitely recommend the company and Hasan - 5*
13 May 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this 5-star review! Providing clear advice and excellent customer service is always our priority.
Hasan will be thrilled to read this!
Kind Regards,
Charlie-Jaye
Reply from Quote Detective
Thank you for leaving this Wonderful 5-Star review. Feedback will be provided to Hannah for praise.
Kind Regards,
Charlie-Jaye
It’s very good service the lady serving…
It’s very good service the lady serving me on the phone Rebecca she was very helpful she made everything smooth and easy for me thank you very much.
21 May 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this Fabulous review. Rebecca will be thrilled to read this!
Kind Regards,
Charlie-Jaye
Kind professional staff
I was very confused about how to do documents and would have insurance cancelled if I did not send it in and Hannah took her time with me she was very kind. She stayed on phone with me and waited for my email to let me know I did it all right . Very nice company and very kind lady Hannah thanks quote detective
20 May 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this lovely review for Hannah. We are pleased to hear that you had a good experience and that Hannah was able to resolve this for you. She will be thrilled to read this. Should you need anything further during your policy term please don't hesitate to contact us.
Kind Regards
Carly
Very helpful and customer service on…
Very helpful and customer service on point
20 May 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this lovely review. Thank you for choosing Quote Detective. If you require anything during the term of your policy please get in contact and our friendly advisors are here to help you.
Kind Regards
Carly
Quick and professional service from…
Quick and professional service from Claire, actioned queries quickly! Thanks
20 May 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this lovely review about Claire this will be passed to her and her manager who will be thrilled to read this. Thank you for choosing Quote Detective.
Kind Regards
Carly
Josh went above and beyond to help me…
Josh went above and beyond to help me find car insurance at an affordable price which I would have taken but I found one slightly more feasible, not by much though. I must say the customer service he gave and the effort he went to I am grateful for and if I ever need to discuss car insurance again via Quote Detective I’ll be asking for Josh! 100% recommend.
19 May 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this lovely review Josh and his manager will be thrilled to read this. Thank you for choosing Quote Detective.
Kind Regards
Carly
Jimmy was very helpful made it easy and…
Jimmy was very helpful made it easy and explained whatever I wasn’t sure about
15 May 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this wonderful review! The advisor will be thrilled to read this and will be passed to them and their manager for praise! Thank you for choosing Quote Detective.
Kind Regards
Carly
Customer service was great
Customer service was great as I want through finding a cover for my car. Marshal in particular was very helpful walked me through the registration process, I am quite happy with the deal I have.
2 May 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this wonderful review! Marshal will be thrilled to read this! This will be passed to him and his manager for praise.
Kind Regards
Carly
Very nice staff they fight with insurer…
Very nice staff they fight with insurer for us to bring cast down and payable specially I am thankful to Mis Robaka very nice and good staff.
12 May 2026
Unprompted review
Reply from Quote Detective
Thank you so much for leaving this Fabulous review, we really appreciate it!
Kind Regards
Charlie-Jaye
Fantastic service from Megan
Megan was very helpful in getting me a very competitive price for taxi insurance renewal, everything was explained properly to me and very easy process to renew my policy.Very happy with the service from Quote detective
12 May 2026
Unprompted review
Reply from Quote Detective
Megan will be absolutely thrilled to read this! Thank you for taking the time to leave this Wonderful Review!
Kind Regards
Charlie-Jaye
This company is using a well known…
This company is using a well known company (Admiral) to insure my taxi and also at a very good price. The agent who dealt with me (Hassan) was extremely polite, friendly and professional, explained everything to me very well. Thank you Hassan!
11 May 2026
Unprompted review
Reply from Quote Detective
Hasan will be absolutely thrilled to read this! Thank you for taking the time to leave this Wonderful Review!
Kind Regards,
Charlie-Jaye
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