Marshal helped me through out the call and found best insurance deal. I were so stressed but he took his time and resolve all my issue and I am 100 percent setisfied with his service and will recommen... See more
Company replied
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Review summary
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Reviews shaping this summary
Josh went above and beyond to help me find car insurance at an affordable price which I would have taken but I found one slightly more feasible, not by much though. I must say the customer service he... See more
Company replied
Jus renewed a policy, firstly dealt with Tarin who made it all really easy and straight forward, tyler was immensely helpful throughout and meg was incredibly professional during the finalisation of t... See more
Company replied
I had a great experience with the costumer service today They give me the best price ever and a guy named Marshal was professional, very helpful and explain everything with patiance and speaks clear... See more
Company replied
Company details
Written by the company
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Contact info
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, United Kingdom
- 01495362913
- contact@quotedetective.com
- www.quotedetective.com
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I needed my policy updating and Hannah…
I needed my policy updating and Hannah sorted everything out for me within minutes
All sorted very professional and polite
Would definitely recommend
Many thanks for all your help
8 May 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this 5-star review! Providing clear advice and excellent customer service is always our priority.
Hannah will be thrilled to read this!
Kind Regards
Charlie-Jaye
10/10 service!!!
10/10 service!!!! Called up to set up insurance and had Becky FLOWERS help getting my policy all setup and long story short we had some issues but she managed to sort every one of them out, she went above and beyond!!! A very valued member of the company and makes the whole process seem smoother!!!
5 May 2026
Unprompted review
Reply from Quote Detective
Thank you for your 5-star review! Becky will be delighted with this feedback!
Kind Regards
Charlie-Jaye
Excellent service
Hasan Was very helpful and made me feel at ease when going through the insurance with me. Definitely recommend
6 May 2026
Unprompted review
Reply from Quote Detective
Thank you so much for your Kind words and 5 star review! Hasan will be thrilled to read this!
Kind Regards
Charlie-Jaye
Shannon was amazing with her customer…
Shannon was amazing with her customer service was very fast and efficient, very helpful she made the experience smooth
5 May 2026
Unprompted review
Reply from Quote Detective
Thank you very much for leaving this Wonderful Review. I will pass this feedback on to Shannon who will be thrilled to read this!
Kind Regards
Charlie-Jaye
Miss Becky Flowers was verry helpefull…
Miss Becky Flowers was verry helpefull trying to get me the best insurances for my vans.
Really appreciate the effort,
Thank you very much
28 April 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this Fabulous Review! I will pass this on to Becky's Manager for praise.
Kind Regards
Charlie-Jaye
Excellent service and very helpful
I would highly recommend quote detective for your next taxi insurance.i was getting very high prices from all other companies including the one I've been with for 3 years.they were able to get me really good deal and a lot cheaper than what was quoted including Europe cover/delivery all in.
Hasan especially was a great help sorting out everything and getting me a good deal.thanks again 👍👍👍👍
27 April 2026
Unprompted review
Reply from Quote Detective
Thank you very much for leaving this wonderful review! I will pass this fedback on to Hasan, who will be very pleased with this.
Kind Regards,
Charlie-Jaye
Good survice got insurance policy from…
Good survice got insurance policy from quote detective and I am impressed sp Mr hasan was very good he listened everything patiently gave me enough time thank Mr hasan.
23 April 2026
Unprompted review
Reply from Quote Detective
Thank you very much for leaving this wonderful review! Hasan will be thrilled to read this!
- Charlotte
Becky Flowers was very helpful and…
Becky Flowers was very helpful and guided me through everything concerning my insurance renewal.
23 April 2026
Unprompted review
Reply from Quote Detective
Thank you very much for leaving this fantastic review! Becky will be delighted to read this!
- Charlotte
Reply from Quote Detective
Thank you very much for leaving this review!
- Charlotte
Becky was very helpfull
23 April 2026
Unprompted review
Reply from Quote Detective
Thank you very much for leaving this lovely review! It is great to see that Becky provided helpful service!
- Charlotte
Very good service and amazing guy Hasan…
Very good service and amazing guy Hasan very good customer service I really appreciate his help and his patience. Thank you Hasan.
Hares
22 April 2026
Unprompted review
Reply from Quote Detective
Thank you very much for leaving this brilliant review! Hasan will be delighted to read this!
- Charlotte
Reply from Quote Detective
Thank you for leaving this excellent review! Megan will be thrilled to read this!
- Charlotte
After initial issues and a great deal…
After initial issues and a great deal of stress with my policy set up, Becky in Sales completely turned it around was extremely helpful and sorted a new policy out for me straight away
16 April 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this lovely review! Becky will be delighted to read this!
- Charlotte
Thanks Megan
Thanks Megan , I have been with you guys atleast more than 5 years
16 April 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving this lovely review! We will pass this on to Megan and her manager for praise!
- Charlotte
I had a really good experience
I had a really good experience. The service was smooth and everything was handled well throughout my visit. Carly was especially helpful and friendly, and she made the whole experience much better with her positive attitude and support. I really appreciated her assistance.
15 April 2026
Unprompted review
Reply from Quote Detective
Thank you very much for leaving this wonderful review! Carly will be delighted to read this!
- Charlotte
Quote Detective highly recommended
It was very easy to communicate with quote detective, the assistant Faith has been very helpful with clear information given and assistance when we had to send information over. This made our experience of getting insurance very easy and transparent.
15 April 2026
Unprompted review
Reply from Quote Detective
Thank you very much for leaving this fantastic review! Faith will be delighted to read this!
- Charlotte
They provided me with a competitive…
They provided me with a competitive quote and a tailored solution to my unique situation. I wholeheartedly recommend them. Excellent service and professionalism from their customer service representative Carly.
9 August 2025
Unprompted review
Reply from Quote Detective
Thank you for leaving this fantastic review! Carly will be thrilled to read this!
- Charlotte
Claire was extremely helpful and…
Claire was extremely helpful and professional throughout the entire process. She explained everything clearly and ensured all my documents were handled efficiently. The experience was smooth and stress-free, and I felt fully supported at every stage.
14 April 2026
Unprompted review
Reply from Quote Detective
Thank you for leaving such a fantastic review! Claire will be thrilled to read this!
- Charlotte
Reply from Quote Detective
Thank you for leaving this lovely review!
- Charlotte
You where absolutely amazing
You where absolutely amazing and very understanding thank you much appreciated
13 April 2026
Unprompted review
Reply from Quote Detective
Thank you very much for leaving this wonderful review!
- Charlotte
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