PureGym UK - Warrington Central Reviews 123

TrustScore 4 out of 5

3.8

Fennel Street, WA1 2PA Warrington, GB


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Rated 4 out of 5 stars

Only gym I've ever been to, overall enjoy it lot of different equipment lot of space Only real issues are theres a bit for classes that for some reason has different music to the rest of the gym a... See more

Rated 1 out of 5 stars

I was fined for using the car park. I went at 6 in the morning after work. I saw no signs saying you have to enter your car registration details to avoid a fine. I have since visited six times so I'm... See more

Company replied

Rated 5 out of 5 stars

Excellent gym, relaxed friendly atmosphere. I've never seen a gym so clean & staff religiously cleaning equipment throughly. Really friendly, helpful staff always around when needed. Excellent equipm... See more

Company replied

Rated 5 out of 5 stars

Excellent members of staff even when there not working they will stop and show there support and offer to help you with anything big shout to Kev this man is the most entertaining trainer I’ve ever se... See more

Company replied


Company details

  1. Gym
  2. Fitness Center

About PureGym UK - Warrington Central

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Fennel Street, WA1 2PA, Warrington, United Kingdom

3.8

Great

TrustScore 4 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I like how clean and organised the gym…

I like how clean and organised the gym is it has a very good vibe and the staff are very polite and helpful

17 December 2024
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Reply from PureGym UK - Warrington Central

Hi Jamie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 1 out of 5 stars

Showers and changing rooms are vile

Showers and changing rooms are vile. Don't get cleaned very often. That should be basic hygiene with so many people using them!! Music is a joke!! You need music that is motivating. They play Elton john etc. Only time they have half decent music is when the staff are training. Not really fair in my honest opinion. The gym equipment is dated now. You are lucky if you can find a set of handles. Just a few tweaks could make it a good place to train

14 December 2024
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Reply from PureGym UK - Warrington Central

Hi Kieron - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Rated 3 out of 5 stars

Decent Gym

Excellent equipment, Friendly Personal trainers and clean gym.

Limited parking with a time limit!

12 December 2023
Unprompted review
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Reply from PureGym UK - Warrington Central

Hi Amir - Thank you for taking the time to leave this review! We are really happy to see you enjoy using the gym! Is there anything that you feel we are doing really well with? We’d love to see what we’re doing right and what we can improve on! Thanks, PureGym.

Rated 5 out of 5 stars

It is very great easy system

It is very great easy system. Thank to pure gym.

1 December 2024
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Reply from PureGym UK - Warrington Central

Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Rated 1 out of 5 stars

Attended on a guest pass

Attended on a guest pass, used the gym car park, left after and hour and fifteen minutes. Received a £100 parking fine. Gym said its nothing to do with them contact the parking company. Funnily can't contact the parking company by phone has to be done by email or letter! Absolute joke

6 October 2024
Unprompted review
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Reply from PureGym UK - Warrington Central

Hi Michel - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear that you received a parking fine whilst using the gym.

The car park is operated by a third party company in which we do not have any affiliation with. Therefore, we are unfortunately unable to cancel such tickets. Information regarding parking is available on the home page of any PureGym which offers parking.

The correct parking procedures must be followed, to avoid a parking ticket. We would always advise that you appeal the fine and explain the circumstances. If you get in touch with Member Services, we can also provide you with your attendance log for the date in question, will also be provided as proof to show you were in the gym.

If your appeal is rejected, we would suggest submitting a case with POPLA. POPLA are an independent appeals process which works with the Ombudsman Service. They investigate whether this fine was issued correctly in accordance with the terms and condition of the car park; whilst reviewing evidence provided in the appeal.

On the rejection notice, there should be a 10-digit verification code, and you will then be able to submit an appeal with POPLA via their website: http://www.popla.co.uk/poplaappealprocess. Although we cannot guarantee they will cancel the fine, we do hope for a positive outcome. Thanks, PureGym.

Rated 4 out of 5 stars

Pretty good gym

The place is always very clean, lots of equipment. If something broke it's not for long. I like the charity donation drop offs and the book swap fab idea.

Only bad things to say is it's always pretty warm inside. And the vending machine for the protein drinks should be colder as me and my mate have bought from it recently and they were warm with chunky bits...🤢

7 September 2024
Unprompted review
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Reply from PureGym UK - Warrington Central

Hi Corvus - It's great to hear you're enjoying PureGym, and thank you for the 4* review!

If you have any issues with the vending machines, feel free to speak with your Gym Team in-branch and they'll get that sorted for you right away!😊

Thanks, PureGym

Rated 5 out of 5 stars

Easy to join

Easy to join. Great gym and really helpful staff.

20 August 2024
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Reply from PureGym UK - Warrington Central

Hi there, thank you for the 5* review and welcome to PureGym!

We hope you enjoy your future visits to the gym!😊

Thanks, PureGym

Rated 5 out of 5 stars

Pure gym is a great gym

Pure gym is a great gym! Everything you need and multiples of.

I often have to go between 6pm until 730pm and it can be busy, but understandable

21 August 2024
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Reply from PureGym UK - Warrington Central

Hi Simon. Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day.

Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Enjoy your next workout! Thanks, PureGym

Rated 5 out of 5 stars

Great place to workout at my pace…

Great place to workout at my pace relaxed atmosphere quiet early in the morning suits me perfectly

9 August 2024
Unprompted review
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Reply from PureGym UK - Warrington Central

Hi John, it's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!

Thanks, PureGym

Rated 5 out of 5 stars

Strong recommendation from my Daughter…

Strong recommendation from my Daughter (Vanessa Lawler) who is a member at Warrington Central, So it was a pleasure and simple decision to join as well .

31 July 2024
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Reply from PureGym UK - Warrington Central

Hi Roderick - Thank you for the 5* review and welcome to PureGym!

It's awesome to hear you had a strong recommendation for PureGym and we hope you enjoy your new membership with us!

Thanks, PureGym

Rated 5 out of 5 stars

Great place to work out

Great place to work out

9 July 2024
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Reply from PureGym UK - Warrington Central

Hi Aleksandra - It's great to hear you're enjoying PureGym, and thank you for the 5* review!

Thanks, PureGym

Rated 1 out of 5 stars

Bad they gave me a promotion code that…

Bad they gave me a promotion code that had a 0 pound joining deal and still charged me

8 July 2024
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Reply from PureGym UK - Warrington Central

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

All promotions are valid for a limited period of time and at the time of re-joining, the promotion may have finished. Thanks, PureGym

Rated 5 out of 5 stars

Friendly staff and great facilities.

4 June 2024
Unprompted review
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Reply from PureGym UK - Warrington Central

Hi Sophie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Pure Gym

Very friendly and professional staff

13 May 2024
Unprompted review
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Reply from PureGym UK - Warrington Central

Hey Arturs - That's awesome to hear and thanks for the 5* feedback!

Thanks, PureGym

Rated 5 out of 5 stars

Great value for money

Great value for money, open all the time, good selection of kit and weights.
Kept clean.
Friendly atmosphere.

9 April 2024
Unprompted review
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Reply from PureGym UK - Warrington Central

Hi Andy - it's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!

Thanks, PureGym

Rated 5 out of 5 stars

I come to this gym primarily because it is open 24/7

I come to this gym primarily because it is open 24/7. I have come to this gym previously and found almost all the equipment I want and has a decent amount of space around the machines. I come for the exercise and not as a social occasion, and it suits me the way it is. I have noticed as bit of deterioration in equipment maintenance compared to a couple of years ago, but it is still clean and largely functional.

3 April 2024
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Reply from PureGym UK - Warrington Central

Hi Mike. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Excellent gym

Excellent gym, relaxed friendly atmosphere. I've never seen a gym so clean & staff religiously cleaning equipment throughly. Really friendly, helpful staff always around when needed. Excellent equipment all in perfect condition. Very spacious, light & lots of areas you can go to for a quiet spot. Love the book corner & often swap books. Changing room & facilities are exceptional & again spotless. By far my favourite gym.
The only thing I would ask for is another Barbell cushion pad as it's often in use but that's a minor issue. 10/10 for pure gym.

25 March 2024
Unprompted review
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Reply from PureGym UK - Warrington Central

Hi Gemma! Thanks for taking the time to leave this review, we are delighted to see this is 5 star.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Hope you continue to enjoy your time with us! Thanks, PureGym.

Rated 5 out of 5 stars

Easy to use for a 60+ internet virgin

Easy to use for a 60+ internet virgin

2 March 2024
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Reply from PureGym UK - Warrington Central

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Staff are very helpful and all…

Staff are very helpful and all equipment is available.

26 February 2024
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Reply from PureGym UK - Warrington Central

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

I was enrolled in a neighboring gym for…

I was enrolled in a neighboring gym for a year and when I joined puregym, I should have joined earlier. Things that made a mark on me is the cleanliness of the gym, organized and arranged well. The shower and changing rooms are just amazingly clean and there is no odor lingering. My only gripe is there should be more equipment for other muscle group and heavier weights, that's all.

26 February 2024
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Reply from PureGym UK - Warrington Central

Hi Torch! Thanks for taking the time to leave this 4* review, we always appreciate and take on board member feedback.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

In the meantime we hope you continue to enjoy training with us! Thanks, PureGym.

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